mc6415 Posted May 29, 2019 Share Posted May 29, 2019 Every single time I attempt to update the firmware it fails on me. Looking at the logs I've got: 2019-05-29T08:04:34 I cue.firmware.update.controller: "K70 RGB MK.2 LP" FW update has been started. From "3.19" to "3.24"2019-05-29T08:04:35 W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_1b55&mi_00&col04#8&f1e5227&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}: 322019-05-29T08:04:35 W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_1b55&mi_01#8&26e1de6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}: 322019-05-29T08:04:35 W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_1b55&mi_00&col05#8&f1e5227&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}: 52019-05-29T08:04:35 W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_1b55&mi_00&col01#8&f1e5227&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd: 52019-05-29T08:04:35 W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_1b55&mi_00&col02#8&f1e5227&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}: 322019-05-29T08:04:35 W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_1b55&mi_00&col03#8&f1e5227&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}: 322019-05-29T08:04:35 I cue.firmware.update.process.proto_n: "0" exit code: 4 exit status: 0 Reported: false false2019-05-29T08:04:35 I cue.firmware.update.process.proto_n: All FW update tools finished: false2019-05-29T08:04:35 I cue.firmware.update.controller: "K70 RGB MK.2 LP" FW update has been failed. From "3.19" to "3.24"2019-05-29T08:04:35 W qrc:/qml/ui/settings/DeviceSettings.qml:30: TypeError: Cannot read property 'itemIndex' of null2019-05-29T08:04:35 W cue.firmware.update: Failure during abort. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted June 3, 2019 Corsair Employee Share Posted June 3, 2019 Try this: https://support.corsair.com/app/answers/detail/a_id/77/kw/clean Then, if that doesn't work, disconnect the keyboard and move it over to a different USB stack on the back of the computer. If THAT doesn't work, try performing the update in Windows Safe Mode with Networking: https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10 Link to comment Share on other sites More sharing options...
WraithR32 Posted June 5, 2019 Share Posted June 5, 2019 I was having problems, a new version of the icue software had come out, I upgraded to that and then the firmware updates started working again. Link to comment Share on other sites More sharing options...
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