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Forum: Memory 10-23-2020, 01:53 PM
Replies: 1
Views: 167
Posted By Corsair CJ
You can check the kit for errors by running...

You can check the kit for errors by running Memtest. Please contact our support team at https://help.corsair.com and submit a ticket if you haven't already.
Forum: iCUE Software 10-23-2020, 01:43 PM
Replies: 1
Views: 161
Posted By Corsair CJ
More information about your cooling solution is...

More information about your cooling solution is required. Are you using a CORSAIR cooler? If you have a CORSAIR cooler and weren't using iCUE previously, it would've been using a pump/fan curve...
Forum: iCUE Software 10-23-2020, 01:23 PM
Replies: 37
Views: 19,514
Posted By Corsair CJ
Thanks for sharing these solutions!

Thanks for sharing these solutions!
Forum: Memory 10-19-2020, 03:03 PM
Replies: 0
Views: 159
Posted By Corsair CJ
Idea Overclocking RAM – How To Safely Overclock Memory on Intel or AMD

Hi all, it's about time for a fresh general guide for using XMP/manually overclocking your memory so we've worked with Linus to put this quick video together.
...
Forum: iCUE Software 10-16-2020, 03:09 PM
Replies: 3
Views: 182
Posted By Corsair CJ
Interesting. Thanks for sharing. I have mapped...

Interesting. Thanks for sharing. I have mapped network drives on my home network with similar permissions and haven't run into what you've reported. Please share if you're able to find anything...
Forum: iCUE Software 10-16-2020, 03:04 PM
Replies: 3
Views: 164
Posted By Corsair CJ
I realize this has already been answered, but in...

I realize this has already been answered, but in case anybody else has a similar question, we've done a video on this to cover devices that have hardware lighting, hardware profiles, and memory that...
Forum: Solid State Drives (SSD) 10-16-2020, 12:56 PM
Replies: 251
Views: 69,919
Posted By Corsair CJ
Understood. Please work with our support team at...

Understood. Please work with our support team at https://help.corsair.com
Forum: Solid State Drives (SSD) 10-12-2020, 01:07 PM
Replies: 81
Views: 109,478
Posted By Corsair CJ
For anybody experiencing this still. Could you...

For anybody experiencing this still. Could you post results before and after disabling fast startup within Windows? Please let me know your results in the responses.

To disable fast startup within...
Forum: Solid State Drives (SSD) 10-12-2020, 01:06 PM
Replies: 9
Views: 3,370
Posted By Corsair CJ
For anybody experiencing this still. Could you...

For anybody experiencing this still. Could you post results before and after disabling fast startup within Windows? Please let me know your results in the responses.

To disable fast startup within...
Forum: Solid State Drives (SSD) 10-12-2020, 01:06 PM
Replies: 17
Views: 1,848
Posted By Corsair CJ
For anybody experiencing this still. Could you...

For anybody experiencing this still. Could you post results before and after disabling fast startup within Windows? Please let me know your results in the responses.

To disable fast startup within...
Forum: Solid State Drives (SSD) 10-12-2020, 01:05 PM
Replies: 251
Views: 69,919
Posted By Corsair CJ
For anybody experiencing this still. Could you...

For anybody experiencing this still. Could you post results before and after disabling fast startup within Windows? Please let me know your results in the responses.

To disable fast startup within...
Forum: Memory 10-09-2020, 05:52 PM
Replies: 1
Views: 214
Posted By Corsair CJ
Hi there, our technical support team should've...

Hi there, our technical support team should've reached out to you by now. Sorry to hear about the time crunch you're under. Hopefully things get resolved quickly.
Forum: Memory 10-09-2020, 05:50 PM
Replies: 54
Views: 10,663
Posted By Corsair CJ
Could you PM me your ticket number?

Could you PM me your ticket number?
Forum: Ambient Lighting 10-09-2020, 05:49 PM
Replies: 3
Views: 208
Posted By Corsair CJ
Please contact our customer support team at...

Please contact our customer support team at https://help.corsair.com and they should be able to assist you with your Lighting Node PRO.
Forum: Solid State Drives (SSD) 10-09-2020, 05:46 PM
Replies: 251
Views: 69,919
Posted By Corsair CJ
Our product team is still in the process of...

Our product team is still in the process of reviewing with the supplier of the controller. I'll share updates when I can. Thank you so much everyone for providing info for us to review.
Forum: Memory 10-09-2020, 05:42 PM
Replies: 2
Views: 199
Posted By Corsair CJ
You can try the following: Force update the...

You can try the following:

Force update the firmware of your memory in iCUE.
Double check your lighting setting in iCUE, a lighting effect may need to be applied to that slot.
Move the module to...
Forum: Memory 10-09-2020, 05:41 PM
Replies: 3
Views: 254
Posted By Corsair CJ
You can certainly try. As others have mentioned,...

You can certainly try. As others have mentioned, just be aware that it might not play nice for whatever reason and this is why we recommend running with complete kits that have been validated to run...
Forum: Memory 10-09-2020, 05:39 PM
Replies: 2
Views: 188
Posted By Corsair CJ
Memory firmware updates shouldn't be causing...

Memory firmware updates shouldn't be causing BSODs as the firmware is only for the MCU that controls the LEDs. If you have a previous version of iCUE downloaded to your PC, try to roll back to that....
Forum: System Builds, Modding, Custom Components, and Picture Gallery 10-09-2020, 05:23 PM
Replies: 0
Views: 156
Posted By Corsair CJ
On AMD Zen 3 / Ryzen 5000 Series

Our partners at AMD have pulled back the curtain on the new Zen 3-based Ryzen 5000 series of desktop processors.

We've put together a quick blog post with quick links to products that will be...
Forum: Solid State Drives (SSD) 10-07-2020, 01:11 PM
Replies: 1
Views: 205
Posted By Corsair CJ
Hi there, could you share your benchmark results...

Hi there, could you share your benchmark results with your current PCIe 3.0 system?
Forum: Ambient Lighting 10-07-2020, 12:29 PM
Replies: 4
Views: 293
Posted By Corsair CJ
Interesting, I didn't consider checking the...

Interesting, I didn't consider checking the graphics driver. I'll try to replicate this on my system.

Regarding the black bars, we're working on implementing customizable screen mapping in a...
Forum: Ambient Lighting 10-07-2020, 12:09 PM
Replies: 1
Views: 152
Posted By Corsair CJ
Looking good! Thanks for sharing!

Looking good! Thanks for sharing!
Forum: Solid State Drives (SSD) 10-07-2020, 12:03 PM
Replies: 17
Views: 1,848
Posted By Corsair CJ
Correct, no updates yet. Our product team is...

Correct, no updates yet. Our product team is still investigating. Part of the process involves working with our tech support team to gather further information which takes some time, so please...
Forum: Solid State Drives (SSD) 10-07-2020, 12:01 PM
Replies: 9
Views: 3,370
Posted By Corsair CJ
Unfortunately, I've got no additional updates...

Unfortunately, I've got no additional updates yet. Our team is still investigating.

Thank you for sharing your results.
Forum: Solid State Drives (SSD) 10-07-2020, 11:59 AM
Replies: 251
Views: 69,919
Posted By Corsair CJ
Hi there, our team is still investigating....

Hi there, our team is still investigating. Unfortunately, I have nothing to report just yet.
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