Astrama Posted March 27, 2018 Share Posted March 27, 2018 (edited) First i'm not a well english writer. Then i have this issue : some key will display the default color that I put on the keyboard for some short milliseconds especially when I use the Rainbow Wave effect, it happens frequently, we talk about 3 to 8 times per minute. It also happens with other modes but it is more rare and with the Color Change effect some buttons will display a wrong color for a few seconds. I have already done a soft reset and I plug on 3.0 and 2.0 but nothing changes. By the way, I plug it on a laptop ROG G552VW I don't know if it can make some issues. Edited March 27, 2018 by Astrama Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 27, 2018 Corsair Employee Share Posted March 27, 2018 A hard firmware reset might help with this issue. I would go ahead and contact Technical Support, and request the files and steps needed to perform the reset. https://support.corsair.com/ 1 Link to comment Share on other sites More sharing options...
datsyuk Posted March 28, 2018 Share Posted March 28, 2018 (edited) http://forum.corsair.com/v3/showthread.php?t=165411 http://forum.corsair.com/v3/showthread.php?t=174510 http://forum.corsair.com/v3/showthread.php?t=163593 http://forum.corsair.com/forums/showthread.php?t=161119 Yup. I mean is this really ever going to be addressed by the CUE team or Corsair officially? This is really a joke. I've had 0 help with tech support on the issue. CUE manager doesn't even bother to answer me about this. You'll find someone in all of those threads first blaming garbage 3rd party USB controllers, and then when it's Intel's USB controllers they'll say USB 3.0 sucks. It happens on both 2.0 and 3.0. Some even bought USB hubs to try and fix the issues which is ridiculous, and the hub I tried makes the lighting stutter across the keyboard. Some threads even go as far back before the LUX K70 was released by a year or two. Most of the threads will say they are aware of the issue and working on a fix and years later nothing ever came of it and no word from Corsair. If they were aware of this like a few threads say and claim they cannot fix it on their end blaming USB controllers, why not start adding on board memory 1 profile at a minimum (I realize they finally did with the platinum). So they are selling an RGB keyboard that they are probably aware is going to drop packets on a bunch of setups and flicker. I have a really hard time believing they couldn't replicate these issues in house and didn't notice them. And to top that off I can't even use caps lock half the time because if they aren't already frozen on their own, tapping it once or twice freezes the lock light indicators. Edited March 28, 2018 by datsyuk 1 Link to comment Share on other sites More sharing options...
Astrama Posted March 28, 2018 Author Share Posted March 28, 2018 So i can't do anything ? I mean do i have to do an rma ? For a 170 € keyboard this is a joke ! I'm gonna call the corrsair support... I realy like corsair but realy ?! I don't even know why this make this issue. Link to comment Share on other sites More sharing options...
datsyuk Posted March 28, 2018 Share Posted March 28, 2018 So i can't do anything ? I mean do i have to do an rma ? For a 170 € keyboard this is a joke ! I'm gonna call the corrsair support... I realy like corsair but realy ?! I don't even know why this make this issue. I've had 3 RMAs all do the same thing. Link to comment Share on other sites More sharing options...
Astrama Posted March 28, 2018 Author Share Posted March 28, 2018 (edited) I've had 3 RMAs all do the same thing. This is sad... But what do the issue ? bad usb ? Edited March 28, 2018 by Astrama Link to comment Share on other sites More sharing options...
Vysse Posted March 28, 2018 Share Posted March 28, 2018 Try disabling 16.8m color mode in settings. It did wonders for flickering for my k95. Link to comment Share on other sites More sharing options...
Astrama Posted March 28, 2018 Author Share Posted March 28, 2018 I have the lux version so i can't do this Link to comment Share on other sites More sharing options...
Cri1654 Posted March 28, 2018 Share Posted March 28, 2018 Yeah i have the same problem with my k70 rgb rapidfire. I've tried everything. Changing usb drivers but without success, RMA the keyboard, soft reset, hard reset... Nothing works! I don't know what to do and i just hope they fix it somehow or say something about it. Right now i just learned to live with it Link to comment Share on other sites More sharing options...
dtan Posted March 28, 2018 Share Posted March 28, 2018 Is this the same as the pattern getting stuck/moving in big steps because of cpu usage or something else Link to comment Share on other sites More sharing options...
gpvecchi Posted March 28, 2018 Share Posted March 28, 2018 I still says that's CUE related, with CUE off, no flickering. Link to comment Share on other sites More sharing options...
datsyuk Posted March 28, 2018 Share Posted March 28, 2018 Is this the same as the pattern getting stuck/moving in big steps because of cpu usage or something else Nope it's not the same. I don't mind and understand that. This however will have a smooth wave across for example and random keys will either not light up briefly or flash the wrong color. I still says that's CUE related, with CUE off, no flickering. Agreed, blaming USB controllers seems a bit lame imo. And if that is the case, don't release boards without on board memory. Link to comment Share on other sites More sharing options...
Astrama Posted March 28, 2018 Author Share Posted March 28, 2018 If you have the cue off you can't have anny effect, did you guys have try use a think like corsair effect engine ? I'm not at home i will try it later. Link to comment Share on other sites More sharing options...
datsyuk Posted March 28, 2018 Share Posted March 28, 2018 If you have the cue off you can't have anny effect, did you guys have try use a think like corsair effect engine ? I'm not at home i will try it later. I tried that a little while back and had no luck. Link to comment Share on other sites More sharing options...
Astrama Posted March 29, 2018 Author Share Posted March 29, 2018 (edited) Hard reset doesn't work too and it make this : Corsair are you serious ? You are supposed to build very well product and your product works well and are realy good but there is always a little thing that comes and ruins everything and it's a shame because I think you are one of the best brand ... I mean, you can at least recognize the fact that there is a problem. (sorry for bad english) (Bad cpu can be the issue ? Ram ?) Edited March 29, 2018 by Astrama Link to comment Share on other sites More sharing options...
datsyuk Posted March 30, 2018 Share Posted March 30, 2018 (edited) Still no word from the CUE guys about this? I even installed iCUE just for fun and it still has all of the same issues. Edited March 30, 2018 by datsyuk Link to comment Share on other sites More sharing options...
dtan Posted April 4, 2018 Share Posted April 4, 2018 I sometimes notice this now, it does seem unrelated to CPU usage. Disappointed in Corsair alongside other issues these keyboards seem to have Link to comment Share on other sites More sharing options...
bobbysixjp Posted April 5, 2018 Share Posted April 5, 2018 I am getting the same problem with K65 Rapidfire - it is a minor problem however this is a very expensive keyboard and you don't expect these kinds of problems. Link to comment Share on other sites More sharing options...
Astrama Posted April 12, 2018 Author Share Posted April 12, 2018 (edited) I just buy a Strafe rgb but the issue is still here... Corsair please ! i'm wondering if it's a "power issue" i'm gonna buy a powered hub to try because i have a laptop. Edited April 12, 2018 by Astrama Link to comment Share on other sites More sharing options...
Astrama Posted April 13, 2018 Author Share Posted April 13, 2018 Well, I guess we're not going to get any answer from corsair ... Link to comment Share on other sites More sharing options...
datsyuk Posted April 16, 2018 Share Posted April 16, 2018 Well, I guess we're not going to get any answer from corsair ... Doesn't sound like it. I had the chance to try out the K95 Platinum and the caps lock freezing issue does not happen like it did on all of my K70s. I'm not sure if the lights flicker anymore, not to my eye that I have seen, but the logs do show some packets being dropped (which probably means it's still flickering lol). Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted April 16, 2018 Corsair Employee Share Posted April 16, 2018 Haven't see this issue on any of the systems in house, but if you guys can post your systems specs and OS, we can get a better scope of what might be causing issues. Also, list which default Dynamic lighting effects are showing flickering. Link to comment Share on other sites More sharing options...
datsyuk Posted April 19, 2018 Share Posted April 19, 2018 Haven't see this issue on any of the systems in house, but if you guys can post your systems specs and OS, we can get a better scope of what might be causing issues. Also, list which default Dynamic lighting effects are showing flickering. If James checked his PMs he'd have logs and all of that info. Windows 10 (latest build), Gigabyte Z370 Gaming 7, 8700k, GTX 970, all drivers up to date. I've had it happen on 4 keyboards, 3 different motherboards, USB 2.0/3.0 and have several friends with the same exact issues. Idk what causes the lock light indicators to freeze, but I see buffer write fails for red/green/blue frequently in my logs and I'm guessing this is when it drops packets and it flickers. Some boards flickered worse than others, not sure why. Link to comment Share on other sites More sharing options...
yellowblanka Posted April 19, 2018 Share Posted April 19, 2018 (edited) http://forum.corsair.com/v3/showthread.php?t=165411 http://forum.corsair.com/v3/showthread.php?t=174510 http://forum.corsair.com/v3/showthread.php?t=163593 http://forum.corsair.com/forums/showthread.php?t=161119 Yup. I mean is this really ever going to be addressed by the CUE team or Corsair officially? This is really a joke. I've had 0 help with tech support on the issue. CUE manager doesn't even bother to answer me about this. You'll find someone in all of those threads first blaming garbage 3rd party USB controllers, and then when it's Intel's USB controllers they'll say USB 3.0 sucks. It happens on both 2.0 and 3.0. Some even bought USB hubs to try and fix the issues which is ridiculous, and the hub I tried makes the lighting stutter across the keyboard. Some threads even go as far back before the LUX K70 was released by a year or two. Most of the threads will say they are aware of the issue and working on a fix and years later nothing ever came of it and no word from Corsair. If they were aware of this like a few threads say and claim they cannot fix it on their end blaming USB controllers, why not start adding on board memory 1 profile at a minimum (I realize they finally did with the platinum). So they are selling an RGB keyboard that they are probably aware is going to drop packets on a bunch of setups and flicker. I have a really hard time believing they couldn't replicate these issues in house and didn't notice them. And to top that off I can't even use caps lock half the time because if they aren't already frozen on their own, tapping it once or twice freezes the lock light indicators. Yeah, they well and truly don't give a **** about their customers/their experience. I'm basically locked into the rainbow lighting on my keyboard because I can't run their software/drivers or my system locks up when trying to play a game that polls controllers with ANY USB game controller plugged in (360, Steam controller, cheap arcade panel, doesn't matter). I also can't use macros/hotkeys or any of that because it's all locked to their ****-tastic CUE software. They either don't properly lab test their hardware/software before release, or they release their products anyway, knowing they will malfunction for a percentage of their customers. It's a shame, because I like the feel of my K55/M65 Pro mouse, but can't take advantage of any of the extra features. Edited April 19, 2018 by yellowblanka Link to comment Share on other sites More sharing options...
yellowblanka Posted April 19, 2018 Share Posted April 19, 2018 Yeah i have the same problem with my k70 rgb rapidfire. I've tried everything. Changing usb drivers but without success, RMA the keyboard, soft reset, hard reset... Nothing works! I don't know what to do and i just hope they fix it somehow or say something about it. Right now i just learned to live with it These issues are definitely a problem with their hardware/firmware/drivers/software, I've done everything reasonable to troubleshoot the issues with my K55 and the only thing that worked was uninstalling their CUE software and disabling their HID drivers. Granted, this is a separate issue from key flicker, but I even went so far as to buy a powered USB hub, and the issue still occurred. Link to comment Share on other sites More sharing options...
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