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Search: Posts Made By: Corsair Mint
Forum: Cooling 10-23-2020, 12:24 PM
Replies: 1
Views: 82
Posted By Corsair Mint
Hi LuciITA, that should be fine. As long as...

Hi LuciITA, that should be fine. As long as you're separating the type of fans to their own channels, then you can control them properly.
Forum: Cooling 10-23-2020, 12:23 PM
Replies: 1
Views: 94
Posted By Corsair Mint
Hi pablopereyra120, depending on the model you...

Hi pablopereyra120, depending on the model you have, the fan will spin at different speeds if your system's heat requires it. To be sure, I'd recommend reaching out to our Support team and they can...
Forum: Cooling 10-23-2020, 12:19 PM
Replies: 3
Views: 142
Posted By Corsair Mint
Hey Tom899, I agree with LeDoyen, it is really up...

Hey Tom899, I agree with LeDoyen, it is really up to your preference. I'd say, try ours first and if you'd like, you're welcome to try another down the line. Just remember to clean off any existing...
Forum: Cooling 10-22-2020, 07:32 PM
Replies: 1
Views: 114
Posted By Corsair Mint
Hey revlisoft, that's a great question. Here's a...

Hey revlisoft, that's a great question. Here's a snippet from when we introduced it:

"When Limited Software Mode is enabled, iCUE stops real time control of the device and all features that are...
Forum: Cooling 10-22-2020, 07:29 PM
Replies: 1
Views: 109
Posted By Corsair Mint
Hey Parmenedes, thanks for your interest in the...

Hey Parmenedes, thanks for your interest in the fans separately and for the suggestion, I'll pass this along to our Cooling team.
Forum: Cooling 10-22-2020, 07:27 PM
Replies: 1
Views: 109
Posted By Corsair Mint
Hey Docomode, sorry to hear you're having issues...

Hey Docomode, sorry to hear you're having issues with the H150i Elite Capellix. I would recommend reaching out to our Support team so they can dive in further with you to make sure the cooler is...
Forum: CORSAIR ONE 10-22-2020, 07:23 PM
Replies: 4
Views: 875
Posted By Corsair Mint
Hey guys, if you're having WiFi connection issues...

Hey guys, if you're having WiFi connection issues and have already done some driver troubleshooting, try reaching to our Support team and they'd be happy to help with digging further with you. ...
Forum: Cooling 10-19-2020, 01:37 PM
Replies: 1
Views: 118
Posted By Corsair Mint
Hi DilukshanN7, we don't have an H500 model, you...

Hi DilukshanN7, we don't have an H500 model, you may need to check which one you're looking at. For iCUE, if you are connecting an RGB fan, you actually set the type of fan that is connected, it...
Forum: Cooling 10-19-2020, 01:32 PM
Replies: 1
Views: 135
Posted By Corsair Mint
Thanks for the diagram, Lhynre, helps a lot! ...

Thanks for the diagram, Lhynre, helps a lot!
This should work just fine.

The issue with having fans on the radiator not controlled by the cooler is when it reacts to heat. Normally, the cooler...
Forum: Cooling 10-19-2020, 01:26 PM
Replies: 1
Views: 205
Posted By Corsair Mint
Hey Dicehunter, thanks for the suggestion! We...

Hey Dicehunter, thanks for the suggestion! We don't have information about another Commander unit, but I'll pass along your interest for a Pro/Capellix type unit to our team.
Forum: Gaming Chairs 10-19-2020, 12:42 PM
Replies: 75
Views: 22,670
Posted By Corsair Mint
Hi Trampstar, I'm sorry for that type of...

Hi Trampstar, I'm sorry for that type of response. Can you PM me your ticket number and I'll ask for additional eyes in Support?
Forum: CORSAIR ONE 10-19-2020, 12:39 PM
Replies: 2
Views: 201
Posted By Corsair Mint
Hi 1990.kenneth, we absolutely love hearing...

Hi 1990.kenneth, we absolutely love hearing customer feedback and suggestions. While the forums is one avenue for it, we also collect feedback from other places our customers interact with us, such...
Forum: Gaming Chairs 10-12-2020, 04:46 PM
Replies: 75
Views: 22,670
Posted By Corsair Mint
Hey Trampstar, Did you let support know that...

Hey Trampstar,

Did you let support know that the replacement you received has the same issue?
Forum: CORSAIR ONE 10-12-2020, 04:44 PM
Replies: 4
Views: 213
Posted By Corsair Mint
There shouldn't be an issue with cloning and...

There shouldn't be an issue with cloning and replacing the drive. If you've added it, you'll want to change the boot priority in Boot in BIOS. You would want to set option 1 to your new drive after...
Forum: CORSAIR ONE 10-12-2020, 04:31 PM
Replies: 7
Views: 361
Posted By Corsair Mint
How did you change the setting if you had no...

How did you change the setting if you had no video output?
Forum: CORSAIR ONE 10-12-2020, 04:29 PM
Replies: 2
Views: 186
Posted By Corsair Mint
Hi Azureblood2, Unfortunately, we don't have...

Hi Azureblood2,

Unfortunately, we don't have plans at this time for a new BIOS update for new Ryzen processors. But, I'll pass along your interest to the team working on systems.
Forum: Gaming Chairs 10-08-2020, 05:28 PM
Replies: 75
Views: 22,670
Posted By Corsair Mint
Hey tiago.s, sorry to hear it happened again....

Hey tiago.s, sorry to hear it happened again. Reach out to Support again and let them know, it might be related to the 5-spoke you have if the replacement gas cylinder didn't help.
Forum: Cooling 10-05-2020, 07:01 PM
Replies: 4
Views: 497
Posted By Corsair Mint
Glad you were able to get it fixed with the...

Glad you were able to get it fixed with the firmware. With all issues related to firmware, you're also always welcome to reach out to our Support team and they'll be happy to help work with you on...
Forum: Cooling 10-05-2020, 07:00 PM
Replies: 1
Views: 151
Posted By Corsair Mint
Hey nicoworg, do you have the QL connected to an...

Hey nicoworg, do you have the QL connected to an RGB fan hub that goes to an LED channel? You can reach out to our Support team and they can walk you through how to install and set them up....
Forum: Cooling 10-05-2020, 06:57 PM
Replies: 2
Views: 231
Posted By Corsair Mint
Hey h0ray, do you have other RGB software that...

Hey h0ray, do you have other RGB software that might be conflicting and trying to overlay lighting onto it as well? Our Support team has seen similar. You can try reaching out to them to see if they...
Forum: Cooling 10-05-2020, 06:55 PM
Replies: 1
Views: 193
Posted By Corsair Mint
Hey Erbengel007, have you tried reinstalling...

Hey Erbengel007, have you tried reinstalling iCUE? If you have, try reaching out to our Support team so they can help look further into this issue with you.
...
Forum: Cooling 10-05-2020, 06:53 PM
Replies: 1
Views: 171
Posted By Corsair Mint
if you feel the tubes, one side should be...

if you feel the tubes, one side should be slightly warmer than the other. That should be the tube carrying hot fluid from the CPU to the radiator.

In theory, because there's only a small amount of...
Forum: Cooling 10-05-2020, 06:49 PM
Replies: 4
Views: 342
Posted By Corsair Mint
Can you show photos of what you're experiencing?...

Can you show photos of what you're experiencing? Is a fan angled differently?
Forum: Cooling 10-05-2020, 06:45 PM
Replies: 1
Views: 166
Posted By Corsair Mint
It needs the side mounted brackets. Try reaching...

It needs the side mounted brackets. Try reaching out to Support, maybe they might be able to help you out with a set.
https://help.corsair.com/hc/en-us/requests/new
Forum: Gaming Chairs 10-05-2020, 06:40 PM
Replies: 75
Views: 22,670
Posted By Corsair Mint
Glad that Support was able to help you out!

Glad that Support was able to help you out!
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