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Search: Posts Made By: Corsair Mordred
Forum: Cases 10-21-2020, 10:34 AM
Replies: 4
Views: 534
Posted By Corsair Mordred
Hi Fastjur, If you could create a ticket on...

Hi Fastjur,

If you could create a ticket on our support portal, and PM me with the ticket ID - I can see about providing you with some extra bracket pieces that might help....
Forum: Warranty and RMA Questions 09-28-2020, 12:49 PM
Replies: 1
Views: 233
Posted By Corsair Mordred
Hey smallburger If you could submit a ticket...

Hey smallburger

If you could submit a ticket here
https://help.corsair.com/hc/en-us

I can have our webstore team look into it for you
Make sure to include the Order ID and the email address...
Forum: CORSAIR ONE 09-24-2020, 04:04 PM
Replies: 4
Views: 456
Posted By Corsair Mordred
Hi Zoltane, Best bet a this stage is to open...

Hi Zoltane,

Best bet a this stage is to open up a support ticket here
https://help.corsair.com/hc/en-us

We can look into some further diagnostics with you, and look into warranty options if...
Forum: CORSAIR ONE 09-24-2020, 04:01 PM
Replies: 7
Views: 624
Posted By Corsair Mordred
Opening up the panel definitely does not void...

Opening up the panel definitely does not void warranty.

Just be careful not to damage anything if you decide to root around -- user inflicted damage is what causes warranty issues.

Hope that...
Forum: Warranty and RMA Questions 09-23-2020, 10:55 AM
Replies: 1
Views: 331
Posted By Corsair Mordred
Hi oscrug! If you need assistance in getting...

Hi oscrug!

If you need assistance in getting a request such as this fast tracked -- feel free to contact us on our support line (choose web store when prompted)

US Toll Free
+1 888-222-4346...
Forum: Warranty and RMA Questions 09-08-2020, 12:11 PM
Replies: 1
Views: 414
Posted By Corsair Mordred
Hi Tywyn, Sorry about the delay -- it seems...

Hi Tywyn,

Sorry about the delay -- it seems the ticket has already been dealt with.

If you had created an account before submitting, then you can log in at https://help.corsair.com/hc/en-us to...
Forum: Warranty and RMA Questions 09-08-2020, 12:08 PM
Replies: 1
Views: 246
Posted By Corsair Mordred
Hi Rhyagelle, Yes this is normal --...

Hi Rhyagelle,

Yes this is normal -- depending on the product we do provide Refurbished (RF) units as replacements.

Regards,
Mordred
Forum: Warranty and RMA Questions 09-08-2020, 10:35 AM
Replies: 1
Views: 361
Posted By Corsair Mordred
Hi PayrPaks You can always reach out to the...

Hi PayrPaks

You can always reach out to the store and have them reprint the receipt.

Regards,
Mordred
Forum: Memory 11-21-2019, 12:47 PM
Replies: 1
Views: 955
Posted By Corsair Mordred
Hi Furofeki, Have you tried creating an...

Hi Furofeki,

Have you tried creating an account using a different browser / computer?
Make sure you're creating the account through https://help.corsair.com/hc/en-us

These errors are generally...
Forum: Souris & Tapis (Mice & Mousepad) 02-15-2019, 02:26 PM
Replies: 1
Views: 966
Posted By Corsair Mordred
Bonjour Désolé d'entendre que vous...

Bonjour

Désolé d'entendre que vous rencontrez des problèmes avec votre souris

Veuillez créer un ticket sur https://support.corsair.com et envoyez-moi un PM avec l'identifiant du ticket et je...
Forum: Memory 12-21-2018, 07:57 AM
Replies: 1
Views: 2,729
Posted By Corsair Mordred
Hi starskillers1 I'd recommend reverting to...

Hi starskillers1

I'd recommend reverting to the older BIOS version in which the memory was detected.

Regards,
Mordred
Forum: Memory 12-21-2018, 07:54 AM
Replies: 2
Views: 1,893
Posted By Corsair Mordred
Hi voodoo486 Please make sure that you only...

Hi voodoo486

Please make sure that you only have one of these control softwares installed at a given time, as they can conflict with each other.
Once you have a single software installed, reseat...
Forum: Memory 12-21-2018, 07:51 AM
Replies: 2
Views: 2,722
Posted By Corsair Mordred
Hi Ironmike, So long as you keep the modules...

Hi Ironmike,

So long as you keep the modules from a single kit within the same channel you *should* be ok.
However as Syberon mentioned; mixing and matching kits/modules can be pot luck as far as...
Forum: Memory 12-21-2018, 07:47 AM
Replies: 2
Views: 3,866
Posted By Corsair Mordred
Hi Mayzz03 Having both RGB Fusion and iCUE...

Hi Mayzz03

Having both RGB Fusion and iCUE running simultaneously can cause issues.
I suggest creating a ticket at https://support.corsair.com and we can provide assistance with some manual...
Forum: Memory 12-21-2018, 07:41 AM
Replies: 2
Views: 1,316
Posted By Corsair Mordred
Hi jassim84 I suggest running each DIMM...

Hi jassim84

I suggest running each DIMM individually to see if it's a single stick causing the issues.

if it is, please create a ticket at https://support.corsair.com and we can look at...
Forum: Memory 12-21-2018, 07:37 AM
Replies: 2
Views: 2,506
Posted By Corsair Mordred
Hi NickRyge, After checking the specs on...

Hi NickRyge,

After checking the specs on those components I'd be inclined to say that the CPU won't allow the 2400MHz rating as it's only rated for 1333/1600

Unless you've specifically matched...
Forum: Memory 12-21-2018, 07:22 AM
Replies: 2
Views: 1,026
Posted By Corsair Mordred
Hi Deplorable, Is the memory running at the...

Hi Deplorable,

Is the memory running at the advertised speeds?
You could always run memtest86 from a bootable USB and see what that has to say.

We'd really need more specific information to...
Forum: Memory 12-21-2018, 07:15 AM
Replies: 8
Views: 3,696
Posted By Corsair Mordred
Hi auskie, This should be fine - make sure...

Hi auskie,

This should be fine - make sure to keep each kit in its own channel to avoid compatibility issues.

The motherboard's manual should have further reference material to help with...
Forum: Memory 11-30-2018, 12:02 PM
Replies: 2
Views: 898
Posted By Corsair Mordred
Hi Corman86 The second motherboard (Gigabyte...

Hi Corman86

The second motherboard (Gigabyte GA-F2A88X-D3HP) would be your best bet.

The first one might work - but only supports 1333MHz so would downclock the RAM if it works at all.

This...
Forum: CORSAIR ONE 09-05-2018, 11:56 AM
Replies: 1
Views: 780
Posted By Corsair Mordred
Hi rolemodel, Small Form Factor PCs of any...

Hi rolemodel,

Small Form Factor PCs of any description are limited almost exclusively by the fact that the entire system is built around the size and orientation of the specific components; rather...
Forum: CORSAIR ONE 09-03-2018, 01:04 PM
Replies: 3
Views: 973
Posted By Corsair Mordred
Hi Kestrel091, I don't see anything too...

Hi Kestrel091,

I don't see anything too worrying with the temperatures shown, especially if the screenshots are taken during a gaming session on Warcraft.

Small Form Factor (SFF) computers will...
Forum: CORSAIR ONE 09-03-2018, 12:57 PM
Replies: 12
Views: 2,383
Posted By Corsair Mordred
Hi DomRambo, Send me a PM with the ticket...

Hi DomRambo,

Send me a PM with the ticket number and I'll get this checked on for you.

Regards,
Mordred
Forum: CORSAIR ONE 09-03-2018, 12:55 PM
Replies: 2
Views: 1,216
Posted By Corsair Mordred
Hi Fasltaf, I'm somewhat concerned by these...

Hi Fasltaf,

I'm somewhat concerned by these test results.
I suggest you create a ticket at http://support.corsair.com where we can provide further support for your specific issue.

Regards,...
Forum: Souris & Tapis (Mice & Mousepad) 08-10-2018, 02:44 PM
Replies: 2
Views: 1,462
Posted By Corsair Mordred
Lorsque vous avez créé un ticket, s'il vous...

Lorsque vous avez créé un ticket, s'il vous plaît, envoyer moi un message privée avec le numéro de ticket
Forum: Souris & Tapis (Mice & Mousepad) 08-10-2018, 02:36 PM
Replies: 2
Views: 1,462
Posted By Corsair Mordred
Bonjour, Je peux vous envoyer un firmware...

Bonjour,

Je peux vous envoyer un firmware pour réinitialiser la souris.
Veuillez créer un ticket sur notre site Web d'assistance à l'adresse support.corsair.com afin que je puisse l'envoyer et...
Showing results 1 to 25 of 25

 
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