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Forum: Keyboards and Mice 01-06-2015, 09:29 PM
Replies: 155
Views: 106,994
Posted By Corsair James
Hi Froggy, I'd recommend asking our CS reps when...

Hi Froggy, I'd recommend asking our CS reps when you call in (or I can have them contact you). They would know more about the refund process than me. You can PM me if you can't get through.
Forum: Keyboards and Mice 01-06-2015, 08:58 PM
Replies: 155
Views: 106,994
Posted By Corsair James
I was able to confirm through the keyboards I got...

I was able to confirm through the keyboards I got back directly from of the users here that a switch here and there would not have the audible click. However, the issue was completely random and we...
Forum: Keyboards and Mice 01-06-2015, 08:56 PM
Replies: 155
Views: 106,994
Posted By Corsair James
There is definitely a lot of demand for any...

There is definitely a lot of demand for any Cherry switch if you read what people prefer in enthusiast communities. However, we're basing all of our information based on Cherry's production numbers...
Forum: Keyboards and Mice 01-05-2015, 11:15 PM
Replies: 155
Views: 106,994
Posted By Corsair James
All of our customers are important to us and I...

All of our customers are important to us and I wouldn't want to leave a bitter taste in your mouth either. I am always available if you want to discuss your grievances or any other dis-satisfaction....
Forum: Keyboards and Mice 01-05-2015, 10:01 PM
Replies: 155
Views: 106,994
Posted By Corsair James
I completely understand your preference for a...

I completely understand your preference for a very specific switch and if we don't have a replacement, there are other options that our customer service can explore with you. This action didn't occur...
Forum: Keyboards and Mice 01-05-2015, 08:30 PM
Replies: 155
Views: 106,994
Posted By Corsair James
Browns are as popular as Reds (with a slight lead...

Browns are as popular as Reds (with a slight lead on Reds) so if you desire feedback, it seems the market thinks Browns are a very safe bet and the better alternative. We rarely ever have a product...
Forum: Keyboards and Mice 01-05-2015, 04:08 PM
Replies: 155
Views: 106,994
Posted By Corsair James
You won't be able to get replacements since we...

You won't be able to get replacements since we won't have any, but our customer service will be able to provide you different options (different switch replacement for example).
Forum: Keyboards and Mice 01-05-2015, 03:43 PM
Replies: 155
Views: 106,994
Posted By Corsair James
Hi all, Im back from vacation (I hope everyone...

Hi all, Im back from vacation (I hope everyone had a good holiday). I wanted to confirm that unfortunately, we are (at least for the foreseeable future) discontinuing Cherry MX Blue RGB keys. We are...
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