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Search took 0.02 seconds. Search: Posts Made By: Corsair Alan
Forum: CORSAIR ONE 03-01-2018, 05:45 PM
Replies: 30
Views: 7,709
Posted By Corsair Alan
Hi Torkelo, Can you send me your support...

Hi Torkelo,

Can you send me your support ticket number? Let me see whats the status on your ticket.
Forum: CORSAIR ONE 03-01-2018, 03:30 PM
Replies: 20
Views: 5,201
Posted By Corsair Alan
CORSAIR ONE cooling system is monitored and...

CORSAIR ONE cooling system is monitored and maintained by C-Link. Link needs to be running for this system. So it can't be disabled.

Can you give me some information on what your monitor set up...
Forum: CORSAIR ONE 02-28-2018, 06:12 PM
Replies: 19
Views: 4,479
Posted By Corsair Alan
Can't say, as the build is still in our...

Can't say, as the build is still in our developers' hands.
Forum: CORSAIR ONE 02-27-2018, 08:45 PM
Replies: 19
Views: 4,479
Posted By Corsair Alan
We may have a build to release to the public on...

We may have a build to release to the public on March 9th

That is if it passes our QA testing.
Forum: CORSAIR ONE 02-27-2018, 02:39 AM
Replies: 2
Views: 1,072
Posted By Corsair Alan
We can offer to repair your unit by replacing the...

We can offer to repair your unit by replacing the PSU, and trouble shoot your random shut downs. This way you can still retain your files. Can you send me your support ticket #?
Forum: CORSAIR ONE 02-22-2018, 03:41 PM
Replies: 6
Views: 2,069
Posted By Corsair Alan
That is ultimately up to you, some users give the...

That is ultimately up to you, some users give the system as hand me downs to others. Others repurpose it into general work stations. HTPC probably. I'm waiting for people to start reusing the chassis...
Forum: CORSAIR ONE 02-20-2018, 03:29 PM
Replies: 30
Views: 7,709
Posted By Corsair Alan
Glad to hear you've been processed through for a...

Glad to hear you've been processed through for a replacement. Keep us posted on your unit. We'd be happy to assist. :)
Forum: CORSAIR ONE 02-20-2018, 03:28 PM
Replies: 4
Views: 1,257
Posted By Corsair Alan
Hi Jeremy2, Allow me to clarify, you can...

Hi Jeremy2,

Allow me to clarify, you can replace your GPU in these units should you desire. However, we do not cover the replacement card under our warranty in fact it would void your systems...
Forum: CORSAIR ONE 02-13-2018, 08:47 PM
Replies: 40
Views: 5,318
Posted By Corsair Alan
As I mentioned earlier I can't really comment on...

As I mentioned earlier I can't really comment on future/upcoming products.
Use your best judgement ( ͡° ͜ʖ ͡°)
Forum: CORSAIR ONE 02-13-2018, 07:12 PM
Replies: 40
Views: 5,318
Posted By Corsair Alan
I can't really say anything ¯\_(ツ)_/¯

I can't really say anything ¯\_(ツ)_/¯
Forum: CORSAIR ONE 02-13-2018, 07:05 PM
Replies: 20
Views: 5,201
Posted By Corsair Alan
We'll continue looking for a fix for this issue....

We'll continue looking for a fix for this issue. Not all units are affected by this, my test unit can set monitor to sleep.
Forum: CORSAIR ONE 02-13-2018, 05:16 PM
Replies: 5
Views: 2,800
Posted By Corsair Alan
We've hand carried units to shows last year as a...

We've hand carried units to shows last year as a "carry on". They will inspect but we didn't have too much of an issue.
Forum: CORSAIR ONE 02-13-2018, 02:37 PM
Replies: 1
Views: 1,097
Posted By Corsair Alan
Hi SouthseaCaptain Glad to hear your unit...

Hi SouthseaCaptain

Glad to hear your unit is functioning well :)

Do take note that your unit is indeed part of the affected batch for PCI-E cable replacement. If you are uncomfortable with...
Forum: CORSAIR ONE 02-12-2018, 06:07 PM
Replies: 6
Views: 2,016
Posted By Corsair Alan
We're evaluating the best option to not hinder...

We're evaluating the best option to not hinder performance but it is taking awhile for this :/
Forum: CORSAIR ONE 02-02-2018, 03:08 AM
Replies: 1
Views: 947
Posted By Corsair Alan
Thank You liv3mind! Your feedback is much...

Thank You liv3mind! Your feedback is much appreciated! Congratz on your brand new CORSAIR ONE Ti! We hope you enjoy it! Feel free to reach out if you have any questions and we'll be happy to assist...
Forum: CORSAIR ONE 02-01-2018, 07:11 PM
Replies: 2
Views: 2,266
Posted By Corsair Alan
Unfortunate to hear, have you set up a support...

Unfortunate to hear, have you set up a support ticket in our system yet?
Try clearing the CMOS if that resolves any of the issues.
Forum: CORSAIR ONE 01-31-2018, 08:12 PM
Replies: 9
Views: 1,822
Posted By Corsair Alan
I jinxed it, my bad. Please set up a support...

I jinxed it, my bad. Please set up a support ticket and we will work to get you a replacement. PM me your support ticket number
Forum: CORSAIR ONE 01-31-2018, 07:42 PM
Replies: 2
Views: 889
Posted By Corsair Alan
Can you PM your support ticket #. I'll have a...

Can you PM your support ticket #. I'll have a service rep follow up with you.

As for your issue, have you tested your connectivity with ethernet?
Forum: CORSAIR ONE 01-31-2018, 12:13 AM
Replies: 9
Views: 1,822
Posted By Corsair Alan
Congratz on picking up a CORSAIR ONE TI. Ti...

Congratz on picking up a CORSAIR ONE TI. Ti models shouldn't be affected but I can run the lot code for you if there is anything.
In case of any issue we will take care of you. :)
Forum: CORSAIR ONE 01-29-2018, 03:14 PM
Replies: 2
Views: 2,180
Posted By Corsair Alan
For post warranty upgrades, you can drop a...

For post warranty upgrades, you can drop a standard reference sized GPU card in there.
For higher wattage cards like a 1080 ti, you can replace the SF400W in the standard C1 Pro to a retail...
Forum: CORSAIR ONE 01-29-2018, 02:57 PM
Replies: 6
Views: 2,016
Posted By Corsair Alan
We are still currently testing BIOS revisions...

We are still currently testing BIOS revisions with the current ongoing issues.
Once I receive a drop, me or another representative will inform you here.
Thank you for your patience and...
Forum: CORSAIR ONE 01-25-2018, 06:12 PM
Replies: 4
Views: 1,222
Posted By Corsair Alan
It was a limited run SKU we offered on launch. We...

It was a limited run SKU we offered on launch. We find that systems with large SSDs tend not to move in high volumes. Again we are taking in customer feedback for future revisions.
Forum: CORSAIR ONE 01-24-2018, 03:12 PM
Replies: 1
Views: 1,157
Posted By Corsair Alan
Hi Paul1978, We are terribly sorry that you...

Hi Paul1978,

We are terribly sorry that you are experience these issues with your CORSAIR ONE Unit. We would be more than willing to help resolve your unit's problem should you decide to send your...
Forum: CORSAIR ONE 01-24-2018, 02:46 PM
Replies: 1
Views: 886
Posted By Corsair Alan
Hi niwa565, You should have an additional...

Hi niwa565,

You should have an additional SSD caddy in your system. Each CORSAIR ONE should come with 2x SSD caddies. One behind the front panel side of the system and one at the bottom of the...
Forum: CORSAIR ONE 01-23-2018, 05:33 PM
Replies: 7
Views: 2,974
Posted By Corsair Alan
32GB is the max config we offer. LPX DRAM modules...

32GB is the max config we offer. LPX DRAM modules is recommended due to height clearance from the CPU radiator.
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