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Search: Posts Made By: Corsair Mint
Forum: Cooling 11-30-2020, 06:13 PM
Replies: 1
Views: 171
Posted By Corsair Mint
Hey crankypants, you're already doing it, but...

Hey crankypants, you're already doing it, but definitely go through support so they can walk you through how to recover it properly.
Forum: Cooling 11-30-2020, 06:11 PM
Replies: 1
Views: 114
Posted By Corsair Mint
Hey Solarsx, the cooler utilizes the stock...

Hey Solarsx, the cooler utilizes the stock brackets from the motherboard in conjuction with mounting hardware we include to mount and install the cooler. You may need to contact your motherboard...
Forum: Cooling 11-30-2020, 06:08 PM
Replies: 1
Views: 107
Posted By Corsair Mint
Hey there, You may have some other software...

Hey there,

You may have some other software that is conflicting with iCUE, reach out to support so they look further into this issue with you.
https://help.corsair.com/hc/en-us/requests/new
Forum: Cooling 11-30-2020, 06:06 PM
Replies: 1
Views: 126
Posted By Corsair Mint
Hey Kazuku65, there may be third party software...

Hey Kazuku65, there may be third party software that is causing the disruption with iCUE. Reach out to our support team so they can look into this further with you....
Forum: Cooling 11-30-2020, 05:57 PM
Replies: 1
Views: 112
Posted By Corsair Mint
Hey hwellj13, I'd recommend reaching out to...

Hey hwellj13, I'd recommend reaching out to support so they can help look further into why iCUE is losing control of the cooler over time.
https://help.corsair.com/hc/en-us/requests/new
Forum: Cooling 11-30-2020, 05:53 PM
Replies: 1
Views: 130
Posted By Corsair Mint
It may depend on how high up your RAM slots are,...

It may depend on how high up your RAM slots are, since it might bump and you'll have to move the rad to the front of the case.
Forum: Cooling 11-30-2020, 05:46 PM
Replies: 1
Views: 126
Posted By Corsair Mint
When you mention disconnects, do you mean USB and...

When you mention disconnects, do you mean USB and iCUE or do you mean that they lose power? Reach out to Support so they can look into this further with you....
Forum: Gaming Chairs 11-30-2020, 05:38 PM
Replies: 3
Views: 664
Posted By Corsair Mint
I don't think it would hurt to try both? If your...

I don't think it would hurt to try both? If your retailer can resolve it quickly, then you're set. But if not, then Support can help you out.
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-30-2020, 05:35 PM
Replies: 5
Views: 293
Posted By Corsair Mint
Reach out to support with the link I gave you...

Reach out to support with the link I gave you previously to see if they can look deeper with you.
Forum: CORSAIR ONE 11-30-2020, 05:33 PM
Replies: 1
Views: 107
Posted By Corsair Mint
Hey GarryLCorbin, I'd recommend reaching out...

Hey GarryLCorbin,

I'd recommend reaching out to our support team so they can check if there's an issue with your instance of PC Doctor.
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-30-2020, 05:29 PM
Replies: 2
Views: 95
Posted By Corsair Mint
Your fan curve should be reacting to the coolant...

Your fan curve should be reacting to the coolant temperature, which generally rises slower than the CPU temp. So you should be seeing it change a little later. If you're getting improper temps, reach...
Forum: CORSAIR ONE 11-30-2020, 05:26 PM
Replies: 4
Views: 205
Posted By Corsair Mint
Hey everyone, you guys all have good valid...

Hey everyone, you guys all have good valid reasons for upgradeability, I'm happy to forward these to our engineering team as we're always happy to hear from our customer's feedback.
Forum: Cooling 11-20-2020, 06:57 PM
Replies: 7
Views: 370
Posted By Corsair Mint
Hey Nightyk, I'd recommend reaching out to...

Hey Nightyk,

I'd recommend reaching out to support to request for the firmware and they can provide you with instructions as well.
https://help.corsair.com/hc/en-us/requests/new
Forum: Cooling 11-20-2020, 06:55 PM
Replies: 1
Views: 198
Posted By Corsair Mint
Hey O_Bsnacks, That sounds pretty high...

Hey O_Bsnacks,

That sounds pretty high pitched in your video, I'd recommend reaching out to Support so they work with you directly on this.
https://help.corsair.com/hc/en-us/requests/new
Forum: Cooling 11-19-2020, 02:41 PM
Replies: 1
Views: 214
Posted By Corsair Mint
Hey pontageek, do you have any other software...

Hey pontageek, do you have any other software that handles RGB for other components in your system? We've seen that it could conflict in the past. Also, reach out to Support, they can work with you...
Forum: Cooling 11-19-2020, 02:37 PM
Replies: 1
Views: 170
Posted By Corsair Mint
Sorry, Stickler, the cooler is older and...

Sorry, Stickler, the cooler is older and supported up to AM3 but I don't believe it's supported to AM4.
Forum: CORSAIR ONE 11-19-2020, 02:32 PM
Replies: 5
Views: 293
Posted By Corsair Mint
Does it seem like perhaps there was a Windows...

Does it seem like perhaps there was a Windows Update that triggered the security alert again and isn't noticing Webroot?
Forum: CORSAIR ONE 11-19-2020, 02:20 PM
Replies: 2
Views: 264
Posted By Corsair Mint
Hey zguy85, sorry, we don't have any further to...

Hey zguy85, sorry, we don't have any further to release about new Corsair Ones at this time.
Forum: CORSAIR ONE 11-18-2020, 12:59 PM
Replies: 1
Views: 142
Posted By Corsair Mint
It may depend on what you ordered and when they...

It may depend on what you ordered and when they expect to have the item available for shipping. You can inquire with the webstore team to see if there's an updated ETA for when there should be stock.
Forum: CORSAIR ONE 11-16-2020, 05:43 PM
Replies: 3
Views: 193
Posted By Corsair Mint
Hi kookla, Your M.2 should not be reaching...

Hi kookla,

Your M.2 should not be reaching such high temperatures, reach out to our support team so they can help you with this:
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-16-2020, 05:40 PM
Replies: 5
Views: 293
Posted By Corsair Mint
Can you post what you're seeing? You might need...

Can you post what you're seeing? You might need to reach out to support to see if they can help clear if it's a hardware issue.
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-16-2020, 05:39 PM
Replies: 6
Views: 246
Posted By Corsair Mint
iCUE controls your cooling profile via the...

iCUE controls your cooling profile via the Service, so disabling removes control. The cooler would run by defaults which can result in much louder fan speeds.
Forum: Cooling 11-09-2020, 06:21 PM
Replies: 6
Views: 334
Posted By Corsair Mint
Hey there, it should still provide power when you...

Hey there, it should still provide power when you have SATA power going through it. You may need to connect it to USB the first though to enable the fan headers. It won't require USB to continue...
Forum: Cooling 11-09-2020, 06:17 PM
Replies: 1
Views: 165
Posted By Corsair Mint
Hey waccy, can you try swapping the fan...

Hey waccy, can you try swapping the fan connections to see if it's the fan or the RGB port that's an issue? Also, reach out to our support team, they can help walk you through this and figure out...
Forum: Cooling 11-09-2020, 06:15 PM
Replies: 3
Views: 444
Posted By Corsair Mint
Woah, we hate to see that, Enerccio. Please reach...

Woah, we hate to see that, Enerccio. Please reach out to our support team, they can help take care of this with you.
https://help.corsair.com/hc/en-us/requests/new
Showing results 1 to 25 of 1192

 
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