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Old 06-07-2019, 02:49 AM
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Dingo89 Dingo89 is offline
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Originally Posted by raywmp View Post
I just want to upgrade my PC but I cannot find any Non-Pro version in the market now.

I am disappointed because the official website said both of them are compatible with iCue although it does not state clearly they are compatible at the same time. But it is also unacceptable for the users if iCue only compatible either a Corsair keyboard or a Corsair mouse but not both of them.
iCue will be compatible with a keyboard and mouse no problem.

Your issue lies in mixing memory kits. There is a general rule when building/upgrading a PC - not to mix memory. It is understandable that iCue does not support mixing kits. As nice as it would be, it would not make sense to go against general PC building/upgrading rules.

I tested this earlier in the week. Expecting issues, but for the sake of curiosity and entertainment. Here's my notes;

Kit 1 - Corsair Vengeance RGB 3000Mhz CAS15
Kit 2 - Corsair Vengeance Pro RGB 3200Mhz CAS16

BIOS was not having a good time. Had to reset BIOS with one kit in, and turn off XMP. Manually set RAM to 1.35v/2133Mhz/CAS15.

After a LOT of screwing around in BIOS and iCue, I managed to get all four sticks lit up, but stick 1 was not changing with iCue settings. Sticks 2/3/4 behaved relatively well.

I ended up with 1 stick lit up, then 2, then 1, then 3, then 4 after a firmware update (NEVER DO THIS WITH MISMATCHED RAM).

Then back down to 2 sticks lit up, sticks 2/3.

TL;DR - If you want things to work well, sell both of your kits and get a single, 4 stick kit of matched RAM. Do NOT mix RAM. I've got plenty of experience, and this was a fun little personal experiment knowing full well the risks involved.

Corsair's iCue software not supported mixed RAM makes perfect sense. Again, annoying in a way, but makes sense. Whilst I can understand the frustration, it's a very rare circumstance that someone would want to mix RAM and heatspreader style, especially with RGB involved.
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