View Single Post
  #4  
Old 05-30-2018, 12:16 PM
Corsair Mint's Avatar
Corsair Mint Corsair Mint is offline
Corsair Employee
 
Join Date: Apr 2016
Posts: 862
POST ID # = 956677
Corsair Mint Reputation: 31
Default

Quote:
Originally Posted by tokarjan View Post
Hi there!

So I did request a ticket for this and the RMA was approved. I'm now waiting for the replacement, however I got a call today from FedEx Clearance Agent, asking me to send them proof that I did not pay for the shipment and communication with sender (Corsair).

I saw a similar older thread regarding this and the solution was to respond once more to the ticket. However my ticket was already closed.

What should I do? My ticket number is #723584.

FedEx states that I need to respond till the end of this month because the amount on the invoice is this month limit for duty free customs.

Thanks in advance
Even with the ticket closed, respond back to it, support will help to review it and reach out to customs and clearance for you.
Reply With Quote