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Search: Posts Made By: Corsair Calico Jack
Forum: iCUE Software 07-30-2019, 03:42 PM
Replies: 4
Views: 378
Stated by AMD, this isn't specific to iCUE. This...

Stated by AMD, this isn't specific to iCUE. This is a problem related to monitoring software and the 3000/2000 series CPU's. You can try the solution I offered above, which will turn off the...
Forum: iCUE Software 07-30-2019, 01:15 PM
Replies: 4
Views: 378
Go to Services.msc, locate the Corsair Service,...

Go to Services.msc, locate the Corsair Service, right click it and select Properties, change Startup Type to Disabled, and then Select Service Status Stop. That should turn it off and keep it off...
Forum: iCUE Software 07-12-2019, 06:35 PM
Replies: 1
Views: 295
It's because your in a Hardware profile. You...

It's because your in a Hardware profile. You need to use a Software Profile in order to use the Advanced Settings you are attempting to use.
Forum: iCUE Software 07-03-2019, 05:32 PM
Replies: 3
Views: 410
Why do a macro? Reassign the Aim with Knife...

Why do a macro?

Reassign the Aim with Knife button in the game to RCTRL. Then create a Keystroke Remap in iCUE that presses RCTRL and Attack and assign it to the mouse.

Much easier than...
Forum: iCUE Software 07-02-2019, 06:33 PM
Replies: 10
Views: 708
Hi, Same thing. They all use the same CPUID...

Hi,

Same thing. They all use the same CPUID SDK. They can't all grab from the sensors at the same time, so they'll conflict.
Forum: iCUE Software 07-02-2019, 06:32 PM
Replies: 2
Views: 307
^^^As stated above. You have to bind left click...

^^^As stated above. You have to bind left click to something else first.
Forum: iCUE Software 06-21-2019, 05:41 PM
Replies: 2
Views: 415
You should probably contact the manufacturer of...

You should probably contact the manufacturer of the mouse regarding this question.
Forum: iCUE Software 06-11-2019, 03:22 PM
Replies: 1
Views: 429
Are you using them both at the same time? Their...

Are you using them both at the same time? Their wireless may be conflicting with eachother...

I would also suggest doing a clean reinstall:

- Please make sure to install all updates for...
Forum: iCUE Software 06-11-2019, 03:16 PM
Replies: 1
Views: 411
No, there is no indication..... Which is actually...

No, there is no indication..... Which is actually pretty bad huh?

I'll try to forward this to see if they can add in something.
Forum: Keyboards and Mice 06-06-2019, 06:15 PM
Replies: 18
Views: 9,082
Try turning down the polling rate to the mouse. ...

Try turning down the polling rate to the mouse. Go to settings and change the setting for the Polling Rate of the mouse to 250mhz.
Forum: Keyboards and Mice 06-06-2019, 06:11 PM
Replies: 7
Views: 575
I had someone post it to your ticket, so it...

I had someone post it to your ticket, so it should be there now.
Forum: Keyboards and Mice 06-06-2019, 06:10 PM
Replies: 2
Views: 437
Create a ticket and we can help. We don't need...

Create a ticket and we can help. We don't need the warranty card, although having the receipt is certainly helpful.
Forum: Keyboards and Mice 06-06-2019, 06:09 PM
Replies: 10
Views: 1,577
Please go to CONTROL PANEL / HARDWARE AND SOUND /...

Please go to CONTROL PANEL / HARDWARE AND SOUND / POWER OPTIONS and then click on CHANGE PLAN SETTINGS (for your current default power plan). After that click on CHANGE ADVANCED POWER SETTINGS.
...
Forum: Keyboards and Mice 06-06-2019, 06:08 PM
Replies: 9
Views: 741
no, support.corsair.com. the brazil tickets...

no, support.corsair.com.

the brazil tickets go to a Brazil team. We just needed a local team to handle shipping into the region.
Forum: Keyboards and Mice 06-06-2019, 06:06 PM
Replies: 1
Views: 242
This issue was fixed in another thread by...

This issue was fixed in another thread by changing the language in iCUE from English, to Japanese, and then English again.
Forum: Keyboards and Mice 06-06-2019, 06:05 PM
Replies: 2
Views: 343
^^^^ and some other stuff but for most PC's now...

^^^^ and some other stuff but for most PC's now the above is the most relevant
Forum: Keyboards and Mice 06-06-2019, 06:03 PM
Replies: 4
Views: 725
In the future buddies:...

In the future buddies: https://youtu.be/H4cOoVPBrNA

That's what this thing was.
Forum: Keyboards and Mice 06-06-2019, 06:01 PM
Replies: 25
Views: 2,316
Try making a new profile and changing the mapping...

Try making a new profile and changing the mapping on that profile.
Forum: iCUE Software 06-06-2019, 05:54 PM
Replies: 4
Views: 446
They are both compatible with iCUE, but issues...

They are both compatible with iCUE, but issues can occur when mixing kits, which is generally true of all RAM. It isn't a CUE compatibility issue, these two kits just don't work well together.
Forum: iCUE Software 06-06-2019, 05:52 PM
Replies: 8
Views: 891
Does it change if you move it over to another USB...

Does it change if you move it over to another USB while the PC is locked?
Forum: iCUE Software 06-06-2019, 05:44 PM
Replies: 22
Views: 2,013
Hi guys, My understanding is that this is as...

Hi guys,

My understanding is that this is as intended. The ability create layers previously was a bug that was affecting the performance of the mouse.
Forum: iCUE Software 06-06-2019, 05:43 PM
Replies: 6
Views: 796
Because the software is crashing, this probably...

Because the software is crashing, this probably means that Windows is generating an error report. This is an often a great tool for tracing the cause of an issue.

Please perform the following...
Forum: iCUE Software 06-06-2019, 05:39 PM
Replies: 6
Views: 571
The fans are never detected, they have to be set...

The fans are never detected, they have to be set in iCUE to work.

Try doing this: https://support.corsair.com/app/answers/detail/a_id/77/kw/clean

Can we get a screenshot of your lighting setup...
Forum: iCUE Software 06-06-2019, 04:09 PM
Replies: 7
Views: 549
Set Gsync to run in Fullscreen only:...

Set Gsync to run in Fullscreen only: https://www.howtogeek.com/270672/how-to-enable-optimize-and-tweak-nvidia-g-sync/
Forum: iCUE Software 06-05-2019, 04:54 PM
Replies: 9
Views: 843
The fans aren't auto-detected by the system. ...

The fans aren't auto-detected by the system. They need to be set in iCUE in the Lighting Setup settings for your Lighting Node Pro or Commander Pro: https://youtu.be/Bxu3o-DsJ-A?t=51
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