DavidPuddy Posted May 19, 2019 Share Posted May 19, 2019 Hello All, I'm having issues updating the firmware on new Dark Core RGB SE mouse. If connected by USB cable, iCue says it has the latest firmware v3.35, however while wireless it says I need to update to v3.35 but every time I try to update, the warning message say it fails so every time I start iCue while wireless it asks if I want to update. I think the current wifi version is v3.22. I have tried everything. I even bought a second mouse but that one has other issues where the firmware version in iCue says v. ?. so this one may be completely borked. Anyone else with similar issues? I've never had such problems while updating a firmware in my life. Thanks. Link to comment Share on other sites More sharing options...
Apophis3 Posted May 19, 2019 Share Posted May 19, 2019 1) Make sure mouse is wired AND dongle is in 2) Probably the dongle is still on older firmware, thus the flash update request. Forcing an update should fix. 3) Try different ports, and don't use any on a hub. Link to comment Share on other sites More sharing options...
DavidPuddy Posted May 19, 2019 Author Share Posted May 19, 2019 1) Make sure mouse is wired AND dongle is in 2) Probably the dongle is still on older firmware, thus the flash update request. Forcing an update should fix. 3) Try different ports, and don't use any on a hub. Yes, tried all those, thanks. I don't understand it. May try calling Corsair tomorrow. Link to comment Share on other sites More sharing options...
DavidPuddy Posted May 19, 2019 Author Share Posted May 19, 2019 does anyone know how to update the firmware without icue software? does anyone know where the firmware image is for download? Link to comment Share on other sites More sharing options...
Guttleif Posted May 20, 2019 Share Posted May 20, 2019 I had the same problem and found a solution! http://forum.corsair.com/v3/showthread.php?t=185878 Link to comment Share on other sites More sharing options...
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