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Old 12-04-2017, 05:24 AM
jeremyroad jeremyroad is offline
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Join Date: Feb 2017
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POST ID # = 928969
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Originally Posted by Toasted View Post
Sounds like it might be an issue with the headset itself if the on/off button does not work.

You'll want to contact your retailer and see whether they can replace the headset for you or request an RMA to replace it via Corsair.
Thanks for the reply.
Surely there's something else going on than just the on/off button though? I probably should of mentioned this before but this is the third time this issue has occurred. The first two times it broke, the headset just happened to fix itself somehow after a few weeks and when it does, the on/off button is completely functional again. This time, it's been over a month or so and it's still not working. If it were just the on/off button, it would be charging normally, still able to stay on when it's unplugged and not have to update the firmware every time I want to use it.

But idk, if nothing helps then I'll probably see if I could get it replaced; seems like the easiest thing to do at this point.
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