Glor Narzig Posted December 14, 2013 Share Posted December 14, 2013 I bought my K90 less than 6 months ago for $130. Now the number 6 key has no LED any more. I contacted support and they said I can return it and they will send me out a replacement. The issue I have with this is that posting it will cost me either $60 (sea mail which will take 3 months) or $90 via air mail. At that cost, I would rather buy another keyboard and keep this one. Is there anything else that can be done about this? Thank you for any help you can provide. PS - Other than the dead LED, I LOVE this keyboard. Best one I've ever used. Link to comment Share on other sites More sharing options...
Angrychair Posted December 14, 2013 Share Posted December 14, 2013 this is why I'm going going to return mine now, I bought it yesterday, screw the frustration and huge out of pocket rma cost. Link to comment Share on other sites More sharing options...
Toasted Posted December 15, 2013 Share Posted December 15, 2013 You can contact customer service and ask if they can assist with the shipping fees. You can call them using Skype by calling their toll-free number. Link to comment Share on other sites More sharing options...
Glor Narzig Posted January 3, 2014 Author Share Posted January 3, 2014 So I've updated my ticket but they don't seem to be getting back to me. The F3 key LED died last night and now I come home to find the Page Up and Delete key have also died. At this rate there won't be any left in 6 months. Come on Corsair, this is ridiculous! How can I be expected to pay shipping for a faulty product when this kind of thing should have been tested in the first place!? I thought that all I've read about this issue on this keyboard was over-hyped internet drama but apparently not. One key I could deal with, two pushing it but now it's reached 4 dead LEDs and who knows how many more will die. Link to comment Share on other sites More sharing options...
Toasted Posted January 4, 2014 Share Posted January 4, 2014 Have you tried calling them? Link to comment Share on other sites More sharing options...
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