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Forum: Keyboards and Mice 08-14-2019, 06:15 PM
Replies: 1
Views: 248
Posted By Corsair Hotpot
Do you have iCUE installed? Does this happen with...

Do you have iCUE installed? Does this happen with ICUE closed if you do have it installed?
Forum: Keyboards and Mice 08-14-2019, 06:15 PM
Replies: 1
K95 RGB Platinum Random key dimming
Views: 255
Posted By Corsair Hotpot
Unfortunately it seems like a defective LED. I...

Unfortunately it seems like a defective LED. I recommend contacting our support team to assist you with an RMA.
Forum: Keyboards and Mice 08-14-2019, 06:14 PM
Replies: 1
Views: 218
Posted By Corsair Hotpot
Hello, You could cover the gaps with some...

Hello,

You could cover the gaps with some electrical tape it will not harm the keyboard.
Forum: Keyboards and Mice 07-24-2019, 07:51 PM
Replies: 2
Views: 343
Posted By Corsair Hotpot
Hi, Can you try unplugging the mouse. Hold...

Hi,

Can you try unplugging the mouse. Hold the left and right mouse buttons at the same time and plug in the mouse. Let go after 5 seconds. Try that and if nothing, reinstall iCUE, could be a bad...
Forum: Keyboards and Mice 07-24-2019, 07:46 PM
Replies: 1
Views: 499
Posted By Corsair Hotpot
The K55 has it's presets onboard which you cycle...

The K55 has it's presets onboard which you cycle using the FN+ the number. Otherwise iCUE uses its software profile but you cannot save them to the keyboard.
Forum: Keyboards and Mice 07-24-2019, 07:45 PM
Replies: 2
Views: 338
Posted By Corsair Hotpot
You can only assign the G keys to another button...

You can only assign the G keys to another button or a maco using iCUE. The OS dictates the layout and you are going to be limited to that which is most likely the standard of your region.
Forum: Keyboards and Mice 07-24-2019, 07:43 PM
Replies: 3
Views: 309
Posted By Corsair Hotpot
Can you try disabling the SDK option in settings?

Can you try disabling the SDK option in settings?
Forum: Keyboards and Mice 07-24-2019, 07:25 PM
Replies: 1
Views: 202
Posted By Corsair Hotpot
Hi, The lift height does change but...

Hi,

The lift height does change but unfortunately it is extremely hard to tell the differences. We actually decided to remove it from our newer mice because of this.
Forum: Keyboards and Mice 07-24-2019, 07:24 PM
Replies: 1
Views: 339
Posted By Corsair Hotpot
Hi, We really do appreciate the feedback, I...

Hi,

We really do appreciate the feedback, I do my best to always forward these things to the respective teams to see.

1. You can actually acheive this by changing the mode into gaming mode....
Forum: Keyboards and Mice 07-24-2019, 07:16 PM
Replies: 1
Views: 421
Posted By Corsair Hotpot
Watch this video: ...

Watch this video:

https://www.youtube.com/watch?v=Qazn2-BmGO4

It's basically the same but you'll want to set the G keys to Remap Key and choose either the Numpad or Numbers and Symbols option
Forum: Keyboards and Mice 07-24-2019, 07:15 PM
Replies: 1
Views: 305
Posted By Corsair Hotpot
Have you pressed the brightness button to cycle...

Have you pressed the brightness button to cycle to make sure the lighting isn't off?
Forum: Keyboards and Mice 07-24-2019, 07:14 PM
Replies: 5
Views: 657
Posted By Corsair Hotpot
Hi, Can you try using a different USB port...

Hi,

Can you try using a different USB port on a different stack first? Also if you exit out of iCUE do you have an issue with the mouse in games?
Forum: Keyboards and Mice 07-18-2019, 05:55 PM
Replies: 2
Strafe RGB Missing Keystrokes?
Views: 339
Posted By Corsair Hotpot
Do you have this issue with any particular key or...

Do you have this issue with any particular key or it happens randomly to any of them?
Forum: Keyboards and Mice 07-18-2019, 05:53 PM
Replies: 11
Views: 967
Posted By Corsair Hotpot
I just checked on this for you and it looks like...

I just checked on this for you and it looks like our UK agent reached out to you today. Again we are experiencing a high volume right now but we are trying our best to get everyone updated.
Forum: Keyboards and Mice 07-18-2019, 05:52 PM
Replies: 2
K95 RGB Platinum One key is not working
Views: 253
Posted By Corsair Hotpot
Unfortunately it just sounds like a bad switch.

Unfortunately it just sounds like a bad switch.
Forum: Keyboards and Mice 07-18-2019, 05:51 PM
Replies: 4
Views: 3,432
Posted By Corsair Hotpot
FYI, this is an old thread. This was probably...

FYI, this is an old thread. This was probably referring to the original K70 RGB which it did not have the profile button on it.
Forum: Keyboards and Mice 07-17-2019, 03:22 PM
Replies: 2
Views: 246
Posted By Corsair Hotpot
You can contact indiaservice@corsair.com for...

You can contact indiaservice@corsair.com for support!
Forum: Keyboards and Mice 07-17-2019, 03:19 PM
Replies: 1
K95 RGB Platinum Keycaps breaking
Views: 261
Posted By Corsair Hotpot
Hey, I recommend contacting our Support team...

Hey,

I recommend contacting our Support team so they can help you out, unfortunately we do not sell single keycaps.

https://help.corsair.com/hc/en-us
Forum: Keyboards and Mice 07-15-2019, 07:32 PM
Replies: 3
Views: 459
Posted By Corsair Hotpot
Hi, We sometimes have small rolling changes...

Hi,

We sometimes have small rolling changes which would be minor and not change any main functionalities. I haven't heard anything about a change in the Winlock key, can you take a picture of it?
Forum: Keyboards and Mice 07-15-2019, 07:27 PM
Replies: 4
Views: 607
Posted By Corsair Hotpot
Hi, Are you having issues with saving static...

Hi,

Are you having issues with saving static lighting to the K68s internal memory or on an actual software profile?
Forum: Keyboards and Mice 07-15-2019, 07:26 PM
Replies: 3
Views: 317
Posted By Corsair Hotpot
Hi, Did this just start happening randomly?...

Hi,

Did this just start happening randomly? I am assuming your are using Windows Media Player correct? Do you have iCUE installed and running in the background?
Forum: Keyboards and Mice 07-15-2019, 04:06 PM
Replies: 2
Views: 328
Posted By Corsair Hotpot
Sounds like a faulty scroll wheel. I recommend...

Sounds like a faulty scroll wheel. I recommend making a support ticket with us to help you do the RMA process.

https://help.corsair.com/hc/en-us
Forum: Keyboards and Mice 07-15-2019, 04:04 PM
Replies: 2
Views: 513
Posted By Corsair Hotpot
Sounds, like the receiver and the keyboard lost...

Sounds, like the receiver and the keyboard lost connection. Make sure you're not using a USB hub when doing the firmware update and also try using a different USB stack next time. If you plug in just...
Forum: Keyboards and Mice 07-12-2019, 02:34 PM
Replies: 3
Views: 292
Posted By Corsair Hotpot
Sounds like the volume wheel itself is faulty. If...

Sounds like the volume wheel itself is faulty. If you haven't already, please contact our support team so they can help you with the RMA process.
Forum: Keyboards and Mice 07-12-2019, 02:33 PM
Replies: 1
Views: 309
Posted By Corsair Hotpot
You may want to post this is the iCUE section

You may want to post this is the iCUE section
Showing results 1 to 25 of 397

 
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