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-   Gaming Chairs (https://forum.corsair.com/forums/forumdisplay.php?f=279)
-   -   chair bearings (https://forum.corsair.com/forums/showthread.php?t=183348)

Nico5641 12-10-2018 11:37 AM

chair bearings
 
bad wheels that dont function as they should….
loosing the bearings all over the floor and is only 3 month old
how do i get someone to talk about it
european tel nr dosnt work still asking me for a code???

Corsair Mint 12-10-2018 03:41 PM

Hi Nico5641, sorry for the issue with the wheels. Put in a ticket with support and they'll help you out.

http://support.corsair.com

Ingvarr100th 12-13-2018 01:49 PM

I have problems with wheels too. Bearings are loosing its balls!

Corsair Mint 12-14-2018 01:33 PM

Quote:

Originally Posted by Ingvarr100th (Post 985212)
I have problems with wheels too. Bearings are loosing its balls!

Sorry about that, Ingvarr100th, they really shouldn't be coming loose like that. Put in a ticket with support, they'll help you out no problem.

http://support.corsair.com

Dicehunter 12-20-2018 08:56 AM

Same here, Noticed today that around 12 bearings have come out of the wheel hinge part, That is some seriously sub par quality considering the price of these chairs.

Also you may want to update your support system, Under "Select Product Family" there is no choice for chair.

I know at Corsair you guys love profit above all else as that's a companys main goal, Hence why these extremely cheap Chinese made bearings are all over my floor, But come on, You charge a lot for a chair that comes from the same factory as ALL the other gaming chairs on the market, Least you guys could do is pony up a tiny bit and make sure bearings don't fall out after 3 weeks of use, I looked around and found the exact same type of wheels that you use on the T1 and T2 chairs, They cost $15 on Amazon and all who purchased these wheels have reported the exact same thing that's happening here, Ball bearings falling out after a short amount of time.

For the price you charge for these chairs you should have had redesigned wheels so this problem doesn't happen.

https://i.imgur.com/GKfQ6Lp.jpg

ccurri18 12-24-2018 08:44 AM

I am having the same issue.

I have raised a support ticket with Corsair.

I am hopeful the level of customer service is good as having looked over the forums, the communication is good.

Tailthorn 12-25-2018 07:52 PM

Hello guys, i bought a t1 chair a few month ago here in belgium and i'm starting to have the same problem with the bearings.

How do i contact the support ? When i try making a ticket, it ask me the series product and the chair are not in there.

Ty for the reply.

Technobeard 12-25-2018 10:29 PM

Select
Product Family: HID (Keyboard / Mouse)
Product Series: Gaming Furniture

Tailthorn 12-26-2018 11:25 AM

Quote:

Originally Posted by Technobeard (Post 986954)
Select
Product Family: HID (Keyboard / Mouse)
Product Series: Gaming Furniture

Thanks a lot ;)

I've done a ticket.


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