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-   -   K70 LED Light issue (https://forum.corsair.com/forums/showthread.php?t=119701)

Dims 06-21-2013 06:32 AM

K70 LED Light issue
 
At random the following keys will have a dim light to them F1,F2,F3,F4 and Scroll-Lock. If i press the button to disable all lights it will take care of the issue for a short while. I just received this keyboard Wednesday.

Anyone else notice this on K70 Silver (blue LED's) version.

RAM GUY 06-21-2013 01:38 PM

Dim, can you post a picture or video of the issue?

Dims 06-21-2013 07:15 PM

3 Attachment(s)
F1 F2 F3 F4 Scroll Lock keys would have a dim light, if i press the button to switch between all lights and just the ones i have set to light up, it will get rid of dim light on F1-F4 and Scroll Lock for like 2mins.
I tried setting bios switch on keyboard to different setting, but so far no luck fixing this issue.

Mobo: EVGA X58 SLi (keyboard plugged into rear USB ports)
OS: Vista 64bit SP2

*update* add pictures (my ufo camera :p: )

I did try setting which keys i want to light (again) and notice its causing F1-F4 to have a dim light when i select 1,2,3,4 and WASD keys. If i select to light up arrow keys it seems to cause Scroll-Lock to light up. Sometimes i can get rid of the dim light on F1-F4 and Scroll-Lock by pressing the program button to switch between each mode other times i can't.

Dims 06-21-2013 10:10 PM

My K70 no longer works :[pouts: . I shutdown my computer all the way and move the polling switch and now this keyboard is dead. if i boot the computer twice it will say no keyboard detected. Tested different USB ports no luck.

I had to switch back to my old PS/2 keyboard to make this post.
If Corsair will do a cross shipping RMA (without me having to pay) i will RMA it with them, if not this product going back to Amazon for the exchange.

RAM GUY 06-24-2013 03:13 PM

Dims, put in a RMA request and let me know your case number. I'll take care of the exchange for you as we'd like to get the unit back ASAP.

Dims 06-24-2013 07:52 PM

I would request a RMA but the keyboard is already on it's way back to Amazon for refund. The pre-paid shipping label was hard to pass up. I should have a new K70 here by Wednesday.

RAM GUY 06-25-2013 05:09 PM

I would have really wanted that keyboard back but that's alright. Hopefully your new keyboard won't have any problems.

Oddwunn 08-01-2013 06:18 PM

I have K70 that is about a month old or older (bought it the first day it was released on Newegg). I leave my computer on 24/7 and all was well UNTIL I went on vacation. I shut down for vacation, and when I powered back up, I have found 5 keys that are no longer backlit - both "shift" keys, "M", "O", and "1". In the programmable mode, the left "shift", the "1" and "M" will light VERY dimly, while the "O" and right "shift" are completely dead. In the "full keyboard lit" mode all 5 keys look to be completely off, though I can't be sure, as the light spills over from other lit keys.

Ram guy, you want mine back?

Oddwunn 08-05-2013 08:30 AM

Ram guy, I now have an RMA number, but I plan on waiting until August 12 (the date the replacements are expected to arrive) so that I can set up an expedited exchange. Please let me know if you want to see this keyboard, and if so, how to make sure that you do.

RAM GUY 08-05-2013 06:43 PM

Oddwunn, can I get your RMA number? I'll set it up for return to me.

Oddwunn 08-06-2013 06:02 PM

Hi Ram Guy,

My ticket number is 6074920.

Thank you.

RAM GUY 08-07-2013 02:57 PM

Your RMA has been approved Oddwunn. I won't need your keyboard anymore as they are looking into the LED issues already. You can proceed to call in for an Express RMA anytime.

Oddwunn 08-07-2013 05:24 PM

Thanks again for your help, Ram Guy.

areamike 08-20-2013 10:35 AM

So is this a common issue? I just purchased a K70 from newegg about 2-3 weeks ago and now the F8 and PrtScn keys have no more backlighting.

RAM GUY 08-22-2013 02:42 PM

It is not Areamike. Put in a RMA request and I'll take care of it for you if you provide me the number.


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