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Old 12-12-2017, 01:23 AM
zevkorry zevkorry is offline
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Join Date: Dec 2017
Posts: 2
POST ID # = 930190
zevkorry Reputation: 10
Default Void Pro USB audio problems

I got the void pro USB in around mid-September and it's been working out really well until about a month ago (problems started sometime in November).
Specific programs and windows would either be really loud or really quiet (to the point where I'd have to turn the volume up to 100 just to hear anything). It started out as a minor inconvenience but has gotten worse to the point where the headset is not usable.
Here's a list of what I have done to try and troubleshoot the problem:
-Try a different USB port
-Restart my PC
-Verified my drivers are up to date
-Tried different audio devices, everything works normally except the Void Pro
-Looked on the user forums and the support page
Here's what problems/examples I have encountered:
-Youtube is loud, Discord is very quiet, a videogame is normal volume at the same time(all combinations have been encountered multiple times).
-Poping sounds in headset, increases/decreases with volume
-Static, increases/decreases with volume.

I'd appreciate it very much if anyone else has any ideas on how to fix it and/or if you have experienced this problem. Thank you.
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