Hello all !
Today, I've updated my h115i platinum firmware, and from then, I can't see it in iCUE. I also can't see anything about this h115i in my device manager, meanwhile it's shown on USBDeview: https://prnt.sc/p1mk3y.
Also, every 30 seconds, I have the windows disconnect sound that pop, and it's related to my cooler, as I can see it disappear and reappear in USBDeview.
So no, I can't setup RGB, fan control, and even update once more the firmware in iCUE as it's not shown...
A corner is lighted in a blueish color as you can see here: https://prnt.sc/p1qt8b
I've already tried the following things:
Disabling fast boot in bios.
Enable XHCI Hand-off in bios.
Wiring pump on other motherboard usb slots.
Wiring pump on external usb slot using an other micro usb cable.
Do you guys have any idea how to fix this? Is RMA the only solution?
Thanks a lot in advance <3