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Old 07-22-2019, 07:24 AM
HippoHW HippoHW is offline
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Default Support ticket 2000773550

I logged a hardware fault on 16th July, I received the following e-mail:

Corsair Support has received your request. Your ticket # is (2000773550). A support representative will respond within 2 business days.

NOTE: Your ticket will be closed within 21 days of inactivity, please check your ticket regularly for updates by logging in to help.corsair.com.

Thank you for choosing Corsair.


I have heard nothing further.

It's been over 2 business days.
I am unable to create an account on help.corsair.com. No matter what details I try to put in, I get "Please fix the following, then resubmit:", but nothing shows up as incorrect, and I'm certain I'm following all the password requirements, etc.
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  #2  
Old 07-22-2019, 02:08 PM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
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Default

Hello,

I'll see if I can get someone to help look into your ticket.
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