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Forum: Warranty and RMA Questions 02-20-2020, 03:15 PM
Replies: 1
Views: 79
Posted By Corsair Wootaru
Hello Kronzo, I can see if I can have a rep...

Hello Kronzo,

I can see if I can have a rep look into your situation. Please create a ticket at https://help.corsair.com/hc/en-us so we can better assist you.
Forum: Warranty and RMA Questions 02-20-2020, 03:13 PM
Replies: 1
Views: 58
Posted By Corsair Wootaru
Hello Berkaybb, I've went in to look at the...

Hello Berkaybb,

I've went in to look at the ticket and it looks like an agent has reached out to you and answered the question you had.
Forum: Warranty and RMA Questions 02-20-2020, 03:11 PM
Replies: 2
Views: 100
Posted By Corsair Wootaru
Hello KevinYe, Do you happen to have the...

Hello KevinYe,

Do you happen to have the ticket number? I will see if I can get an agent to look into the ticket for you.
Forum: Warranty and RMA Questions 02-20-2020, 03:10 PM
Replies: 2
Views: 79
Posted By Corsair Wootaru
Hello Jesaynt, Do you happen to have the...

Hello Jesaynt,

Do you happen to have the ticket number? I will see if I can get an agent to help you on the ticket.
Forum: Warranty and RMA Questions 02-20-2020, 03:09 PM
Replies: 1
Views: 91
Posted By Corsair Wootaru
Hello, Please create a ticket at...

Hello,

Please create a ticket at https://help.corsair.com/hc/en-us so that we can further help you on your issue. They will explain any cost if it is necessary regarding your RMA.
Forum: Warranty and RMA Questions 01-20-2020, 07:21 PM
Replies: 2
Views: 191
Posted By Corsair Wootaru
Hello johnvargo, I am sorry about the...

Hello johnvargo,

I am sorry about the response time for your ticket, I will make note of what has happened. If you would like me to have another agent help you I can do that for you. As we do...
Forum: Warranty and RMA Questions 01-20-2020, 07:18 PM
Replies: 2
Views: 215
Posted By Corsair Wootaru
Hello ShuanBiscuit, Not a problem at all,...

Hello ShuanBiscuit,

Not a problem at all, have a good one.
Forum: Warranty and RMA Questions 01-20-2020, 07:18 PM
Replies: 3
Views: 238
Posted By Corsair Wootaru
Hello Siras, I do apologize for that, I will...

Hello Siras,

I do apologize for that, I will make note of the situation and see if we can have the agents be more aware of their tickets.
Forum: Warranty and RMA Questions 01-16-2020, 09:07 PM
Replies: 8
Views: 499
Posted By Corsair Wootaru
Hello, The website you were given at the...

Hello,

The website you were given at the time of the rebate was the rebate you were supposed to submit your rebates to. I am not sure if you can process another rebate for the same product as that...
Forum: Warranty and RMA Questions 01-16-2020, 09:04 PM
Replies: 3
Views: 238
Posted By Corsair Wootaru
Hello, I do apologize for the delay. I see...

Hello,

I do apologize for the delay. I see that there is an agent helping you out on your ticket, please be aware that there is a delay in responses due to the off work hours for the agent.
Forum: Warranty and RMA Questions 01-10-2020, 08:56 PM
Replies: 4
Views: 230
Posted By Corsair Wootaru
Hello OctaDragon, Can you please check to...

Hello OctaDragon,

Can you please check to see if you can log in with a different browser? There might be an extension on your current browser that might be interfering with your login.
Forum: Warranty and RMA Questions 01-10-2020, 08:54 PM
Replies: 5
Views: 296
Posted By Corsair Wootaru
Hello Rhyagelle, Not a problem at all! And...

Hello Rhyagelle,

Not a problem at all! And thank you for being an awesome customer. We are glad to assist you.
Forum: Warranty and RMA Questions 01-10-2020, 08:53 PM
Replies: 1
Views: 163
Posted By Corsair Wootaru
Hello. Please see if you can find out more...

Hello.

Please see if you can find out more information asking a tech rep in this forum https://forum.corsair.com/v3/forumdisplay.php?f=279 regarding the gas lift.

If you have an RMA question I...
Forum: Warranty and RMA Questions 01-09-2020, 01:02 PM
Replies: 5
Views: 296
Posted By Corsair Wootaru
Hello Rhyagelle, Thank you for letting me...

Hello Rhyagelle,

Thank you for letting me know your ticket number, I had an agent reach out to you to help you out.
Forum: Warranty and RMA Questions 01-07-2020, 08:57 PM
Replies: 5
Views: 296
Posted By Corsair Wootaru
Hello Rhyagelle, Can you please provide me...

Hello Rhyagelle,

Can you please provide me with the ticket number please? I will inform the agent working on your ticket help you out in regards to that label.
Forum: Warranty and RMA Questions 01-06-2020, 06:53 PM
Replies: 8
Views: 499
Posted By Corsair Wootaru
Hello, Normally rebates from all channels...

Hello,

Normally rebates from all channels take 6-8 weeks for it to be delivered. If you go to the rebate website that you've entered your information in. There is a status update checker you can...
Forum: Warranty and RMA Questions 01-06-2020, 06:50 PM
Replies: 1
Views: 188
Posted By Corsair Wootaru
Hello, I am sorry about that, I've checked...

Hello,

I am sorry about that, I've checked out the ticket and it looks like an agent has reached out to you.
Forum: Warranty and RMA Questions 01-02-2020, 07:49 PM
Replies: 2
Views: 265
Posted By Corsair Wootaru
Hello, Thank you for letting us know about...

Hello,

Thank you for letting us know about the situation on the case. You can ask us anytime to help you out. Just create a ticket on https://help.corsair.com/hc/en-us.
Forum: Warranty and RMA Questions 12-17-2019, 09:04 PM
Replies: 8
Views: 444
Posted By Corsair Wootaru
Hello, I am sorry that the item couldn't be...

Hello,

I am sorry that the item couldn't be cancelled on time, due to the holidays very minimal amount of changes can be made to deliveries once an item is prepped to be sent out.
Forum: Warranty and RMA Questions 12-17-2019, 09:03 PM
Replies: 1
Views: 224
Posted By Corsair Wootaru
Hello, I will double check with our webstore...

Hello,

I will double check with our webstore team, can you please pm me the email address associated with the guest purchase?
Forum: Warranty and RMA Questions 12-17-2019, 09:01 PM
Replies: 1
Views: 214
Posted By Corsair Wootaru
Hello, Yes it is 10 years, we can do our...

Hello,

Yes it is 10 years, we can do our best to process your warranty, but please note that sometimes due to custom issues we are not able to fulfill warranties in some areas.
Forum: Warranty and RMA Questions 12-12-2019, 09:00 PM
Replies: 2
Views: 332
Posted By Corsair Wootaru
Hello, We refund through Pay Pal in most...

Hello,

We refund through Pay Pal in most ticket related issues.
Forum: Warranty and RMA Questions 12-12-2019, 08:58 PM
Replies: 3
Views: 268
Posted By Corsair Wootaru
Hello, If you are asking for a refund, there...

Hello,

If you are asking for a refund, there are no prorated charges on the amount you've paid for the device, and is subject to an approval process. If you are processing an RMA you would be...
Forum: Warranty and RMA Questions 12-10-2019, 12:59 PM
Replies: 1
Views: 220
Posted By Corsair Wootaru
Hello, It would depend on what country you...

Hello,

It would depend on what country you are purchasing it from as we can do our best to fulfill your warranty in your area.
Forum: Warranty and RMA Questions 12-03-2019, 03:23 PM
Replies: 1
Views: 235
Posted By Corsair Wootaru
Hello, I would need more information to be...

Hello,

I would need more information to be able to look it up. Can you PM me with your information on the order?
Showing results 1 to 25 of 514

 
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