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Search: Posts Made By: Greybeard
Forum: iCUE Software 10-07-2020, 08:39 PM
Replies: 11
Views: 656
Posted By Greybeard
iCUE can control your RGB lighting customization,...

iCUE can control your RGB lighting customization, fan curves, macros, and more.

Have you tried to doing a clean install? And when you say it crashes as soon that you run it, does the UI even show...
Forum: iCUE Software 10-07-2020, 08:20 PM
Replies: 15
Views: 919
Posted By Greybeard
You're not wrong, I'm with you, and this is the...

You're not wrong, I'm with you, and this is the reason why we're encouraging you guys to share information with us so that we can report them to appropriate personnel.

The way iCUE communicates...
Forum: iCUE Software 10-07-2020, 08:05 PM
Replies: 15
Views: 919
Posted By Greybeard
Thanks for attaching your logs, appreciate it....

Thanks for attaching your logs, appreciate it. I'll share this data with our software team and see if they can figure out what's causing your fans to flatline.
Forum: iCUE Software 09-29-2020, 03:31 PM
Replies: 2
Views: 178
Posted By Greybeard
Sorry for the trouble, Aisu. noobles is right, we...

Sorry for the trouble, Aisu. noobles is right, we have seen reports similar to yours on a different thread where users are experiencing keybinding issues. This has already been reported and we're...
Forum: iCUE Software 09-29-2020, 03:10 PM
Replies: 130
Views: 18,429
Posted By Greybeard
Apologies for the lack of response on our side in...

Apologies for the lack of response on our side in this thread. Just to keep everyone up to speed, all the feedback that have been reported in this thread have been reported to our software team. As...
Forum: iCUE Software 09-29-2020, 02:18 PM
Replies: 116
Views: 22,776
Posted By Greybeard
This "iCUE lite" version has been one of the most...

This "iCUE lite" version has been one of the most popular suggestions not only from you guys but also internally. I am sure our software team has been exploring this as a possible solution. But...
Forum: iCUE Software 09-23-2020, 04:18 PM
Replies: 116
Views: 22,776
Posted By Greybeard
Correct. In fact, the Ryzen idle/sleep issue and...

Correct. In fact, the Ryzen idle/sleep issue and High CPU usage issue are on top of the list right now. And just for an update, we're currently testing different iCUE versions internally for the...
Forum: iCUE Software 09-23-2020, 03:56 PM
Replies: 14
Views: 1,172
Posted By Greybeard
To those who have reported this issue and provide...

To those who have reported this issue and provide their system specs, we really appreciate it. Those data are critical in finding a solution to address this issue.



Thanks for sharing this....
Forum: iCUE Software 09-16-2020, 05:41 PM
Replies: 1
Views: 145
Posted By Greybeard
Hey Lacyn, Seems odd to have iCUE constantly...

Hey Lacyn,
Seems odd to have iCUE constantly crashing on you. Looks like you've already done your homework trying to find a solution. Sorry to see that none of them got it fixed. I think at this...
Forum: iCUE Software 09-16-2020, 05:07 PM
Replies: 4
Views: 233
Posted By Greybeard
I would recommend that you get a hold of our...

I would recommend that you get a hold of our support team, as they will be able to provide you thorough troubleshooting process to figure out what's causing iCUE not detect your H100i plat cooler.
Forum: iCUE Software 09-16-2020, 04:45 PM
Replies: 2
Views: 213
Posted By Greybeard
Hey robsternasher, Thanks sharing this, this is...

Hey robsternasher, Thanks sharing this, this is great information. Sounds like similar to this thread https://forum.corsair.com/v3/showthread.php?t=189994&page=13

We're currently looking into this...
Forum: iCUE Software 09-16-2020, 04:35 PM
Replies: 203
Views: 32,960
Posted By Greybeard
Thanks for sharing this, skwasniok. That was a...

Thanks for sharing this, skwasniok. That was a great detailed break down from start to finish. I'll take note of this and will share this info internally and see if we can replicate it on our side.
Forum: iCUE Software 09-16-2020, 04:13 PM
Replies: 116
Views: 22,776
Posted By Greybeard
It seems that way.. we had seen reports of this a...

It seems that way.. we had seen reports of this a few years back, then it gets resolved by releasing newer version of iCUE. Then a few months back, we see it again. Thanks to you guys, we've got all...
Forum: iCUE Software 09-16-2020, 04:06 PM
Replies: 116
Views: 22,776
Posted By Greybeard
This is a great feedback, thank you. I am sure...

This is a great feedback, thank you. I am sure our software team is constantly exploring other avenues to expand and enhance iCUE's capabilities. I agree with you on the Asus partnership, definitely...
Forum: iCUE Software 09-16-2020, 03:49 PM
Replies: 116
Views: 22,776
Posted By Greybeard
Thank you for understanding, man. I know many of...

Thank you for understanding, man. I know many of you guys have been around for a while now, and I had seen you guys help out other members of this community, and we really appreciate that. On this...
Forum: iCUE Software 09-08-2020, 11:12 PM
Replies: 116
Views: 22,776
Posted By Greybeard
I know where you're coming from.I'd probably feel...

I know where you're coming from.I'd probably feel the same way if feel like my concerns are just being ignored. In this case, I can personally guarantee you that this is not the case. Our software...
Forum: iCUE Software 09-08-2020, 10:45 PM
Replies: 116
Views: 22,776
Posted By Greybeard
You might have seen it already, but in case you...

You might have seen it already, but in case you haven't, new patch notes posted earlier today https://forum.corsair.com/v3/showthread.php?t=199712
Forum: iCUE Software 09-08-2020, 10:34 PM
Replies: 20
Views: 1,615
Posted By Greybeard
Hey guys, I'd like to apologize if you are...

Hey guys, I'd like to apologize if you are experiencing this particular behavior when running iCUE. Just to put it out there, we've monitoring these reports and well aware of this issue. It's...
Forum: iCUE Software 09-03-2020, 08:38 PM
Replies: 9
Views: 694
Posted By Greybeard
I've seen this pop up a few times already and it...

I've seen this pop up a few times already and it seems that iCUE and Aura sync doesnt play well together, especially now that I think aura sync is no longer getting any updates.

iCUE and Armoury...
Forum: iCUE Software 09-03-2020, 08:16 PM
Replies: 3
Views: 202
Posted By Greybeard
You mean like assigning an order to all devices...

You mean like assigning an order to all devices manually for lighting effect to follow instead of predetermined right? Not a bad idea.. I'll be sure to mention this the team. Appreciate the...
Forum: iCUE Software 09-03-2020, 08:09 PM
Replies: 116
Views: 22,776
Posted By Greybeard
I'm with you on this, and I am sorry for the...

I'm with you on this, and I am sorry for the hassle. Our SW team is working closely with them to get this thing resolved. Like I said, we are well aware of what's happening in the field, we're making...
Forum: iCUE Software 09-01-2020, 10:32 PM
Replies: 116
Views: 22,776
Posted By Greybeard
Hey guys, First off, I would like to apologize to...

Hey guys, First off, I would like to apologize to everyone that are experiencing this particular issue. Please download and install the latest version of iCUE 3.32.80 just to be sure on the latest...
Forum: iCUE Software 09-01-2020, 09:47 PM
Replies: 29
Views: 13,903
Posted By Greybeard
Have you tried repair installation on iCUE in...

Have you tried repair installation on iCUE in Apps under Windows settings and see if the cpu usage goes down?

Also, if you could provide us spec of your system, it would really help troubleshoot...
Forum: iCUE Software 09-01-2020, 09:20 PM
Replies: 1
Views: 154
Posted By Greybeard
Thanks for the feedback, Flamous48 For the...

Thanks for the feedback, Flamous48

For the back and forward button, on the main screen click the Ironclaw then go to Actions, then select advanced settings for your side buttons. Make to check the...
Forum: iCUE Software 09-01-2020, 08:53 PM
Replies: 2
Views: 257
Posted By Greybeard
Hey RockandGrohl , sorry to hear that. Looks like...

Hey RockandGrohl , sorry to hear that. Looks like the LEDs on the RAM are stuck to that orange and pink.

What happens if you customize the LEDs on the RAM on its own? meaning not enabling...
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