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Search: Posts Made By: Corsair CJ
Forum: Memory 09-17-2020, 01:11 PM
Replies: 3
Views: 129
Posted By Corsair CJ
Have you tried updating your motherboard BIOS?...

Have you tried updating your motherboard BIOS? For AMD in particular, BIOS updates can help improve memory compatibility/stability.
Forum: Cooling 09-15-2020, 11:37 AM
Replies: 0
Views: 131
Posted By Corsair CJ
iCUE ELITE CAPELLIX CPU Liquid Cooler Installation Video

Hi everyone, we're excited to announce our new iCUE ELITE CPU liquid coolers. Available in H100i, H115i, and H150i variants (240mm, 280mm, and 360mm) and up to three of our ML RGB magnetic levitation...
Forum: Memory 09-14-2020, 11:02 PM
Replies: 2
Views: 145
Posted By Corsair CJ
Hi there, I've answered your questions to the...

Hi there, I've answered your questions to the best of my ability below:
- It will mechanically fit on your ROG board.
- This exact kit isn't listed on your motherboard QVL but a similar kit is and...
Forum: Memory 09-14-2020, 10:55 PM
Replies: 2
Views: 88
Posted By Corsair CJ
It wouldn't hurt to try. As far as specific...

It wouldn't hurt to try. As far as specific parameters to hit 2000MHz, it's ultimately up to what works for your configuration. Mixing kits complicates things, so you could try simply applying XMP...
Forum: Solid State Drives (SSD) 09-14-2020, 10:51 PM
Replies: 80
Views: 108,185
Posted By Corsair CJ
Understandable, I'll have our team double check...

Understandable, I'll have our team double check to ensure that compatibility is clearly stated on Amazon. Thank you for your feedback.
Forum: Solid State Drives (SSD) 09-14-2020, 10:49 PM
Replies: 9
Views: 1,074
Posted By Corsair CJ
Thanks for sharing, I've forwarded this to our...

Thanks for sharing, I've forwarded this to our product team.



Thanks for the additional info, our product team seems to want CDI screenshots to help troubleshoot on their end so feel free to...
Forum: Ambient Lighting 09-14-2020, 10:44 PM
Replies: 2
Views: 106
Posted By Corsair CJ
Thanks for the feedback. Currently you can...

Thanks for the feedback. Currently you can emulate a sleep mode by setting hardware lighting to all black on the LS100 controller in iCUE, however this only kicks in when your PC is locked, in sleep...
Forum: Ambient Lighting 09-14-2020, 10:41 PM
Replies: 3
Views: 130
Posted By Corsair CJ
We do not officially support adapters, so your...

We do not officially support adapters, so your mileage may vary as DevBiker has mentioned.
Forum: Ambient Lighting 09-14-2020, 10:40 PM
Replies: 2
Views: 100
Posted By Corsair CJ
Interesting question. I do not believe we offer...

Interesting question. I do not believe we offer the headset holder as a spare part at this time, but I'll bring this up to our product team to see if we can offer this for users with more than 1...
Forum: Ambient Lighting 09-14-2020, 10:39 PM
Replies: 14
Views: 1,200
Posted By Corsair CJ
I've checked in with our team and they were able...

I've checked in with our team and they were able to reproduce this with 2x LS100 controllers set to video lighting. I do not currently have a timetable to provide as far as when a fix will be...
Forum: Ambient Lighting 09-14-2020, 10:36 PM
Replies: 1
Views: 52
Posted By Corsair CJ
The 3-button controller can do basic lighting...

The 3-button controller can do basic lighting effects and solid colors. If you don't need/want iCUE control, it's perfectly fine as a standalone lighting controller.
Forum: Ambient Lighting 09-14-2020, 10:33 PM
Replies: 1
Views: 69
Posted By Corsair CJ
Thanks for the feedback. We try our best to work...

Thanks for the feedback. We try our best to work with more developers to bring awesome experiences to our users.
Forum: Memory 09-14-2020, 10:30 PM
Replies: 3
Views: 120
Posted By Corsair CJ
It depends on how big your projects are....

It depends on how big your projects are. Generally 16GB could be enough for most users. Does your current system use up close to 16GB? If so, I'd consider the upgrade to 32GB.
Forum: Memory 09-14-2020, 10:25 PM
Replies: 44
Views: 8,546
Posted By Corsair CJ
Our product team is aware of the reports from...

Our product team is aware of the reports from users and should be looking into it, all I can suggest is to continue working with our support channels for a resolution at this time.
Forum: iCUE Software 09-11-2020, 03:52 PM
Replies: 1
Views: 145
Posted By Corsair CJ
It depends on how your fans are hooked up. If you...

It depends on how your fans are hooked up. If you have fans hooked up directly to a motherboard RGB header, you may need to check your motherboard RGB software.

If they're connected to a Lighting...
Forum: Memory 09-11-2020, 03:50 PM
Replies: 2
Views: 162
Posted By Corsair CJ
I suggest updating BIOS to the latest version as...

I suggest updating BIOS to the latest version as that can often help with DRAM compatibility on AMD-based systems.
Forum: iCUE Software 09-11-2020, 03:42 PM
Replies: 8
Views: 2,401
Posted By Corsair CJ
After some digging I see that this is mostly...

After some digging I see that this is mostly focused on ASUS AMD boards in particular (not just X570). There may be something odd going on with the controller driving the USB2.0 header in terms of...
Forum: iCUE Software 09-11-2020, 03:38 PM
Replies: 7
Views: 329
Posted By Corsair CJ
Alrighty. Could you export/share iCUE logs next...

Alrighty. Could you export/share iCUE logs next time this happens? I'll pass that along to our development team.
Forum: iCUE Software 09-11-2020, 03:22 PM
Replies: 2
Views: 98
Posted By Corsair CJ
This is not currently possible and would require...

This is not currently possible and would require an update to how the "sequential" lighting effect works when you set custom colors (I've noticed that it'll do what you're looking for when you have...
Forum: iCUE Software 09-11-2020, 03:18 PM
Replies: 1
Views: 93
Posted By Corsair CJ
Yes, assuming that nothing significantly changes...

Yes, assuming that nothing significantly changes on the Aura-side of things. The plugin for the Aura Sync integration may need to be updated if anything. More details will likely trickle in after...
Forum: Ambient Lighting 09-11-2020, 03:16 PM
Replies: 3
Views: 130
Posted By Corsair CJ
Phanteks light strips are not compatible with the...

Phanteks light strips are not compatible with the controller included with the LS100 starter kit.
Forum: Memory 09-11-2020, 02:32 PM
Replies: 3
Views: 118
Posted By Corsair CJ
Ah okay, in that case it looks like there's...

Ah okay, in that case it looks like there's something up with your kit.

I imagine you're already aware, so I'm mostly posting the following for other folks on the forum that could use this info:
...
Forum: Cases 09-11-2020, 02:22 PM
Replies: 1
Views: 121
Posted By Corsair CJ
Yep! You can move the lighting controller to the...

Yep! You can move the lighting controller to the new case, however you'll need to be careful about placement since the controller included with the 220T doesn't have a protective casing around it.
...
Forum: Cases 09-11-2020, 02:16 PM
Replies: 4
Views: 157
Posted By Corsair CJ
Hey Kodiaq, Please contact our support team...

Hey Kodiaq,

Please contact our support team at https://help.corsair.com
Forum: Memory 09-11-2020, 02:11 PM
Replies: 3
Views: 118
Posted By Corsair CJ
If I recall correctly there were some wrinkles...

If I recall correctly there were some wrinkles specifically with Destiny 2 on Ryzen 3000-series CPUs and X570 motherboards. Have you tried updating your motherboard BIOS? It's worth a shot and should...
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