nealzs Posted February 8, 2019 Share Posted February 8, 2019 (edited) I have a Void Pro Wireless headset. running win 10 version 1803 build 17134.523 All has been working fine until a week ago. The gain on the mic is next to nothing. Speakers work fine, no changes or issues. If I tap the mic it just barely registers. Mic on my logitech web cam works without issue. Reading other threads I've tried; repairing headset and dongle different USB ports firmware update, forced reinstall of current version v0.15 updated iCUE version 3.12.118 installed Equalizer APO, configured +20db for the mic device manager does not show any hardware errors removed headset from devices, rebooted and reinstalled none of these steps have made any difference Anyone have any suggestions? Edited February 8, 2019 by nealzs Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted February 13, 2019 Corsair Employee Share Posted February 13, 2019 Go to Control Panel Go to Sounds Go to Recording Tab Right Click on headset Select Properties Go to Advanced Set drop-down to DVD quality Should fix it Link to comment Share on other sites More sharing options...
VWRocco Posted April 3, 2019 Share Posted April 3, 2019 I have this issue also,its really annoying...im simracing and the crewchief mod cant even hear me...i have everything set too max,also set too DVD quality and also downloaded an equalizer program were you can rise youre DB,there is a tutorial on youtube. But my mic taps 1 green bar,and if i will it too go higher i have too eat it. Link to comment Share on other sites More sharing options...
BigMagic Posted April 7, 2019 Share Posted April 7, 2019 I am having the same problem with the wired versions as well. Set the settings to DVD Quality and still have to move the mic closer to my mouth which means ill be eating it. Link to comment Share on other sites More sharing options...
Bobey Posted April 13, 2019 Share Posted April 13, 2019 I'm having the same problem - mic gain is extremely low. I tried many things, but no results. // win 10 home | 1803 | 17134.706 Link to comment Share on other sites More sharing options...
Ericksilvaa Posted June 10, 2021 Share Posted June 10, 2021 Hello everyone, just made this account to tell you that I've been dealing with the same. Has any of you managed to solve this issue? I've just raised the gain of my microphone to the max and still get a very shy answer. Can someone from Corsair help us? The headset works perfectly on Ubuntu. Link to comment Share on other sites More sharing options...
JSam1982 Posted June 10, 2021 Share Posted June 10, 2021 I'm having a similar recent issue but seems to be related to upgrading to the icue v4 software suite. According to the compatibility list the void pro wireless should work with v4 but after upgrading the mic has no gain at all. Everything says it is functioning but nothing registers when testing it. It's already set to dvd quality. I've swapped USB ports, uninstalled and reinstalled the headset drivers and Icue in multiple different paths found based on previous situations that were similar in the forums but nothing has brought my mic back. When I roll back to v3 of icue it functions fine again however I'm then experiencing issued with the software finding my mouse again so I'm now in a rock and a hard place where both versions are conflicting with a device. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted June 12, 2021 Corsair Employee Share Posted June 12, 2021 Please perform a clean install of iCUE - previous device profiles may be interfering. You can export your profiles before performing a clean install if you'd like to preserve said profiles. Link to comment Share on other sites More sharing options...
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