The Corsair User Forums

The Corsair User Forums (https://forum.corsair.com/forums/index.php)
-   Keyboards and Mice (https://forum.corsair.com/forums/forumdisplay.php?f=214)
-   -   K95 Platinum embarrassing quality (https://forum.corsair.com/forums/showthread.php?t=187357)

alientek 05-09-2019 01:17 PM

K95 Platinum embarrassing quality
 
So just after a few weeks of owning this premium keyboard the space button started to pop off, i noticed hairline cracks and fixed it with some slight glue and thought it was over.

Now after a few months every single one of the keys have this hairline crack in it, although they are not falling off yet.

https://i.imgur.com/tQ5HNsh.jpg

My previous keyboard was Logitech G510 which i had for 7 years and no issues!

This is disgusting for a flagship keyboard product, i have contacted customer support and they wanted me to send the keyboard in. Since i need a keyboard to use my PC i declined. :!:

I am extremely unhappy with this product and would advise everyone to stay far away from this. :mad:

Corsair Mint 05-09-2019 04:35 PM

Hi alientek, can you PM me your ticket number so we can get a fresh set of eyes on it?

alientek 05-09-2019 06:04 PM

Quote:

Originally Posted by Corsair Mint (Post 1004081)
Hi alientek, can you PM me your ticket number so we can get a fresh set of eyes on it?

Private message sent

alientek 05-21-2019 09:31 AM

K95 Platinum embarrassing quality PART 2
 
6 Attachment(s)
So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair:

Embarrassing.

Im gonna keep posting until this is resolved in manufacturing.

Corsair Calico Jack 05-21-2019 06:36 PM

Quote:

Originally Posted by alientek (Post 1005239)
So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair:

Embarrassing.

Im gonna keep posting until this is resolved in manufacturing.

Have you left a post on your ticket regarding this?

alientek 05-22-2019 05:34 AM

Quote:

Originally Posted by Corsair Calico Jack (Post 1005294)
Have you left a post on your ticket regarding this?

Sure have, on the phone the guy told me that they would send a new one. And since they couldn't get it right the first 2 times i declined.

I suggested they send me just a new set of keycaps, they guy said that was not possible. So i requested a refund, whoever designed the mold for these caps need to be fired.


All times are GMT -4. The time now is 03:56 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.