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Old 07-10-2018, 03:03 PM
Kudurak Kudurak is offline
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Join Date: Jul 2018
Posts: 4
POST ID # = 962912
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Post VOID Wired USB 7.1 not functioning after Windows Spring Creator Update

I've been browsing through these forums looking for as many ways as possible to fix the 7.1 surround on my wired VOID headset, but the solutions that seem to work for everyone else only applies to the Wireless version (i.e. re-pairing). Since the update I've attempted to eliminate any possible areas of concern I could think of:

Updated Video Drivers, Audio Drivers, and System/BIOS
fully uninstalled and reinstalled iCUE after the CUE update to iCUE (done x2)
checked default settings and audio devices
forced firmware update on the headset
fully uninstalled and reinstalled drivers for the headset
disabled and enabled the device in Device Manager
adjusted settings for application control before resetting to default again

and all of this of course involved plenty of system reboots.

I'm getting a little desperate because I've not found any solution to fix the problem. The button for Dolby Digital is toggle-able, but nothing changes in sound quality and I've lost the roomwide effect in Discord Voice.

Last edited by Kudurak; 07-10-2018 at 03:27 PM.
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