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Forum: iCUE SLIPSTREAM Open Beta 01-08-2020, 05:43 PM
Replies: 6
Views: 375
Posted By Corsair James
Did you switch the headset to wireless mode while...

Did you switch the headset to wireless mode while the cable was connected?
Forum: iCUE for macOS 01-07-2020, 10:57 PM
Replies: 2
Views: 174
Posted By Corsair James
We don't support DIY devices as macOS machines...

We don't support DIY devices as macOS machines don't support them themselves.
Forum: iCUE Software 01-07-2020, 10:45 PM
Replies: 3
Views: 140
Posted By Corsair James
1.) You cannot use HW profiles when iCUE is...

1.) You cannot use HW profiles when iCUE is running. The moment you click out of iCUE, it will default back to the first SW profile on the list.

2.) Locking the computer disengages iCUE. This is...
Forum: iCUE Software 01-07-2020, 10:41 PM
Replies: 5
Views: 159
Posted By Corsair James
1.) Rainbow Wave is set to end on key release....

1.) Rainbow Wave is set to end on key release. That means as soon as you release the key, it stops. If you want Rainbow Wave to keep playing, hold down F1 key. That is how you have it setup...

2.)...
Forum: iCUE Software 01-07-2020, 08:15 PM
Replies: 65
Views: 5,916
Posted By Corsair James
Not in this version but we are looking into...

Not in this version but we are looking into handling it differently rather than using windows SDK.
Forum: iCUE Software 01-07-2020, 08:15 PM
Replies: 65
Views: 5,916
Posted By Corsair James
I admit this made me laugh.

I admit this made me laugh.
Forum: iCUE SLIPSTREAM Open Beta 01-06-2020, 10:26 PM
Replies: 7
Views: 649
Posted By Corsair James
I replied to your main thread.

I replied to your main thread.
Forum: iCUE SLIPSTREAM Open Beta 01-06-2020, 10:25 PM
Replies: 6
Views: 375
Posted By Corsair James
Plug in your mouse with a USB cable. Then plugin...

Plug in your mouse with a USB cable. Then plugin your USB dongle that was chosen to be used for the multi-device (should only be 1). From settings, select the mouse, click "Initiate" for USB Wireless...
Forum: Motherboard Integration 01-06-2020, 10:06 PM
Replies: 162
Views: 29,169
Posted By Corsair James
This is only going to work for the supported ASUS...

This is only going to work for the supported ASUS Aura-supported motherboards.
Forum: iCUE Software 01-06-2020, 07:29 PM
Replies: 65
Views: 5,916
Posted By Corsair James
iCUE v3.24.52 Patch Notes

Hi everyone,

Here are the official patch notes for iCUE v3.24.52:

iCUE v3.24.52 Patch Notes::



Added support for K95 RGB PLATINUM XT and ICUE H100i/H115i/H150i PRO XT Liquid CPU Coolers
Forum: Motherboard Integration 01-06-2020, 05:04 PM
Replies: 162
Views: 29,169
Posted By Corsair James
ASUS Motherboard Integration *BETA*

Hi everyone,

As you saw from our CES 2020 announcement, we are now in a partnership to allow for their motherboard RGB lighting zones to be integrated in iCUE. This means that Aura Sync compatible...
Forum: iCUE Software 12-18-2019, 07:54 PM
Replies: 56
Views: 3,839
Posted By Corsair James
Hi all, I just wanted to update everyone...

Hi all,

I just wanted to update everyone that we are investigating this - I have no ETA yet but will share any new information when I get it.

Thanks for reporting this and I apologize for the...
Forum: iCUE SLIPSTREAM Open Beta 12-18-2019, 12:39 AM
Replies: 7
Views: 649
Posted By Corsair James
Sorry for the issues you experienced. It isn't...

Sorry for the issues you experienced. It isn't the dongle that bricked. In actuality, you helped us identify an issue that causes the process to not completely pair the devices after the firmware is...
Forum: iCUE Software 12-11-2019, 11:18 PM
Replies: 89
Views: 9,773
Posted By Corsair James
Ryzen CPU(s) will be properly detected in iCUE...

Ryzen CPU(s) will be properly detected in iCUE v3.24 as we needed CPUID to update their SDK.
Forum: iCUE Software 12-11-2019, 11:17 PM
Replies: 89
Views: 9,773
Posted By Corsair James
Please contact our tech support to address this...

Please contact our tech support to address this issue. Its not profiles that are broken - there seems to be an issue with your detection of the device.
Forum: iCUE Software 12-11-2019, 11:16 PM
Replies: 89
Views: 9,773
Posted By Corsair James
Its not once per day. Its once total.

Its not once per day. Its once total.
Forum: iCUE Software 12-10-2019, 10:44 PM
Replies: 89
Views: 9,773
Posted By Corsair James
Just to clarify, the check only occurs ONCE and...

Just to clarify, the check only occurs ONCE and only during initial startup. After that, you won't need to do the check again.

We are investigating how to change this behavior and maintain driver...
Forum: iCUE Software 12-10-2019, 02:33 AM
Replies: 89
Views: 9,773
Posted By Corsair James
The only time an internet connection is required...

The only time an internet connection is required is to validate the digital signature. After this is done, you won't need the internet anymore. We understand there may be situations where our users...
Forum: iCUE Software 12-09-2019, 10:11 PM
Replies: 89
Views: 9,773
Posted By Corsair James
If you click No on the Wizard, it'll never ask...

If you click No on the Wizard, it'll never ask you again.
Forum: iCUE Software 12-09-2019, 10:11 PM
Replies: 89
Views: 9,773
Posted By Corsair James
We weren't able to fix this in time for v3.23 but...

We weren't able to fix this in time for v3.23 but this will be fixed in v3.24. For those affected, ping me in two weeks and Ill let you try the beta.
Forum: iCUE Software 12-09-2019, 08:32 PM
Replies: 89
Views: 9,773
Posted By Corsair James
iCUE v3.23.66 Patch Notes

Hi everyone,

Here are the patch notes for v3.23.66:

iCUE v3.23.66 Patch Notes:


iCUE now supports a HydroX setup wizard if there is a thermistor detected in port 1 on a Commander Pro
Forum: iCUE SLIPSTREAM Open Beta 11-20-2019, 01:53 AM
Replies: 0
Views: 2,296
Posted By Corsair James
Slipstream Multi-Device Beta

Hi everyone,

I am happy to announce that we are officially ready to start open beta testing on our multi-device Slipstream support. This is an open beta so we can gather feedback from all of our...
Forum: iCUE Software 11-14-2019, 11:47 PM
Replies: 80
Views: 10,114
Posted By Corsair James
iCUE v3.22.74 Patch Notes

Hi everyone,

Here are the patch notes for v3.22.74:

iCUE v3.22.74 Patch Notes:


iCUE now supports QL RGB Series Fans, our newest edition to our family of RGB fans...
Forum: iCUE Software 10-29-2019, 06:33 AM
Replies: 8
Views: 1,153
Posted By Corsair James
I checked with our devs and analyzed your log. It...

I checked with our devs and analyzed your log. It looks like the problem is related to you enabling driver verifier custom settings for developers in Windows 10. Why did you do this?
Forum: iCUE Software 10-21-2019, 08:06 PM
Replies: 58
Views: 10,699
Posted By Corsair James
PM me and send me your iCUE logs - let me...

PM me and send me your iCUE logs - let me investigate to see what issue is causing the error. This applies to anyone else who has this issue.
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