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Forum: Legacy Corsair Software 01-28-2018, 12:55 PM
Replies: 65
Views: 27,756
Posted By Jong
Crashes here too every time, even after a fulll...

Crashes here too every time, even after a fulll uninstall and reinstall and reboot.

Seriously guys, love your hardware, but your software quality control.........!
Forum: Legacy Corsair Software 12-21-2017, 01:49 PM
Replies: 50
Views: 12,134
Posted By Jong
Must have been a lot of them as I've had a ticket...

Must have been a lot of them as I've had a ticket open for a month and a half and no one followed up at all after the initial "turn it on and off again" 1st level response. No requests for logs, no...
Forum: Legacy Corsair Software 12-21-2017, 01:44 PM
Replies: 50
Views: 12,134
Posted By Jong
Version 2.21.67...

Version 2.21.67 (http://forum.corsair.com/v3/showthread.php?t=173161) has fixed this problem for me. If you were affected it's definitely worth a try. No guarantees of course.
Forum: Legacy Corsair Software 12-21-2017, 01:42 PM
Replies: 29
Views: 9,949
Posted By Jong
Good news is this version has fixed my problem...

Good news is this version has fixed my problem with CUE not switching profiles after Windows displays the switch user screen. http://forum.corsair.com/v3/showthread.php?t=171486 :). Don't know if it...
Forum: Legacy Corsair Software 12-18-2017, 01:41 PM
Replies: 50
Views: 12,134
Posted By Jong
Sadly a reset almost certainly won't fix it. It...

Sadly a reset almost certainly won't fix it. It didn't for me and...
Forum: Legacy Corsair Software 12-08-2017, 07:58 AM
Replies: 2
Views: 1,438
Posted By Jong
Regress to 2.19. I too had serious issues...

Regress to 2.19.

I too had serious issues with 2.20. There are no release notes for 2.20 as far as I know, so we don't even known what improvements, if any, it is supposed to offer. So, nothing...
Forum: Legacy Corsair Software 11-30-2017, 08:28 AM
Replies: 9
Views: 2,209
Posted By Jong
Ditto here: 2.20 did not fix my need to restart...

Ditto here: 2.20 did not fix my need to restart CUE every time the switch user screen engages (e.g. after user timeout, sleep).

It also introduced a bug here where it would occasionally keep...
Forum: Legacy Corsair Software 11-25-2017, 06:37 AM
Replies: 50
Views: 12,134
Posted By Jong
Corsair seem to have gone AWOL. No suggestions,...

Corsair seem to have gone AWOL. No suggestions, no request for more information, no recognition of the issue, nothing. Seriously making me consider throwing this keyboard away and never buying...
Forum: Legacy Corsair Software 11-24-2017, 07:50 AM
Replies: 50
Views: 12,134
Posted By Jong
Sadly, just tested this and the problem remains...

Sadly, just tested this and the problem remains here exactly the same. I uninstalled Geforce Experience and rebooted. Still, after bringing up the switch user screen and logging back in, CUE cannot...
Forum: Legacy Corsair Software 11-23-2017, 06:22 PM
Replies: 50
Views: 12,134
Posted By Jong
If no one else gets there first, I will test this...

If no one else gets there first, I will test this tomorrow.
Forum: Legacy Corsair Software 11-23-2017, 08:19 AM
Replies: 2
Views: 2,746
Posted By Jong
There are several threads already discussing...

There are several threads already discussing this, including this one: http://forum.corsair.com/forums/showthread.php?t=171486
Forum: Legacy Corsair Software 11-22-2017, 04:02 PM
Replies: 3
Views: 1,186
Posted By Jong
Serious show stopping bug with 2.20

So this version seems to have the worst bug yet. Under some circumstances, not quite sure what, maybe pressing two G-keys at the same time or very close, CUE seems to kinda bugout sending one of the...
Forum: Legacy Corsair Software 11-21-2017, 07:56 PM
Replies: 50
Views: 12,134
Posted By Jong
New version of CUE out today - 2.20.72. Tried it...

New version of CUE out today - 2.20.72. Tried it with high hopes, despite no comments on the forum. Sadly, the problem remains exactly as before - lock user, re-enter password, CUE switches from...
Forum: Legacy Corsair Software 11-13-2017, 10:58 AM
Replies: 50
Views: 12,134
Posted By Jong
I also have a ticket open with Corsair for this. ...

I also have a ticket open with Corsair for this.

Last week they started out with the usual troubleshooting - re-install CUE, force update firmware, re-initialise keyboard etc., which is fair...
Forum: Legacy Corsair Software 11-04-2017, 11:05 AM
Replies: 48
Views: 17,717
Posted By Jong
No I was wrong. Seems it can switch from the...

No I was wrong. Seems it can switch from the lighting profile onboard to the default, but it cannot then switch to any other profile, either automatically or manually, until CUE is quit and restarted...
Forum: Legacy Corsair Software 11-03-2017, 01:29 PM
Replies: 48
Views: 17,717
Posted By Jong
My problem may be caused by some corruption of...

My problem may be caused by some corruption of the program/settings during either the Fall Update or the latest CUE update (done from within the program).

It's early days, but an uninstall and...
Forum: Legacy Corsair Software 11-03-2017, 10:02 AM
Replies: 50
Views: 12,134
Posted By Jong
I've just raised the same issue in the sticky for...

I've just raised the same issue in the sticky for the new version, but maybe it's the Windows Fall Update causing it?
Forum: Legacy Corsair Software 11-03-2017, 08:28 AM
Replies: 48
Views: 17,717
Posted By Jong
It seems there are at least 2 threads below...

It seems there are at least 2 threads below talking about pretty much the same issue. Seems like it may be caused more by the Fall Update than the version of CUE.

Hopefully, the Corsair team will...
Forum: Legacy Corsair Software 11-02-2017, 08:09 AM
Replies: 48
Views: 17,717
Posted By Jong
I am using the old K95 RGB keyboard (with 18 "G"...

I am using the old K95 RGB keyboard (with 18 "G" keys).

I don't know if this is a bug introduced by the latest version of CUE or the Fall Update, or some interaction between the two, but...
Forum: Legacy Corsair Software 09-14-2015, 05:47 AM
Replies: 466
Views: 184,606
Posted By Jong
I understand what you want. Something pretty...

I understand what you want. Something pretty similar can be done already, although I realise it's not exactly the same:

For when you leave your PC unattended:

-Set up your PC to start blank...
Forum: Keyboards and Mice 08-29-2015, 12:35 PM
Replies: 4
Views: 1,466
Posted By Jong
Nope. Sadly the BIOS switch does not help :(....

Nope. Sadly the BIOS switch does not help :(. Only unplugging.
Forum: Keyboards and Mice 08-29-2015, 05:32 AM
Replies: 4
Views: 1,466
Posted By Jong
*Bump No one else seeing this? Seems the K95...

*Bump

No one else seeing this? Seems the K95 does not always initialise correctly after a reboot.
Forum: Keyboards and Mice 08-27-2015, 05:43 AM
Replies: 4
Views: 1,466
Posted By Jong
Odd K95 RGB bug

I'm running latest CUE and firmware, but this happened with the last version too.

Occasionally on reboot Windows will not let me login. I have to unplug/re-plug the keyboard to get it to work. It...
Forum: Keyboards and Mice 08-27-2015, 05:32 AM
Replies: 4
Views: 1,494
Posted By Jong
It's a UK layout:...

It's a UK layout: https://drive.google.com/open?id=1HZGLIODXXWSzCzoCuAukZD1KVgnwLpCQFQ

(Sorry, would have embedded image but the button crashes both Safari and Chrome on IOS :roll:)
Forum: Keyboards and Mice 08-27-2015, 05:02 AM
Replies: 346
Views: 525,630
Posted By Jong
Just click on the "hamburger" icon next to your...

Just click on the "hamburger" icon next to your Matrix profile and select "save profile to device memory".
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