The Corsair User Forums  

Go Back   The Corsair User Forums > Search Forums

Showing results 1 to 25 of 396
Search took 0.03 seconds.
Search: Posts Made By: Corsair Wootaru
Forum: Warranty and RMA Questions 08-23-2019, 06:46 PM
Replies: 1
Views: 39
Posted By Corsair Wootaru
Hello, I am sorry about that, I've looked...

Hello,

I am sorry about that, I've looked into the ticket to help you out.
Forum: Warranty and RMA Questions 08-23-2019, 06:26 PM
Replies: 2
Views: 57
Posted By Corsair Wootaru
Hello, It will be a brand new unit. As far...

Hello,

It will be a brand new unit. As far as the shipping charge, let me see what I can do looking at the ticket. Can you please let me know the ticket number?
Forum: Warranty and RMA Questions 08-23-2019, 01:14 PM
Replies: 2
Views: 121
Posted By Corsair Wootaru
Hello, Let me see what I can do to get your...

Hello,

Let me see what I can do to get your ticket rolling.
Forum: Warranty and RMA Questions 08-23-2019, 01:13 PM
Replies: 3
Views: 88
Posted By Corsair Wootaru
Hello, Not a problem, I'll see what we can...

Hello,

Not a problem, I'll see what we can do for you.
Forum: Warranty and RMA Questions 08-21-2019, 06:33 PM
Replies: 2
Views: 231
Posted By Corsair Wootaru
Hello, A refund was processed for you, your...

Hello,

A refund was processed for you, your order was cancelled. If you want to buy it locally you can. Sorry for the inconvenience.
Forum: Warranty and RMA Questions 08-21-2019, 11:50 AM
Replies: 1
Views: 71
Posted By Corsair Wootaru
Hello, I've wrote to our logistics team in...

Hello,

I've wrote to our logistics team in regards to what is going on with your package. I will see if they can find out what is going on and push the item out to be delivered. I am sorry for the...
Forum: Warranty and RMA Questions 08-20-2019, 02:39 PM
Replies: 6
Views: 159
Posted By Corsair Wootaru
Hello, I've checked the ticket after...

Hello,

I've checked the ticket after speaking to the rep to help you out on there.
Forum: Warranty and RMA Questions 08-20-2019, 01:24 PM
Replies: 6
Views: 159
Posted By Corsair Wootaru
I'll see if we can get your RMA going, I do...

I'll see if we can get your RMA going, I do apologize that they are making you feel like you're going through a loop, as they are just following the process of an RMA and was asking those requests to...
Forum: Warranty and RMA Questions 08-19-2019, 07:36 PM
Replies: 6
Views: 159
Posted By Corsair Wootaru
Hello, I am very sorry about that, we did...

Hello,

I am very sorry about that, we did recently transfer over to Zendesk, and it is taking longer than usual for us to get to tickets. Do not worry about the warranty as we will honor it since...
Forum: Warranty and RMA Questions 08-19-2019, 07:31 PM
Replies: 2
Views: 136
Posted By Corsair Wootaru
Hello, I'll get the webstore team to look...

Hello,

I'll get the webstore team to look into this to help you out.
Forum: Warranty and RMA Questions 08-19-2019, 07:28 PM
Replies: 2
Views: 72
Posted By Corsair Wootaru
Hello, We will do our best to help you out...

Hello,

We will do our best to help you out on this. As for the turn around time, it is dependent on how soon your defective item would be sent in to us. I believe you can ask the agent to set up...
Forum: Warranty and RMA Questions 08-19-2019, 07:19 PM
Replies: 3
Views: 88
Posted By Corsair Wootaru
Hello, That shouldn't happen I've written a...

Hello,

That shouldn't happen I've written a response on your ticket in regards to instructions.
Forum: Warranty and RMA Questions 08-19-2019, 07:18 PM
Replies: 1
Views: 89
Posted By Corsair Wootaru
Hello, I'm sorry about that I've checked the...

Hello,

I'm sorry about that I've checked the ticket and there was a response on it. Please do keep in mind that we are not available over the weekend.
Forum: Warranty and RMA Questions 08-14-2019, 05:00 PM
Replies: 3
Views: 2,896
Posted By Corsair Wootaru
I can definitely bring this up to the departments...

I can definitely bring this up to the departments that are in charge of these things, but since I mostly answer warranty and RMA ticket questions I am not sure when those products will be readily...
Forum: Keyboards and Mice 08-13-2019, 06:55 PM
Replies: 5
Views: 643
Posted By Corsair Wootaru
Hello, You've had a keyboard for 3 years?...

Hello,

You've had a keyboard for 3 years? Our warranty on keyboards are only 2 years. Do you know who you've contacted in regards to this and asking you to send us the keyboard? If you would like...
Forum: Warranty and RMA Questions 08-13-2019, 11:26 AM
Replies: 1
Views: 113
Posted By Corsair Wootaru
Hello, I am sorry for that let me see if...

Hello,

I am sorry for that let me see if someone can look into this matter for you.
Forum: Warranty and RMA Questions 08-13-2019, 11:19 AM
Replies: 3
Views: 2,896
Posted By Corsair Wootaru
Check to see if this is happening on another...

Check to see if this is happening on another browser, or if there is an extension that might interfere with pages loading. Can you try to see if is happening in incognito mode?
Forum: Warranty and RMA Questions 08-13-2019, 11:17 AM
Replies: 1
Views: 125
Posted By Corsair Wootaru
Do you have your invoice? If not I would see if...

Do you have your invoice? If not I would see if you can ask the PSU part of the forum for help on this.
Forum: Warranty and RMA Questions 08-08-2019, 11:49 AM
Replies: 4
Views: 293
Posted By Corsair Wootaru
You don't have to, just the unit and fans.

You don't have to, just the unit and fans.
Forum: Warranty and RMA Questions 08-07-2019, 12:56 PM
Replies: 3
Views: 209
Posted By Corsair Wootaru
I'm not too sure why it is doing that for you, as...

I'm not too sure why it is doing that for you, as it should be showing your support ticket. I will contact the agent on your ticket to see if they can help you further.
Forum: Warranty and RMA Questions 08-06-2019, 11:44 AM
Replies: 4
Views: 293
Posted By Corsair Wootaru
Hello, I was able to correct the address on...

Hello,

I was able to correct the address on your RMA.
Forum: Warranty and RMA Questions 08-06-2019, 11:40 AM
Replies: 3
Views: 265
Posted By Corsair Wootaru
Hello, I am glad the agents were able to...

Hello,

I am glad the agents were able to find a replacement for you. Do keep in mind that what you see online in terms of availability / in stock on our webstore does not mean that our warehouse...
Forum: Warranty and RMA Questions 08-06-2019, 11:33 AM
Replies: 1
Views: 149
Posted By Corsair Wootaru
Can I get the order number to see what is going...

Can I get the order number to see what is going on? Also what communication restoration in August?
Forum: Warranty and RMA Questions 08-06-2019, 11:30 AM
Replies: 3
Views: 209
Posted By Corsair Wootaru
Hello, It looks like a TS agent has replied...

Hello,

It looks like a TS agent has replied to your ticket and you've replied with the request. Are you still seeing that there is no support ticket?
Forum: Warranty and RMA Questions 07-30-2019, 11:28 AM
Replies: 2
Views: 238
Posted By Corsair Wootaru
Hello, An agent has reached out to your...

Hello,

An agent has reached out to your ticket.
Showing results 1 to 25 of 396

 
Forum Jump

All times are GMT -4. The time now is 09:47 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.