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Search: Posts Made By: Greybeard
Forum: iCUE Software 07-18-2019, 12:18 PM
Replies: 302
Views: 45,560
Posted By Greybeard
I really thought this issue has been long...

I really thought this issue has been long resolved after weeks of not seeing any reports on the forums and ticket inquiries. I'll talk to CorsairJames about this and we'll revisit the case and see...
Forum: Hydro X Custom Cooling 07-09-2019, 01:51 PM
Replies: 30
Views: 2,014
Posted By Greybeard
Hi Fufuu, Sorry about the delay. Yeah looking...

Hi Fufuu,
Sorry about the delay. Yeah looking at the time you submitted the inquiry with no response for that long is a bit concerning. Let me get one of our reps to assist and get your ticket...
Forum: iCUE Software 06-24-2019, 01:24 PM
Replies: 5
Views: 1,187
Posted By Greybeard
I really doubt it that there will for other...

I really doubt it that there will for other CORSAIR parts other than the RAM, but if that changes in the future, we'll include them in our patch notes
Forum: iCUE Software 04-23-2019, 12:37 PM
Replies: 1
Views: 275
Posted By Greybeard
Since the cooler is working in terms of cooling...

Since the cooler is working in terms of cooling your CPU, it's possible that you have a faulty micro USB cable. If you have a spare one, I'd try it and see if that'd get your cooler detected. You're...
Forum: iCUE Software 04-23-2019, 12:28 PM
Replies: 21
Views: 1,266
Posted By Greybeard
hey overfixer, where do you have the cooler fans...

hey overfixer, where do you have the cooler fans connected? do have them plugged into the cooler? or directly to the MB fan header?

It's interesting that running C Link and iCUE simultaneously...
Forum: iCUE Software 04-12-2019, 05:39 PM
Replies: 302
Views: 45,560
Posted By Greybeard
Hey Whiskey, I apologize if we haven't chimed in...

Hey Whiskey, I apologize if we haven't chimed in on this thread for quite sometime now. When I was going through a few pages back, you're right, we should have provided you guys some kind of update...
Forum: iCUE Software 04-11-2019, 04:24 PM
Replies: 322
Views: 49,028
Posted By Greybeard
Thanks for sharing your workaround JayP, glad to...

Thanks for sharing your workaround JayP, glad to see its working out for you. Were you also having the freezing issue in iCUE prior to your workaround?

For those are still experiencing this...
Forum: iCUE Software 04-09-2019, 07:42 PM
Replies: 322
Views: 49,028
Posted By Greybeard
Hey guys, I apologize for the lack of update from...

Hey guys, I apologize for the lack of update from us with regards to this issue. I don't blame you guys for being frustrated, I totally understand where you're coming from. I went through the thread...
Forum: iCUE Software 02-04-2019, 06:58 PM
Replies: 17
Views: 4,160
Posted By Greybeard
Welcome Galena :) Well its good to hear that...

Welcome Galena :)

Well its good to hear that the cooler is working. In terms for detection in iCUE, did you make sure that the USB connector from the cooler is plugged in to the Motherboard's USB...
Forum: iCUE Software 02-04-2019, 05:53 PM
Replies: 2
Views: 270
Posted By Greybeard
I've had the same mouse for about 6 months now...

I've had the same mouse for about 6 months now and never ran into this issue. That said, could see why it would be an issue to some since the DPI button is a little raised compared to other mice. I...
Forum: iCUE Software 11-29-2018, 03:58 PM
Replies: 14
Views: 4,740
Posted By Greybeard
What if you disable iCUE from the start up menu?...

What if you disable iCUE from the start up menu? does the system boot up the same?

And since you mentioned that it is some what mouse related, try a different USB port for you mouse and see if...
Forum: iCUE Software 11-29-2018, 03:27 PM
Replies: 2
Views: 674
Posted By Greybeard
The 4th step is currently not available for Dark...

The 4th step is currently not available for Dark Core mouse. It will support Minecraft using default setting for now.

We should have included this part on that blog for clarification. I'll get...
Forum: iCUE Software 11-20-2018, 05:34 PM
Replies: 22
Views: 3,116
Posted By Greybeard
That profile button will be locked in HW mode,...

That profile button will be locked in HW mode, but can be remapped in the SW. We originally put this in requirement to lock this button in HW mode because once you have it bind to another action and...
Forum: iCUE Software 11-20-2018, 01:48 PM
Replies: 18
Views: 1,467
Posted By Greybeard
What about your LL fans? are you able to...

What about your LL fans? are you able to configure them now in iCUE? It's just odd to have both Commander Pros exhibits the same issue.
Forum: iCUE Software 11-20-2018, 01:38 PM
Replies: 5
Views: 1,099
Posted By Greybeard
Sorry for the delay. Patch notes for iCUE 3.9.93...

Sorry for the delay. Patch notes for iCUE 3.9.93 here http://forum.corsair.com/v3/showthread.php?t=182666
Forum: iCUE Software 11-15-2018, 01:48 PM
Replies: 8
Views: 1,805
Posted By Greybeard
Calling the software trash might be a stretch,...

Calling the software trash might be a stretch, but I can understand how it can be frustrating when trying to figure something out as simple as changing an LED color.

Try what DevBiker suggested....
Forum: iCUE Software 11-14-2018, 03:20 PM
Replies: 2
Views: 563
Posted By Greybeard
Not a bad idea at all. Thank you for sharing...

Not a bad idea at all. Thank you for sharing this. Like what DevBiker stated, we're always looking for new features in iCUE that would help to improve user experience.
Forum: iCUE Software 11-14-2018, 03:12 PM
Replies: 25
Views: 4,463
Posted By Greybeard
This should've been addressed with a new version...

This should've been addressed with a new version of iCUE. Are you still seeing this issue with your cooler?

And yeah, in no where in James' statement where he blamed the user. I'm just confused...
Forum: iCUE Software 11-14-2018, 02:52 PM
Replies: 32
Views: 3,952
Posted By Greybeard
Just in case you haven't seen this FAQ yet that...

Just in case you haven't seen this FAQ yet that we've put together to clarify some of the confusion regarding the iCUE Pop-Up notification. I hope this answers most of your questions.
...
Forum: Cooling 10-05-2018, 05:26 PM
Replies: 2
Views: 388
Posted By Greybeard
You probably have the fans connected to the MB...

You probably have the fans connected to the MB fan ports. If you have them connected on the Motherboard, try connecting your radiators fans to the cooler's pump, that way you can have control over...
Forum: Cooling 10-05-2018, 04:58 PM
Replies: 9
Views: 608
Posted By Greybeard
How long have you had that cooler? If you have...

How long have you had that cooler? If you have never replaced TIM ever since you have owned it, then its probably the reason why your CPU temp on idle went up.
Forum: iCUE Software 10-05-2018, 04:48 PM
Replies: 7
Views: 861
Posted By Greybeard
Hi, sorry to hear that. Never seen this before,...

Hi, sorry to hear that. Never seen this before, and I couldn't come up with a reason why would a DPI function cause iCUE to crash. Have you tried the mouse on a different system and see if you get...
Forum: iCUE Software 10-05-2018, 01:55 PM
Replies: 1
Views: 257
Posted By Greybeard
Hi, can you please be more specific as to how the...

Hi, can you please be more specific as to how the lighting node pro is laggy? are you referring to the lighting effect? or your system's video output?
Forum: iCUE Software 10-05-2018, 01:46 PM
Replies: 4
Views: 1,686
Posted By Greybeard
I will let him know that you sent him a message.

I will let him know that you sent him a message.
Forum: iCUE Software 10-05-2018, 01:45 PM
Replies: 2
Views: 382
Posted By Greybeard
Yes, you will be able to keep the fan setting for...

Yes, you will be able to keep the fan setting for you cooler as for the headset profile, you lose the lighting that you set and will go back to default rainbow.
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