s1lver1us Posted July 31, 2019 Share Posted July 31, 2019 Hi, it's been two days but still no reply to my ticket #2000789657 Please send someone to save my cooler, I'm dying from my pc withdrawal symtoms here! Thank you for your time, Have a nice day:) Link to comment Share on other sites More sharing options...
s1lver1us Posted August 1, 2019 Author Share Posted August 1, 2019 So I recieved a reply but I realised there was a slight error in my address, I've already provided the correct details in the ticket comments area. Do I wait for an ammended shipping label? Or do I have to submit a new ticket? Also do I have to return screws and bracket in the package? Thank you for your time:) Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted August 6, 2019 Corsair Employee Share Posted August 6, 2019 Hello, I was able to correct the address on your RMA. Link to comment Share on other sites More sharing options...
s1lver1us Posted August 7, 2019 Author Share Posted August 7, 2019 Thanks, do I have to return the cooler's mounting bracket and screws too? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted August 8, 2019 Corsair Employee Share Posted August 8, 2019 You don't have to, just the unit and fans. Link to comment Share on other sites More sharing options...
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