The Corsair User Forums  

Go Back   The Corsair User Forums > Search Forums

Notices

Showing results 1 to 25 of 1027
Search took 0.05 seconds.
Search: Posts Made By: Corsair Nick
Forum: Cooling 08-05-2020, 05:30 PM
Replies: 2
Views: 245
Posted By Corsair Nick
To obtain the file, you will need to reach out to...

To obtain the file, you will need to reach out to our Technical Support team through our support portal. From there they can supply you with the file, and answer any questions you have.
...
Forum: Keyboards and Mice 08-05-2020, 04:51 PM
Replies: 4
Views: 225
Posted By Corsair Nick
Does the issue continue when you completely exit...

Does the issue continue when you completely exit iCUE? Is the iCUE window running on your screen when you try to launch a game? Windows Scaling setting changed since this is on a TV?
Forum: iCUE Nexus 08-05-2020, 04:19 PM
Replies: 1
Views: 75
Posted By Corsair Nick
Thanks for bringing this to our attention. We've...

Thanks for bringing this to our attention. We've logged the bug with our development team, and currently working on correcting it. This should be corrected in a future update to the iCUE software.
Forum: iCUE Nexus 08-05-2020, 04:16 PM
Replies: 5
Views: 188
Posted By Corsair Nick
I've provided the system specs and symptoms you...

I've provided the system specs and symptoms you mentioned to our validations team for more testing, and see if we can replicate it. Once we find out what could be causing this behavior, we'll...
Forum: Audio 08-05-2020, 04:13 PM
Replies: 3
Views: 169
Posted By Corsair Nick
Pairing can be done through the settings tab in...

Pairing can be done through the settings tab in iCUE. After you select the Virutoso you would see a pairing button.
...
Forum: Audio 08-03-2020, 08:17 PM
Replies: 3
Views: 169
Posted By Corsair Nick
First time I've seen something like this. When...

First time I've seen something like this. When you left for vacation, did you leave the headset charging? Have you tried power cycling the battery by letting it go completely dead, then recharging...
Forum: Keyboards and Mice 08-03-2020, 07:49 PM
Replies: 4
Views: 225
Posted By Corsair Nick
Not sure if Technical Support already asked you...

Not sure if Technical Support already asked you this, but where is your dongle located? We recommend having the dongle in line of site with the keyboard for the best performance. In a living room...
Forum: iCUE Nexus 08-03-2020, 07:40 PM
Replies: 5
Views: 188
Posted By Corsair Nick
Thanks for your response. Do you mind sharing...

Thanks for your response. Do you mind sharing your system specs? I'd like to provide it to our validations team to do some testing.
Forum: Audio 08-03-2020, 07:18 PM
Replies: 392
Views: 74,492
Posted By Corsair Nick
Have you performed a firmware update on your...

Have you performed a firmware update on your headset? We made some improvements to charging since the original FW, and highly recommend updating. Also, are you using a smart wall charger or a PC...
Forum: iCUE Nexus 08-03-2020, 06:02 PM
Replies: 4
Views: 126
Posted By Corsair Nick
You are definitely in the right place, and we...

You are definitely in the right place, and we appreciate your feedback and feature request. I'll pass the suggestion along to our development team to review for a future enhancement.
Forum: iCUE Nexus 07-31-2020, 12:17 PM
Replies: 5
Views: 188
Posted By Corsair Nick
Does the issue still occur when the iCUE NEXUS is...

Does the issue still occur when the iCUE NEXUS is not connected to your PC? Is the USB for your K95 pass through connected directly to a PC or a hub/kvm?
Forum: iCUE Nexus 07-31-2020, 12:13 PM
Replies: 8
Views: 557
Posted By Corsair Nick
Thanks for the additional input, this should...

Thanks for the additional input, this should prove useful to our validations team for testing. I'll go ahead and pass the info along.
Forum: Keyboards and Mice 07-16-2020, 09:32 PM
Replies: 102
Views: 21,212
Posted By Corsair Nick
I know you guys are waiting for a solution, and...

I know you guys are waiting for a solution, and we're working on it. Completely understand how double clicking could really make things awkward using it, and that is not what any one would want to...
Forum: Audio 07-08-2020, 03:17 PM
Replies: 392
Views: 74,492
Posted By Corsair Nick
Have you tried connecting the headset to a...

Have you tried connecting the headset to a different PC/Laptop via USB mode and see if it's detected? In iCUE with the headset set to Wireless Mode, what does it show for FW version for the Dongle...
Forum: Audio 07-08-2020, 03:06 PM
Replies: 2
Views: 200
Posted By Corsair Nick
You can try adjusting the Mic and Sidetone volume...

You can try adjusting the Mic and Sidetone volume in iCUE so it doesn't pick up other people's voices. The sidetone feature allows you to hear sound picked up through the mic and plays it back...
Forum: Keyboards and Mice 07-08-2020, 02:53 PM
Replies: 102
Views: 21,212
Posted By Corsair Nick
Unfortunately no ETA right now, but I'll keep you...

Unfortunately no ETA right now, but I'll keep you posted.

I know most of you don't have your location added to your profile, but are any of you experiencing this issue located in the US or North...
Forum: Keyboards and Mice 06-23-2020, 12:38 PM
Replies: 102
Views: 21,212
Posted By Corsair Nick
Thank you for providing feedback regarding your...

Thank you for providing feedback regarding your experience guys. We have received a number of units from the community, that have confirmed repeated issues, to expand our test group size for FW...
Forum: Audio 06-15-2020, 06:28 PM
Replies: 392
Views: 74,492
Posted By Corsair Nick
Can't confirm if the two are related, it would...

Can't confirm if the two are related, it would require additional testing on our side. I'll relay the info to our team to review.
Forum: Audio 06-15-2020, 06:24 PM
Replies: 392
Views: 74,492
Posted By Corsair Nick
Does the LED near the USB charge port on the...

Does the LED near the USB charge port on the headset react when you plug in a USB to charge? It should show an amber color when it's charging. Also, is your PC running on when you charge the...
Forum: CORSAIR ONE 06-11-2020, 07:35 PM
Replies: 8
Views: 1,003
Posted By Corsair Nick
No worries, we're here to help make sure all of...

No worries, we're here to help make sure all of you are properly informed and reach out to our support teams if needed.

All SF Series with lot codes 194448xx to 201148xx, manufactured between...
Forum: Audio 06-10-2020, 07:03 PM
Replies: 32
Views: 3,771
Posted By Corsair Nick
I've forward all of the information you guys...

I've forward all of the information you guys provided to our development team to review, including the log and Safe Mode workaround. We'll keep you posted on updates to this bug.
Forum: Audio 06-10-2020, 04:43 PM
Replies: 392
Views: 74,492
Posted By Corsair Nick
Quick update on the Blinking Red LED on the...

Quick update on the Blinking Red LED on the dongle. This issue was resolved in a previous build of iCUE, but based on your feedback, it resurfaced. The bug has already been flagged and another fix...
Forum: Audio 06-10-2020, 03:48 PM
Replies: 2
Views: 357
Posted By Corsair Nick
To access 24bit/96000 Hz, you will need to have...

To access 24bit/96000 Hz, you will need to have iCUE installed and the headset has to be in wired mode. In wireless the headset will support up to 24bit/48000 Hz. You can make these changes under...
Forum: CORSAIR ONE 06-09-2020, 12:50 PM
Replies: 8
Views: 1,003
Posted By Corsair Nick
Not sure if the agent discussed this with you but...

Not sure if the agent discussed this with you but we do also have an advanced replacement option available as well. We would ship a replacement system ahead, and then you would send the original...
Forum: CORSAIR ONE 06-08-2020, 05:40 PM
Replies: 8
Views: 1,003
Posted By Corsair Nick
Hi Guys- Based on our recent SF series PSU...

Hi Guys-
Based on our recent SF series PSU announcement, I see some of you are concerned about the SF Series power supplies equipped in the CORSAIR ONE you have purchased. Fortunately, only a small...
Showing results 1 to 25 of 1027

 
Forum Jump

All times are GMT -4. The time now is 12:16 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.