Froggy Posted September 12, 2019 Share Posted September 12, 2019 Hi there, So yesterday I installed Icue for my K95 RGB and now the port that had my Razer trinity plugged in doesn't recognized it anymore... Yes the port still have juice. I can plug my keyboard in and it works, the mouse itself works in every other ports. I'm posting here because this is the only thing that I have installed since the port decided to not recognized my mouse anymore. Someone had a similar experience? or knows what to do? I went in device manager, uninstalled, checked for update on the razer side of things. I've also uninstalled Icue, checked the BIOS and still nothing everything but my mouse work on that port :confused::confused::confused::confused: Link to comment Share on other sites More sharing options...
robert3892 Posted September 12, 2019 Share Posted September 12, 2019 First try a simple and complete uninstall and reinstall of iCUE. See if that fixes it. If not is the port you're referring to the USB port on the back of the K95? Or on the motherboard? Please post your complete system specs Link to comment Share on other sites More sharing options...
robert3892 Posted September 12, 2019 Share Posted September 12, 2019 On which ports is the mouse recognized and on which port is it not working? Link to comment Share on other sites More sharing options...
Froggy Posted September 13, 2019 Author Share Posted September 13, 2019 (edited) First try a simple and complete uninstall and reinstall of iCUE. See if that fixes it. If not is the port you're referring to the USB port on the back of the K95? Or on the motherboard? Please post your complete system specs I haven’t had the chance to re-instal iCUE yet The port I’m talking about is on my motherboard (keybot USB port) Specs: Windows 8.1 CPU: intel 4790K Motherboard: Asus Maximus VII Formula GPU: EVGA GeForce 1060 GTX 6gb PSU: Corsair RM 850 Memory: Corsair Vengeance 16gb Edited September 13, 2019 by Froggy Link to comment Share on other sites More sharing options...
Froggy Posted September 13, 2019 Author Share Posted September 13, 2019 On which ports is the mouse recognized and on which port is it not working? The only port that doesn’t recognize my mouse is the one that the Razer was plugged in initially (keybot USB port) I’ve tried every other ports on the motherboard and they all detect it. Turns out that the port that’s malfunctioning only has juice (if I plug the K95 RGB it will light up but no keys are printing on screen, Nothing gets detected in device manager. I’ve tried usb sticks, externals and nothing) Link to comment Share on other sites More sharing options...
Zotty Posted September 13, 2019 Share Posted September 13, 2019 unfortunately time and age of the motherboard is against you. (i also run a 4790k machine).. most likely its bad timing and the port was due to die due to old ago buddy :(.. neither of my 'gaming' usb ports work any more on my Z97 board., Finding a new Z97 board can prove to be expensive also Link to comment Share on other sites More sharing options...
Froggy Posted September 13, 2019 Author Share Posted September 13, 2019 It’s pointing that way unfortunately bummer Link to comment Share on other sites More sharing options...
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