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Old 07-14-2018, 04:41 PM
Zenexer Zenexer is offline
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Join Date: Jan 2015
Location: Massachusetts, United States
Posts: 9
POST ID # = 963470
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I believe my issue is related to this. My computer refuses to shut down; instead, I get a black screen. If I wait long enough, eventually I'll get an error message with some hexadecimal codes and a mention of Corsair.Adapter.DisplayService.exe. I usually can't use my mouse at that point, though my keyboard still works, so I can press Enter to close the dialog. After that, nothing happens; the screen stays black. My keyboard is responsive (Num Lock, Caps Lock, and Scroll Lock work), but nothing I press has any effect, including Ctrl + Alt + Delete.

I've attached a log file containing a large number of exceptions from iCUE.

I went through the Windows event logs and found this for CLinkIntegrationService during shutdown: "Service has been successfully shut down." That appears to be before it stalls. The only Application-tier event after that before I held the power button to power it off was from User Profile Service: "The User Profile Service has stopped."

The issue started when I disabled all pagefiles. I wasn't encountering this issue with a pagefile enabled, but that could be a coincidence.
Attached Files
File Type: log Service_Error.log (950.1 KB, 273 views)

Last edited by Zenexer; 07-15-2018 at 11:07 PM.
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