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Gypsy.Lady 03-30-2018 05:16 PM

Does anyone know where I can acquire a battery replacement for my VoyagerAir?
For some reason, I can not log into Corsair Customer Support or Technical Support. I have tried IE and Chrome and ensured that I have cookies enabled...but I keep getting an error.

Regardless, I need to acquire a replacement for the battery in the VoyagerAir. It is a Southtop Lithium Polymer Battery PL867578 3.7V 6200mAh 22.94Wh MH29329. I have tried Google searches but nothing comes up.

Does anyone know where I can purchase one? Does Corsair have replacement parts for sale?

jadinolf 04-13-2018 11:43 AM

Anything here?

Josh_Fraser17 12-28-2018 06:27 AM

Did you manage to find anything?!
My battery has ballooned as well :(

Rockon 04-14-2019 07:38 PM

Same - anyone know where to get this or an alternate. Thx

silviu 04-27-2019 02:27 PM

battery ballooned after 4 years from purchase
I have the same problem (battery ballooned after 4 years from purchase), please advise what battery I need and from what source I can purchase it.
Thank you.

Rockon 07-15-2019 03:25 PM

Did anyone ever find an option for this battery replacement?


Corsair Kevin 07-17-2019 02:56 PM

I'll try to get some information on this and share it here. Sorry for the delay, everyone.

Corsair Kevin 07-30-2019 04:12 PM

Since the unit isn't necessarily user replaceable, I would strongly advise having a professional open the unit and change the battery out. According to one of our Tech Support guys, Jamey, it's very similar to changing out an iPhone battery.

I've been unsuccessful in finding an exact replacement.

Since the product is end-of-life, I would just suggest finding a battery that has the same output specs and dimensions that will fit within the housing. The dimensions need to allow for some level of expansion as the battery ages, which is just an attribute of LiPo batteries in general.

Here are the most important things to look for:
- Polarity of wires on the plug (make sure there are three wires also)
- Dimensions
- Voltage (3.7V)

Capacity will only dictate the amount of time between charges, so anything around the original 6200mAh will suffice.

Again, I can't stress enough to have a professional perform the replacement.

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