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Forum: Warranty and RMA Questions 04-27-2007, 11:55 AM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, Good morning. I guess getting...

Ramguy,

Good morning.

I guess getting you and Yellowbeard involved got the ball rolling. I received my replacement modules this morning. 4/27/07.

Again, thank you for the assistance.
...
Forum: Warranty and RMA Questions 04-26-2007, 05:04 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, Thanks for taking the time to run...

Ramguy,

Thanks for taking the time to run this trap for me this morning. I know you're a busy man it is appreciated.

I will wait and see if they show up on the 30th - 1st. Will keep you...
Forum: Warranty and RMA Questions 04-26-2007, 12:32 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I just tried giving you a call. I...

Ramguy,

I just tried giving you a call. I will try back in an hour. I'd like to speak to you after your finished with your meeting.

Thanks,

KD
Forum: Warranty and RMA Questions 04-26-2007, 11:17 AM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Angry 3 Ring Circus

Ramguy,

Good morning. I hope you're sitting down. I finally got my package. Huge problem, they didn't send me my 2GB's of 6400C4 in the package. :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:...
Forum: Warranty and RMA Questions 04-19-2007, 05:47 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I finally spoke to Hussain today....

Ramguy,

I finally spoke to Hussain today. After being dodged all week. After being told several different times over the last week and a half that my modules would be overnighted to me on Thur,...
Forum: Warranty and RMA Questions 04-18-2007, 10:14 PM
Replies: 29
Views: 7,316
Posted By KaidynsDad
LMAO, don't hold your breath GS!

LMAO, don't hold your breath GS!
Forum: Warranty and RMA Questions 04-18-2007, 05:04 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I will give you a call in a couple...

Ramguy,

I will give you a call in a couple of minutes. I will make 1 last attempt to call Hussain after 11 emails and 4 phone calls in the last 2 days with no repsonse. This whole matter is...
Forum: Warranty and RMA Questions 04-16-2007, 05:51 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Thumbs down Ramguy, I just spoke to my wife and still no...

Ramguy,

I just spoke to my wife and still no package. That makes 7 times I've been told my package would ship overnight and nothing happened. What do I need too do to file a formal complaint with...
Forum: Warranty and RMA Questions 04-15-2007, 07:14 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Well again another empty promise from Corsair...

Well again another empty promise from Corsair RMA... Next day delivery came and went with no delivery. Maybe they can have it too me before I get back from China in 2 weeks.

Sad.
Forum: Warranty and RMA Questions 04-13-2007, 05:41 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, Just a quick update. It looks as...

Ramguy,

Just a quick update. It looks as though Hussain finally figured out where the reply button was on his email. :p: Out of nowhere this morning comes an email from Mr. K, stating and I quote...
Forum: Warranty and RMA Questions 04-12-2007, 04:02 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, Please ask one of the "customer...

Ramguy,

Please ask one of the "customer service supervisors" too call and lie to me again this afternoon. I'm feeling a bit left out today. I've sent 3 more emails and made 2 more calls all have...
Forum: Warranty and RMA Questions 04-11-2007, 10:25 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Thumbs down Another day, another empty promise from Corsair RMA Department........

Ramguy,

No go on the callback, email, or tracking number. Thanks for trying to help with this cluster, but I guess I'll get my replacements when I get them.
Forum: Warranty and RMA Questions 04-11-2007, 01:37 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I don't know who's cage you rattled...

Ramguy,

I don't know who's cage you rattled this morning, but, it apparently got their attention. I received a call a bit ago and was assured I would receive my tracking number by business end...
Forum: Warranty and RMA Questions 04-11-2007, 09:54 AM
Replies: 39
Views: 7,465
Posted By KaidynsDad
It's good too know somebody still gives a chit...

It's good too know somebody still gives a chit about their company. It's becoming pretty obvious that RMA has one agenda, shoot the chit, pass the buck, and get a receipt. Hit me with an email if you...
Forum: Warranty and RMA Questions 04-10-2007, 09:32 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I am sorry to hear that you can no...

Ramguy,

I am sorry to hear that you can no longer help with these RMA issues. The only person we could get a straight answer from was you and now we can't even get that. The below message is not...
Forum: Warranty and RMA Questions 04-10-2007, 12:51 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I'm wondering if you can make a call...

Ramguy,

I'm wondering if you can make a call and see if you can find out what the status of my RMA. The defective modules arrived @ Corsairs RMA department yesterday morning, signed for by Garcia....
Forum: Warranty and RMA Questions 04-02-2007, 12:19 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I contacted Hussain. I was told that...

Ramguy,

I contacted Hussain. I was told that the RMA system was down at the moment but he assured me he would generate an RMA number ASAP.

Thanks for the help.
Forum: Warranty and RMA Questions 04-01-2007, 03:38 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Angry Ramguy, I just got back into the country,...

Ramguy,

I just got back into the country, this was my first opportunity to test the new modules that Corsair sent out to replace the DOA modules that I sent in to the RMA department. I have a...
Forum: Warranty and RMA Questions 01-25-2007, 12:23 AM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I appreciate the help, thanks. UPS...

Ramguy,

I appreciate the help, thanks. UPS finally updated the tracking info on they're website.

KD
Forum: Warranty and RMA Questions 01-24-2007, 11:14 AM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, I'm bumping as per your request. ...

Ramguy,

I'm bumping as per your request.

Thanks for running with this one!
Forum: Warranty and RMA Questions 01-22-2007, 11:14 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Ramguy, Yes, I verfied that the package was...

Ramguy,

Yes, I verfied that the package was delivered this morning via the USPS Priority Mail. The delivery confirmation shows it delivered @ 10:00am today 1.22.07.

I just wanted to see if they...
Forum: Warranty and RMA Questions 01-22-2007, 03:51 PM
Replies: 39
Views: 7,465
Posted By KaidynsDad
Post RMA # R220223, Case # 56262 Status

Hi Ramguy,

Could you please check the status of my RMA?

RMA #: R220223
Corsair Case #: 56262

Thank You,
KD
Forum: Warranty and RMA Questions 01-16-2007, 10:53 PM
Replies: 2
Views: 2,797
Posted By KaidynsDad
Day # 4 Still NO RMA #

This is not the Corsair I've come to know in the last 5 years!

What's the deal Ramguy? I've emailed rmaservice like 5 times now and still all I'm getting is your RMA is approved yet they have...
Forum: Warranty and RMA Questions 01-16-2007, 09:51 AM
Replies: 2
Views: 2,797
Posted By KaidynsDad
Exclamation Corsair Tech Support Case #56262

Ramguy,

Good morning.

Got a bit of a problem with a set of Corsair TWIN2X2048-6400C4 2GB Kit. Install went bad from the get go, caused random system stability issues that led to a variety of...
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