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Forum: Keyboards and Mice 07-18-2019, 06:29 AM
Replies: 11
Views: 909
Posted By subbyte
I had a reply from Tom N while I was on holiday ...

I had a reply from Tom N while I was on holiday "If you send me an email when you get back from holiday I'll be more than happy to schedule a callback for you during UK hours, and we can try getting...
Forum: Keyboards and Mice 07-08-2019, 12:47 PM
Replies: 11
Views: 909
Posted By subbyte
no reply via the ticket system, I even raised a...

no reply via the ticket system, I even raised a new ticket but as yet no reply
Forum: Keyboards and Mice 07-05-2019, 02:15 PM
Replies: 11
Views: 909
Posted By subbyte
I have today received a new replacement Dark Core...

I have today received a new replacement Dark Core RGB SE mouse however it is completely DOA, unresponsive, I have tried calling the US support from the UK but after 20 minutes on hold I gave up as...
Forum: Keyboards and Mice 06-24-2019, 04:00 AM
Replies: 11
Views: 909
Posted By subbyte
I do know how to view the dongle firmware but the...

I do know how to view the dongle firmware but the mouse is V3.35 and it is paired with the dongle. Ticket # 2000450715
Forum: Keyboards and Mice 06-20-2019, 01:18 PM
Replies: 11
Views: 909
Posted By subbyte
Dark Core RGB

On the15/06 I submitted a ticket for my Dark Core RGB mouse and have not heard anything since apart from the auto reply, any help would be apreciated. this is what I submitted along with my Invoice...
Forum: Warranty and RMA Questions 06-15-2019, 05:37 AM
Replies: 3
Views: 9,490
Posted By subbyte
I tried using Skype but it wants to charge me...

I tried using Skype but it wants to charge me US$o.03/min so its not free
Forum: Warranty and RMA Questions 03-26-2013, 04:09 PM
Replies: 6
Views: 1,817
Posted By subbyte
I appreciate your response Ram Guy but my point...

I appreciate your response Ram Guy but my point is that they said they would call me and that has not happened . At the very least I would expected an appology and maybe an explanation why they have...
Forum: Warranty and RMA Questions 03-25-2013, 12:44 PM
Replies: 6
Views: 1,817
Posted By subbyte
I have again replied back to the ticket today and...

I have again replied back to the ticket today and we will see if it gets a response, I very much doubt it tho
Forum: Warranty and RMA Questions 03-24-2013, 03:12 PM
Replies: 6
Views: 1,817
Posted By subbyte
Already responded back on the 20th, but nothing ,...

Already responded back on the 20th, but nothing , nada, no reply at all to my post. I would like to have this resolved sooner rather than later but it seems like its gonna be later if at all.
Forum: Warranty and RMA Questions 03-24-2013, 10:49 AM
Replies: 6
Views: 1,817
Posted By subbyte
Sigh.. Case #5661580

:[pouts: I have contacted support regarding my H80 and I was told to raise an RMA which I duly did. I then asked if it was possible to arrange an advanced RMA, and the reply was yes call a number in...
Forum: Audio 03-19-2013, 09:39 AM
Replies: 3
Views: 3,058
Posted By subbyte
That`s all well and good, but from what I have...

That`s all well and good, but from what I have read here it will only be a question of time before it happens again, unless there has been some improvements made. If this were to happen again that...
Forum: Audio 03-18-2013, 04:44 PM
Replies: 3
Views: 3,058
Posted By subbyte
cracked

I have the same problem both sides have broken and I only purchased them on 20/1/2013 at Amazon.co.uk. The only reason for the purchase was my previous headset although in good order one of the...
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