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Old 04-13-2014, 10:18 PM
Toasted Toasted is offline
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Join Date: Apr 2011
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Best way to find out if its a software or hardware issue would be trying the headset on another computer. The headset also has antennas which may be causing the issue instead of the dongle.

-Are you using any other speakers connected to your computer?
If yes, have you tried unplugging them?
-Have you tried turning off any power saving features? e.g. USB selective suspend found in Power options under Control panel.
-Latest chipset drivers?
Can be found here
Intel
https://downloadcenter.intel.com/default.aspx
AMD
http://support.amd.com/en-us
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