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Search: Posts Made By: Corsair Mike
Forum: Audio 09-22-2020, 05:56 PM
Replies: 1
Views: 255
Posted By Corsair Mike
Do you have the mic set to push to talk in...

Do you have the mic set to push to talk in warzone? If you have that set up or voice chat is disabled for some reason it might let you test it but not speak.
Forum: Audio 09-22-2020, 05:53 PM
Replies: 4
Views: 1,292
Posted By Corsair Mike
Hey DrunknCanuck, This worked a lot back...

Hey DrunknCanuck,

This worked a lot back when those issues came around with the Void headsets. I hope this can work for you.

Right Click on the Windows Audio indicator at the bottom of your...
Forum: Hydro X Custom Cooling 05-01-2020, 11:18 AM
Replies: 4
Views: 678
Posted By Corsair Mike
Hi, Following up on what Greg said it is an...

Hi,

Following up on what Greg said it is an error. We had a report from someone else about the same thing and we asked the team that controls that compatibility tool to take a look at it. The...
Forum: Hydro X Custom Cooling 04-27-2020, 12:42 PM
Replies: 2
Views: 381
Posted By Corsair Mike
If it does it would be very little on AM4 Ryzen...

If it does it would be very little on AM4 Ryzen parts but if you are using it on Threadripper it is recommended to rotate it so the fins in the block cover more of the TR4/TRX40 heat spreader.
Forum: Hydro X Custom Cooling 04-27-2020, 12:39 PM
Replies: 3
Views: 374
Posted By Corsair Mike
It will most likely be okay to use normally. I...

It will most likely be okay to use normally. I would recommend checking your thermal paste spread after installing it to make sure it is making good contact with your CPU.
Forum: Cooling 04-27-2020, 12:18 PM
Replies: 10
Views: 1,080
Posted By Corsair Mike
Hi all, Moved this over to the general...

Hi all,

Moved this over to the general cooling section since this is about AIOs.
Forum: Cooling 12-02-2019, 07:21 PM
Replies: 18
Views: 7,352
Posted By Corsair Mike
Here are a few things to check. I install the...

Here are a few things to check. I install the "tach" Connector to the CPU header to avoid any CPU Fan errors so that shouldn't cause any problems.

Double check the SATA power connector is...
Forum: Cooling 12-02-2019, 06:44 PM
Replies: 5
Views: 592
Posted By Corsair Mike
Sorry for the delay, it sounds like cooler's pump...

Sorry for the delay, it sounds like cooler's pump LEDs might be bad. Your best bet would be trying for an RMA through support. Do you have a ticket number?
Forum: Cooling 12-02-2019, 06:05 PM
Replies: 3
Views: 698
Posted By Corsair Mike
Hi buddah723, Do you have the previous...

Hi buddah723,

Do you have the previous version of iCUE and does it show up in that version?
Forum: Cooling 12-02-2019, 05:20 PM
Replies: 12
Views: 1,264
Posted By Corsair Mike
When you wired up the coolers fans how did you...

When you wired up the coolers fans how did you connect up the RGB cables?

From your pics and description of the issue it sounds like you have all 4 of the LL fans connected up to one RGB hub. To...
Forum: Cooling 12-02-2019, 05:14 PM
Replies: 46
Views: 43,176
Posted By Corsair Mike
When that happens usually its just one of the...

When that happens usually its just one of the fans. A good way to troubleshoot that is to move the first fan, sometimes the one before, that is "glitching out" to position 6 on the RGB fan hub. If...
Forum: Cooling 12-02-2019, 05:07 PM
Replies: 5
Views: 559
Posted By Corsair Mike
Hi Pang101, If you still need help with this...

Hi Pang101,

If you still need help with this please PM me and I can get you a firmware file and instructions to try and recover the cooler from that bad frimware update.
Forum: Cooling 11-22-2019, 02:47 PM
Replies: 5
Views: 592
Posted By Corsair Mike
I would try a force update on the cooler in iCUE...

I would try a force update on the cooler in iCUE settings.

This video can show how if you need it.
https://youtu.be/TC3VWV_sMfE

I would reach out to customer support if that doesn't fix it....
Forum: Cooling 11-22-2019, 02:38 PM
Replies: 5
Views: 763
Posted By Corsair Mike
It depends on what features you are looking for...

It depends on what features you are looking for in a cooler.

The H115i Pro is going to be a quieter RGB Cooler with grey ML fans
The H115i Platinum is higher performance so it'll be a bit louder...
Forum: Cooling 11-22-2019, 02:16 PM
Replies: 4
Views: 651
Posted By Corsair Mike
Can you DM me the link so I can take a look?

Can you DM me the link so I can take a look?
Forum: Cooling 11-20-2019, 03:19 PM
Replies: 3
Views: 414
Posted By Corsair Mike
I would double check that the Commander Pro has...

I would double check that the Commander Pro has its fan ports in PWM mode. You can find that in iCUE under settings for the Commander Pro. If that doesn't fix it then I would reach out to customer...
Forum: Cooling 11-20-2019, 02:26 PM
Replies: 5
Views: 581
Posted By Corsair Mike
Sorry, that was a typo, it is 1.5 cm. Here...

Sorry, that was a typo, it is 1.5 cm.

Here is a pic of the measurement (https://imgur.com/a/PdSREs4)
Forum: Cooling 11-20-2019, 02:13 PM
Replies: 4
Views: 420
Posted By Corsair Mike
Hi Hifen, You can mount the radiator either...

Hi Hifen,

You can mount the radiator either way, it just depends on how you want to set up your PC. What GPU and which kit of ram are you using?
Forum: Cooling 11-20-2019, 01:40 PM
Replies: 4
Views: 651
Posted By Corsair Mike
Hi Russellr1994, Here are a couple of things...

Hi Russellr1994,

Here are a couple of things to try.

It's always a good idea to check your drivers to make sure they are all working and there.

It might be related to windows fast startup....
Forum: Cooling 11-20-2019, 01:26 PM
Replies: 7
Views: 541
Posted By Corsair Mike
It's possible, I would double check any USB...

It's possible, I would double check any USB drivers and make sure that all of the parts are connected up fully. Another thing to try is to swap the fans around on the RGB connectors.
Forum: Cooling 11-19-2019, 08:00 PM
Replies: 7
Views: 541
Posted By Corsair Mike
The 4 Pin RGB connectors on the pump are for...

The 4 Pin RGB connectors on the pump are for directly plugging in the fans to the cooler for RGB control. The commander pro is stand alone so you don't have to plug it into the JCorsair header on the...
Forum: Cooling 11-19-2019, 06:56 PM
Replies: 5
Views: 581
Posted By Corsair Mike
Hi rgray318, From the edge of the housing...

Hi rgray318,

From the edge of the housing to the top of the bracket that the fan mounts into is about 1.5cm.

The Platinum coolers use different mounting hardware for the CPU so you will have...
Forum: Cooling 11-19-2019, 05:59 PM
Replies: 7
Views: 541
Posted By Corsair Mike
Hey M4RC0, Sorry to hear about the trouble...

Hey M4RC0,

Sorry to hear about the trouble you are having. I have a couple of questions.

Which H100i are you using?
How do you have everything hooked up?
What are you trying to use to control...
Forum: Cooling 10-31-2019, 07:50 PM
Replies: 11
Views: 1,828
Posted By Corsair Mike
Hi Disocpete, Could be a bad LED on the 2nd...

Hi Disocpete,

Could be a bad LED on the 2nd fan. You can test by swapping fan 2 and 3 on the hub. if it doesn't help it's likely the hub itself.
Forum: Cooling 10-28-2019, 12:03 PM
Replies: 20
Views: 1,904
Posted By Corsair Mike
Hi Kevindd992002, We have seen some weird...

Hi Kevindd992002,

We have seen some weird things out of those fans in the past. Most of the time it's the fan not reaching max RPM because the power requirements. Do you still have the original ML...
Showing results 1 to 25 of 179

 
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