Naburus Posted June 17, 2019 Share Posted June 17, 2019 So I went through the whole process of getting my LL fans replaced. Typical stuff, went smoothly, got the email to log back on the site to get my RMA label and found it to be down because of maintenance. Cool, no big deal, but now it's been a week and the link in the email still says there is maintenance and the regular support site has no 'Manage Ticket' box like it used to. I just need my label so I can send these fans back. [Ticket Id : 900362] Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 17, 2019 Administrators Share Posted June 17, 2019 What link are you using? Please PM it to me. The maintenance was only for 24 hrs while the new support site came up. If you go to the old link (support.corsair.com) it forwards to the new one - help.corsair.com. Link to comment Share on other sites More sharing options...
Symo Posted June 20, 2019 Share Posted June 20, 2019 I am also having trouble logging in, the link from my emails says "pardon our dust, maintenance blah blah blah" and when i log in from an alternate link I can't find an RMA label, only the entire support ticket conversation history, should I also send you link via PM? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 25, 2019 Administrators Share Posted June 25, 2019 The old links should now point to the new site. Link to comment Share on other sites More sharing options...
Symo Posted June 27, 2019 Share Posted June 27, 2019 Still broken Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 27, 2019 Administrators Share Posted June 27, 2019 Thanks for the heads up. I've reported this issue. Link to comment Share on other sites More sharing options...
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