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Forum: Audio 02-11-2020, 07:16 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Update main thread. Corsair released an...

Update main thread.

Corsair released an update to iCUE which allows the use of Microsoft Spatial sound. More info here: https://forum.corsair.com/v3/showthread.php?t=193831
Which also fixed 2...
Forum: Audio 02-10-2020, 01:08 PM
Replies: 181
Views: 29,440
Posted By jpdsc
Answeres below

Answeres below
Forum: Audio 01-24-2020, 12:11 PM
Replies: 181
Views: 29,440
Posted By jpdsc
First post updated. Some issues resolved. Looks...

First post updated. Some issues resolved. Looks like Corsair is looking carefully at the feedback and fixing the issues! Good job!
Forum: Audio 01-19-2020, 12:13 PM
Replies: 181
Views: 29,440
Posted By jpdsc
Looks like the Dongle update: 0.17.149 fixed the...

Looks like the Dongle update: 0.17.149 fixed the issue where if you join a communication client (TS, Discord and Skype) which the HS is off, it will not give any microphone input until you either...
Forum: Audio 01-16-2020, 12:59 PM
Replies: 181
Views: 29,440
Posted By jpdsc
Contact support ;-)

Contact support ;-)
Forum: Audio 01-10-2020, 07:05 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Think it would be best to contact Corsair Support...

Think it would be best to contact Corsair Support for this one.
Forum: Audio 01-07-2020, 04:08 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Have you tried using the test iCUE and Dongle...

Have you tried using the test iCUE and Dongle drivers here > https://forum.corsair.com/v3/showthread.php?t=191706

Perhaps this fixed your issue.
Forum: Audio 01-06-2020, 03:43 PM
Replies: 4
Views: 370
Posted By jpdsc
Try this. 1- Connect headset with USB 2-...

Try this.

1- Connect headset with USB
2- Open iCUE
3- Go to settings
4- Choose headset
5- Look for firmware update, if non, just click update
5- Wait until update finished

It should force...
Forum: Audio 01-06-2020, 01:43 PM
Replies: 12
Views: 7,292
Posted By jpdsc
Does it blink red for more than 1 hour when you...

Does it blink red for more than 1 hour when you connect it to a phone charger (non-quickcharge).
If so, then it would be wise to contact Customer Support.
Forum: Audio 01-06-2020, 01:41 PM
Replies: 181
Views: 29,440
Posted By jpdsc
Top post updated. Hopefully we get some feedback...

Top post updated. Hopefully we get some feedback on the open issues / feedback :-)
Forum: Audio 01-06-2020, 01:33 PM
Replies: 2
Views: 1,787
Posted By jpdsc
I actually asked the questions regarding the...

I actually asked the questions regarding the battery% not being shown. They stated:

"Not all wireless devices are capable of showing % so the battery stages are now universal in iCUE to create a...
Forum: Audio 01-06-2020, 01:32 PM
Replies: 4
Views: 370
Posted By jpdsc
Can you just confirm it is set to 7.1 in iCUE?

Can you just confirm it is set to 7.1 in iCUE?
Forum: Audio 12-31-2019, 03:22 PM
Replies: 181
Views: 29,440
Posted By jpdsc
As of 2 days ago; my headset stopped charging. It...

As of 2 days ago; my headset stopped charging. It doesn't matter how I try to charge it, it keeps stating battery critical...
Submitted RMA, I bought the headset the day it was released so it could...
Forum: Audio 10-31-2019, 02:02 PM
Replies: 181
Views: 29,440
Posted By jpdsc
I have a splitter and am using the original...

I have a splitter and am using the original Corsair USB-C cable.
I will try a different plug to see if that is the issue.

Thanks.
Forum: Audio 10-31-2019, 10:39 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Corsair, one question. I usually charge my...

Corsair, one question.

I usually charge my headset overnight with an USB wall plug.
The next morning, I disconnect the headset and the battery is at Medium.

Is this due to the lights staying...
Forum: Audio 10-22-2019, 01:44 PM
Replies: 181
Views: 29,440
Posted By jpdsc
How do you do that?

How do you do that?
Forum: Audio 10-17-2019, 01:51 PM
Replies: 5
Views: 2,164
Posted By jpdsc
Check forum:...

Check forum: https://forum.corsair.com/v3/showthread.php?t=190672

It is reported already. You will have to wait until a fix comes.
Forum: Audio 10-16-2019, 03:36 PM
Replies: 181
Views: 29,440
Posted By jpdsc
Added one more issue found: - When the headset...

Added one more issue found:
- When the headset is off with a different output chosen and you turn on the headset again; the microphone volume is lowered to 70% instead of staying on 100%. Also, it...
Forum: Audio 10-15-2019, 01:15 PM
Replies: 181
Views: 29,440
Posted By jpdsc
I also have the Corsair Hydro H100i RGB Platinum...

I also have the Corsair Hydro H100i RGB Platinum and no issue here...
Forum: Audio 10-13-2019, 10:36 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Multiple users are also experiencing this. The...

Multiple users are also experiencing this. The standby feature of the headset also causes this.
When I take the headset out of standby (with mic muted) > join teamspeak > unmute mic = microphone...
Forum: Audio 10-13-2019, 09:42 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Good luck then! I am sure Corsair will help on...

Good luck then! I am sure Corsair will help on resolving the issue.
Forum: Audio 10-13-2019, 05:32 AM
Replies: 181
Views: 29,440
Posted By jpdsc
Could be an hardware failure. Perhaps contacting...

Could be an hardware failure. Perhaps contacting Corsair support to get it exchange?
Forum: Audio 10-12-2019, 10:30 AM
Replies: 12
Views: 2,104
Posted By jpdsc
Must be some Windows settings you have wrong or...

Must be some Windows settings you have wrong or you are using a program on the background which is lowering your volume. Such as Skype?
Forum: Audio 10-12-2019, 08:00 AM
Replies: 2
Views: 443
Posted By jpdsc
I would create a ticket for this one. Or, if...

I would create a ticket for this one. Or, if purchased within 14 days (EU) you can go back to the point of purchase and exchange the headset.

However, Corsair probably would like to receive the...
Forum: Audio 10-12-2019, 07:58 AM
Replies: 7
Views: 3,366
Posted By jpdsc
Agree, it is quite muffled. I added this in the...

Agree, it is quite muffled. I added this in the feedback thread also.
We have to wait until Corsair improves the microphone through a FW update or an option to let us change the microphone settings.
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