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Forum: Cooling 01-14-2020, 07:35 PM
Replies: 32
Views: 1,594
Posted By Technobeard
The website is correct and the press release is...

The website is correct and the press release is incorrect. Both new coolers have a 5 year warranty.
Forum: Power Supplies 01-14-2020, 05:10 PM
Replies: 2
Views: 97
Posted By Technobeard
That's normal. That pin usage was removed in ATX...

That's normal. That pin usage was removed in ATX v1.3 - April 2003.

https://en.wikipedia.org/wiki/ATX#ATX12V_1.x
Forum: Warranty and RMA Questions 01-10-2020, 10:22 PM
Replies: 4
Views: 149
Posted By Technobeard
What's your ticket number? Did you create a...

What's your ticket number?

Did you create a support account when creating your ticket, or did you create the ticket without a login?
Forum: Forum Rules and General Discussion 01-08-2020, 06:38 PM
Replies: 1
Views: 158
Posted By Technobeard
I've tested the forum and the password reset...

I've tested the forum and the password reset steps do work. Do you have a pop up blocker enabled?
Forum: Cooling 01-07-2020, 10:16 AM
Replies: 32
Views: 1,594
Posted By Technobeard
The product pages for both products say 5 years....

The product pages for both products say 5 years. I’ve reached out and asked what’s correct.
Forum: Cooling 01-06-2020, 02:39 PM
Replies: 32
Views: 1,594
Posted By Technobeard
https://www.corsair.com/us/en/company/press-releas...

https://www.corsair.com/us/en/company/press-release/incredible-cooling-from-corsair-new-a500-air-cpu-cooler-and-icue-rgb-pro-xt-liquid-cpu-coolers-debut-at-ces-2020
Forum: Warranty and RMA Questions 12-23-2019, 06:31 PM
Replies: 3
Views: 1,220
Posted By Technobeard
Just as a follow-up - you'll be able to log in...

Just as a follow-up - you'll be able to log in now.
Forum: Warranty and RMA Questions 12-20-2019, 07:31 PM
Replies: 3
Views: 1,220
Posted By Technobeard
Hi Noarf, while the login system is undergoing...

Hi Noarf, while the login system is undergoing maintenance you can respond to support via the emails you receive.

They're working to resolve this ASAP. Should be resolved later tonight.
Forum: Power Supplies 12-18-2019, 02:48 PM
Replies: 2
Views: 199
Posted By Technobeard
If by leak you mean getting shocked by the PSU...

If by leak you mean getting shocked by the PSU then I'd suggest contacting our support team so that they can determine the best course of action.
Forum: Power Supplies 12-16-2019, 03:14 PM
Replies: 5
Views: 240
Posted By Technobeard
Did you use the new PSU's cables or other cables?

Did you use the new PSU's cables or other cables?
Forum: Warranty and RMA Questions 12-05-2019, 06:02 PM
Replies: 3
Views: 221
Posted By Technobeard
They'll work with you on the ticket to determine...

They'll work with you on the ticket to determine the appropriate replacement keyboard.
Forum: Warranty and RMA Questions 12-01-2019, 07:48 PM
Replies: 3
Views: 240
Posted By Technobeard
What is your Corsair support ticket number? Have...

What is your Corsair support ticket number? Have you mentioned this in your support ticket so that our support team can better assist you?
Forum: Cooling 11-22-2019, 02:30 AM
Replies: 12
Views: 2,200
Posted By Technobeard
Welcome to the forum. The extra posts have been...

Welcome to the forum. The extra posts have been removed. Please do not spam the forum, thanks.
Forum: Memory 11-19-2019, 04:41 AM
Replies: 1
Views: 205
Posted By Technobeard
The XMP settings are the same as the default SPD...

The XMP settings are the same as the default SPD settings - 1333 MHz 9-9-9-24 @ 1.5V.
...
Forum: iCUE Software 11-03-2019, 07:09 PM
Replies: 2
Views: 508
Posted By Technobeard
The thread has been moved to the correct...

The thread has been moved to the correct sub-forum.
Forum: Keyboards and Mice 10-24-2019, 11:51 PM
Replies: 1
Views: 294
Posted By Technobeard
I’d suggest creating a support ticket so you can...

I’d suggest creating a support ticket so you can get it replaced under the warranty.
Forum: Keyboards and Mice 10-10-2019, 02:39 PM
Replies: 3
Views: 420
Posted By Technobeard
I've cleaned up the thread a bit. Lumps, please...

I've cleaned up the thread a bit. Lumps, please refrain from cursing and please use full sentences so that you can be understood better, thank you.
Forum: Keyboards and Mice 09-12-2019, 03:48 AM
Replies: 2
Views: 275
Posted By Technobeard
What's the part number on the back of your...

What's the part number on the back of your keyboard? If it doesn't match what you ordered, I'd suggest talking to the store.
Forum: Warranty and RMA Questions 09-04-2019, 04:13 PM
Replies: 4
Views: 475
Posted By Technobeard
Hi guys, The issue's been resolved. You'll be...

Hi guys,
The issue's been resolved. You'll be able to log in.
Forum: Warranty and RMA Questions 08-25-2019, 04:31 AM
Replies: 2
Views: 335
Posted By Technobeard
Please create a support account at...

Please create a support account at help.corsair.com and create a support ticket. From there our support team will be able to assist you further.
Forum: Power Supplies 08-23-2019, 05:27 PM
Replies: 2
Views: 599
Posted By Technobeard
https://www.corsair.com/us/en/Categories/Products/...

https://www.corsair.com/us/en/Categories/Products/Power-Supply-Units/ax-series-config/p/CP-9020044-NA

CP-9020044-NA
Forum: Audio 08-23-2019, 05:26 PM
Replies: 5
Views: 1,927
Posted By Technobeard
Find a Serial Number or Lot Code...

Find a Serial Number or Lot Code (https://help.corsair.com/hc/en-us/articles/360025378691-Find-a-Serial-Number-or-Lot-Code)
Forum: Solid State Drives (SSD) 08-06-2019, 05:50 PM
Replies: 17
Views: 2,412
Posted By Technobeard
Update: I bumped into a subject matter expert who...

Update: I bumped into a subject matter expert who said that encryption is drive internal, i.e. between controller and NAND, and that bitlocker / 3rd party encryption would be up to the user of the...
Forum: Solid State Drives (SSD) 08-06-2019, 02:41 PM
Replies: 17
Views: 2,412
Posted By Technobeard
I’d suggest asking our support team through a...

I’d suggest asking our support team through a ticket at https://help.corsair.com .
Forum: Warranty and RMA Questions 08-05-2019, 09:04 PM
Replies: 2
Views: 379
Posted By Technobeard
Hi, that ticket number's from December 2016 (and...

Hi, that ticket number's from December 2016 (and two ticket systems ago). Looking at the old ticket info in the archive, the RMA had been approved back then. Unfortunately, the 2 year warranty has...
Showing results 1 to 25 of 4183

 
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