chrishartmann Posted September 9, 2018 Share Posted September 9, 2018 Hi, I took delivery of a new chair yesterday and the right arm rest has a fault. The thumb button to control forward/backwards movement of the arm rest appears to have a broken mechanism so do teeth don't engage to hold the arm rest in place. As a result, the arm rest moves back and forth freely. I don't want to have to RMA the whole chair as it will be a complete pain to ship. Would it be possible to get a new arm rest sent out to me so I can replace the faulty one? Thanks, Chris. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted September 10, 2018 Corsair Employee Share Posted September 10, 2018 They should be able to! Put in a ticket with support and they can help you out. http://support.corsair.com Link to comment Share on other sites More sharing options...
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