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Forum: Solid State Drives (SSD) 09-12-2019, 04:17 PM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
I'm wondering if it's something to do with the...

I'm wondering if it's something to do with the BIOS of that particular ASUS board.
I'm going to scrape through all the specs of everyone in this thread in the next few days and try to find some...
Forum: Solid State Drives (SSD) 09-12-2019, 12:46 PM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
Jordan and Rimc, both of you are on the Crosshair...

Jordan and Rimc, both of you are on the Crosshair VIII Hero, is this correct?
Forum: Power Supplies 09-11-2019, 05:06 PM
Replies: 1
Views: 64
Posted By Corsair Kevin
Hi Millis, I would suggest creating a ticket...

Hi Millis, I would suggest creating a ticket through our support site: www.corsair.com/support.
Forum: Solid State Drives (SSD) 09-11-2019, 01:13 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
That's great to hear! Can you re-run the Crystal...

That's great to hear! Can you re-run the Crystal Disk Mark tests as mentioned in the other thread? Really want to make sure you're getting the most out of your SSD.
Forum: Solid State Drives (SSD) 09-10-2019, 03:53 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
For those not seeing the update in SSD Toolbox....

For those not seeing the update in SSD Toolbox. Can you try the following:

Method 1:
- Open SSD Toolbox
- Run FW update check
- If it doesn't show an available update, leave computer on with...
Forum: Solid State Drives (SSD) 09-10-2019, 11:21 AM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
Rimc, can you please try maxing out the settings...

Rimc, can you please try maxing out the settings on CDM? The first drop down, select 9, and the second, select 32GiB, then share your results. Thanks!
Forum: Solid State Drives (SSD) 09-10-2019, 11:18 AM
Replies: 53
Views: 63,630
Posted By Corsair Kevin
I'm still working with the firmware and SSD teams...

I'm still working with the firmware and SSD teams to see what's going on. I'll keep this thread updated as information comes in. Can everyone please try to update the firmware through SSD toolbox?...
Forum: Solid State Drives (SSD) 09-09-2019, 08:04 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
You should be able to update through SSD toolbox....

You should be able to update through SSD toolbox. Click the "i" button, then "Check for Update."
Forum: Solid State Drives (SSD) 09-09-2019, 08:02 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
Can those not seeing the update open SSD toolbox...

Can those not seeing the update open SSD toolbox and PM a screenshot of the drive info? Thank you!
Forum: Solid State Drives (SSD) 09-09-2019, 06:08 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
Sorry for the issues, everyone... Checking on it...

Sorry for the issues, everyone... Checking on it now.
Forum: Solid State Drives (SSD) 09-04-2019, 12:09 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
Hi Matriq! The update is now live!

Hi Matriq! The update is now live!
Forum: Solid State Drives (SSD) 08-26-2019, 04:18 PM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
Update to 11.2's availability: The firmware is...

Update to 11.2's availability:
The firmware is still undergoing testing, but will be available soon. I'll announce when it does. Thank you for your patience, and I'm sorry for any inconvenience!
Forum: Solid State Drives (SSD) 08-26-2019, 04:17 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
Hi all, testing is yet to be fully completed on...

Hi all, testing is yet to be fully completed on 11.2, but it IS coming soon! Thank you for your patience!
Forum: Solid State Drives (SSD) 08-26-2019, 04:12 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
I'm following up with this. Thanks for letting me...

I'm following up with this. Thanks for letting me know!
Forum: Solid State Drives (SSD) 08-26-2019, 04:05 PM
Replies: 2
Views: 382
Posted By Corsair Kevin
Can we get some context? :) What are you trying...

Can we get some context? :) What are you trying to do?

The package housing itself is not electrically conductive, but the pins are. Also, if the voltage potential differences are large enough,...
Forum: Solid State Drives (SSD) 08-23-2019, 02:56 PM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
Hi Matriq, there's a new firmware for the MP600...

Hi Matriq, there's a new firmware for the MP600 through our SSD toolbox. However, you'll need to update the toolbox to 1.2.5.7 for this to be applied. Can you try this, then run benchmarks again and...
Forum: Solid State Drives (SSD) 08-23-2019, 02:55 PM
Replies: 19
Views: 787
Posted By Corsair Kevin
MP600 Firmware Release Notes

EGFM 11.2 - 2 Sep 19
*Requires SSD Toolbox 1.2.5.7*

Performance Improvements
Improved error handling flow



EGFM 11.1 - 17 Jul 19
Forum: Solid State Drives (SSD) 08-23-2019, 11:26 AM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
Hm, okay. I was wondering if it was Sophos or...

Hm, okay. I was wondering if it was Sophos or something. I've personally had experiences where it would scan outside of the designated window and bog down systems.

Have you (and anyone else in...
Forum: Solid State Drives (SSD) 08-23-2019, 12:19 AM
Replies: 53
Views: 63,630
Posted By Corsair Kevin
As last ditch efforts before RMA, have you all...

As last ditch efforts before RMA, have you all ensured your chipset drivers are updated? This could potentially cause the issues.

Additionally, which slot(s) are you all putting the drive in?...
Forum: Solid State Drives (SSD) 08-22-2019, 11:49 AM
Replies: 57
Views: 13,367
Posted By Corsair Kevin
Out of curiosity, what, if any, antivirus...

Out of curiosity, what, if any, antivirus software are you all using?
Forum: Solid State Drives (SSD) 08-22-2019, 11:41 AM
Replies: 53
Views: 63,630
Posted By Corsair Kevin
At this point, all I can suggest is to start a...

At this point, all I can suggest is to start a ticket with our support team and set up an FA RMA (failure analysis). In situations like this, we try to locate commonalities between system setups to...
Forum: Solid State Drives (SSD) 08-14-2019, 06:52 PM
Replies: 53
Views: 63,630
Posted By Corsair Kevin
Chymerix, while I'm waiting to hear back, can you...

Chymerix, while I'm waiting to hear back, can you go to Settings > AMD Overclocking > "Accept" > DDR and Infinity Fabric Frequency/Timings > Infinity Fabric Frequency and Dividers

Then, rather...
Forum: Solid State Drives (SSD) 08-14-2019, 06:45 PM
Replies: 53
Views: 63,630
Posted By Corsair Kevin
Hi everyone, sorry for the delay. I'm following...

Hi everyone, sorry for the delay. I'm following up right now again with the product manager. As soon as I hear something, I'll shoot the information your way... HOPEFULLY today.
Forum: Memory 08-14-2019, 06:19 PM
Replies: 3
Views: 422
Posted By Corsair Kevin
Are the RAM sticks in the right slots?

Are the RAM sticks in the right slots?
Forum: Memory 08-14-2019, 06:16 PM
Replies: 9
Views: 3,614
Posted By Corsair Kevin
What speeds are you able to run stably? There...

What speeds are you able to run stably?
There are limitations in the board's memory controller, particularly when using a 4-up memory configuration.
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