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Search: Posts Made By: Corsair Nick
Forum: Keyboards and Mice 05-21-2020, 07:26 PM
Replies: 7
Views: 205
Posted By Corsair Nick
If you haven't done so already, I'd highly...

If you haven't done so already, I'd highly recommend reaching out to support like Corsair Notepad mentioned. We would like to try and bring your unit in, and have a replacement sent out to you.
...
Forum: Audio 05-20-2020, 07:45 PM
Replies: 1
Views: 120
Posted By Corsair Nick
Omni-Directional mics will pick up broader sound,...

Omni-Directional mics will pick up broader sound, but can pick up more ambient sounds, while uni-directional will have a more focused sound with less ambient noise but may not sound as full. With...
Forum: Audio 05-20-2020, 07:36 PM
Replies: 1
Views: 137
Posted By Corsair Nick
The HS70 and all of our wireless headsets do have...

The HS70 and all of our wireless headsets do have multiple channels to hop to automatically. When you're further from the dongle, there could be interference on some of the channels, and will cause...
Forum: Audio 05-20-2020, 07:31 PM
Replies: 2
Views: 150
Posted By Corsair Nick
Have you performed a firmware update on the...

Have you performed a firmware update on the headset when it was connected to the PC? Also, do you get feedback over the part chat even when the mic is not installed on the headset?
Forum: Audio 05-20-2020, 04:16 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
Thanks for understanding. It is a less than...

Thanks for understanding. It is a less than ideal time right now, but we're still working on resolving all these issues.

I tested and confirmed the behavior you mentioned, and forwarded a...
Forum: Keyboards and Mice 05-14-2020, 05:19 PM
Replies: 2
Views: 141
Posted By Corsair Nick
I'm not sure if we have them available yet for a...

I'm not sure if we have them available yet for a spare part, but try reaching out to our support team like Apophis3 suggested, and they can let you know what options we have available.
...
Forum: Audio 05-14-2020, 04:24 PM
Replies: 4
Views: 441
Posted By Corsair Nick
Are the headset and dongle detected in iCUE when...

Are the headset and dongle detected in iCUE when set to USB Mode? If you haven't done so already, try performing a force firmware update. Also, does the headset function when in USB mode;...
Forum: Audio 05-14-2020, 04:01 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
Can you do me a favor an outline more of the...

Can you do me a favor an outline more of the issues you are experiencing beyond the renamed device in iCUE? The additional details helps us with addressing the issues through the various teams.

I...
Forum: Audio 05-12-2020, 07:13 PM
Replies: 1
Views: 219
Posted By Corsair Nick
Hey Kintruff88, I actually put together a thread...

Hey Kintruff88, I actually put together a thread that some members have contributed to with their own EQ's. The link is below:

https://forum.corsair.com/v3/showthread.php?t=173103

I wouldn't...
Forum: Audio 05-12-2020, 06:15 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
I've been working with our development and...

I've been working with our development and support teams regarding the headset not working in wireless for audio, but will work over USB. In Windows under "Bluetooth and other devices settings" with...
Forum: Audio 05-11-2020, 07:48 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
Not sure if you saw my previous post, but those...

Not sure if you saw my previous post, but those of you having issues with audio not working over the wired connection, just verifying that you're setting the Virtuoso (USB) as your default playback...
Forum: Keyboards and Mice 05-07-2020, 04:55 PM
Replies: 47
Views: 9,543
Posted By Corsair Nick
Want to chime in and let you guys know we are...

Want to chime in and let you guys know we are looking into this issue and will have a solution for you. I've taken the feedback and data from your posts and provided it to our development team for...
Forum: Audio 05-07-2020, 04:48 PM
Replies: 1
Views: 128
Posted By Corsair Nick
No difference besides the accent colors. The MSRP...

No difference besides the accent colors. The MSRP of $49.99 in the US is the same for all of them, but a specific color could be on sale depending on the retailer you are looking for.
Forum: Audio 05-07-2020, 04:34 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
Quick update for all of you. We have some fixes...

Quick update for all of you. We have some fixes underway to address the static audio and further improve bass response. I don't have an exact date or release version of iCUE, but it is going...
Forum: Audio 04-24-2020, 04:46 PM
Replies: 2
Views: 152
Posted By Corsair Nick
This is the normal behavior for Windows and how...

This is the normal behavior for Windows and how it handles audio devices. The only way around this would be if the apps you are using provide an option to select different audio playback devices...
Forum: Audio 04-24-2020, 04:40 PM
Replies: 27
Views: 2,083
Posted By Corsair Nick
Can all of you confirm which version of iCUE and...

Can all of you confirm which version of iCUE and Windows you are on? Just to confirm, the primary issue you all are having is that ST100 is not showing in iCUE after performing the firmware update?
Forum: Keyboards and Mice 04-22-2020, 12:33 PM
Replies: 8
Views: 579
Posted By Corsair Nick
If you move the dongle for the Dark Core Pro to...

If you move the dongle for the Dark Core Pro to the USB ports on the front of the case, does the wireless performance improve?
Forum: Audio 04-22-2020, 12:24 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
When the iCUE audio is installed, the channels is...

When the iCUE audio is installed, the channels is locked to 2 channels. I'll report back if this is still supposed to be the behavior with the changes to iCUE to allow for using Windows Sonic for...
Forum: Audio 04-21-2020, 04:56 PM
Replies: 338
Views: 58,028
Posted By Corsair Nick
Not sure if you saw my previous comments, but we...

Not sure if you saw my previous comments, but we are actively working with the community to address these issues.

Can you provide more information regarding the mic issue you're experiencing? The...
Forum: Keyboards and Mice 04-20-2020, 07:35 PM
Replies: 5
K70 RGB Rapidfire Crp disabld
Views: 636
Posted By Corsair Nick
You'll need to submit a support ticket and...

You'll need to submit a support ticket and request the correct firmware from our Technical Support team. You can do so through the link below:

https://support.corsair.com/

If you have already...
Forum: Keyboards and Mice 04-20-2020, 07:13 PM
Replies: 1
Views: 193
Posted By Corsair Nick
Your hardware profiles allow you to take the...

Your hardware profiles allow you to take the keyboard with you, connect to a PC without iCUE running, and still have your Profile with all your remaps and lighting. This is really convenient for...
Forum: Keyboards and Mice 04-20-2020, 07:07 PM
Replies: 2
Views: 263
Posted By Corsair Nick
Sounds like the keyboard is in BIOS Mode. You...

Sounds like the keyboard is in BIOS Mode. You can enter and exit it but holding WinLock and F1 for a few seconds and release it after the keyboard flashes. The LED will stop blinking after BIOS...
Forum: Keyboards and Mice 04-20-2020, 07:03 PM
Replies: 1
Views: 202
Posted By Corsair Nick
What happens if you disable USB Selective Suspend...

What happens if you disable USB Selective Suspend in the Advanced Power Settings? Also, have you tried connecting the dongle to a different port on the back of the motherboard? This sounds like...
Forum: Keyboards and Mice 04-20-2020, 06:50 PM
Replies: 47
Views: 9,543
Posted By Corsair Nick
Does the issue go away when you lower your...

Does the issue go away when you lower your polling rate for Harpoon Wireless? Also, do you have any other Corsair or non-Corsair Wireless devices connected?
Forum: Keyboards and Mice 04-20-2020, 06:43 PM
Replies: 8
Views: 579
Posted By Corsair Nick
Do either of you experiencing issues have other...

Do either of you experiencing issues have other Corsair or Non-Corsair wireless devices connected? Also, if the dongle is connected through a USB hub or Dock, try connecting it to the back of the...
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