1CENUKE_ Posted November 21, 2019 Share Posted November 21, 2019 Hi, today i received the replacement keyboard for the K95 Platinum. I had originally begun the RMA because some keys were making a strange metallic noise. Now, the noise is back on the spacebar and and some other keys. Additionally, the space bar is pretty loose and moves around. This is unfair - especially considering I already paid for the shipping. Any help would be appreciated. Thank you. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted November 22, 2019 Corsair Employee Share Posted November 22, 2019 Hello, Do you have a ticket number I can look at to help you? Link to comment Share on other sites More sharing options...
1CENUKE_ Posted November 22, 2019 Author Share Posted November 22, 2019 My ticket number is #2000878910 Thank you Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted November 25, 2019 Corsair Employee Share Posted November 25, 2019 Hello, It looks like an agent has reached out to you on this ticket. Link to comment Share on other sites More sharing options...
1CENUKE_ Posted November 26, 2019 Author Share Posted November 26, 2019 Hi, I already received the replacement from the ticket. However, the replacement that I received was faulty and, considering that I already paid for the shipping, is the issue that I need help with. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted November 26, 2019 Corsair Employee Share Posted November 26, 2019 Hello, Your replacement that you've received was faulty? Can you please clarify what was wrong with the unit? Link to comment Share on other sites More sharing options...
1CENUKE_ Posted November 27, 2019 Author Share Posted November 27, 2019 Hi, The reason I had the RMA to begin with was because some of the switches were worse than others in the sense that they made a strange noise and didn't pull down as smoothly. The replacement keyboard also has this issue and it seems to be on more switches. Also, the space bar is quite loose. Link to comment Share on other sites More sharing options...
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