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Old 02-04-2019, 11:46 PM
travis8814 travis8814 is offline
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Join Date: Jan 2019
Posts: 2
POST ID # = 992711
travis8814 Reputation: 10

Same problem here: I heard from Corsair a newer version of ICUE should fix this
(I have the ASUS PRIME X470-PRO) Asus told me to sell my ram basically, even after it worked with the first BIOS version fine:

Hi Travis,

Thank you for contacting ASUS product support. My name is Jhed C. and it is my pleasure to continue where you left off.

I appreciate your patience and for giving us time to come up with a resolution for your case. After collaborating with our engineers, we are now able to provide you with a recommendation on how to address your concern.

If you are using Vengeance Pro, the RGB will not be compatible. Please get the Corsair RGB (not Pro) and that one works

Should you need additional assistance, it will be my pleasure to assist you. Thank you for choosing ASUS. Your case number is: N190215184.

Do you have feedback that you would like to share about your experience with our CEO? We’d love to hear about it! Share your feedback here: Contact our CEO's Office

Jhed C.
ASUS Product Support

Last edited by Technobeard; 02-05-2019 at 12:12 AM. Reason: added BBCODE
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