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-   -   Plugging USB messes up ICUE (

TheSaltyPotato 04-23-2019 01:11 AM

Plugging USB messes up ICUE

so i've recently built a new PC, and am using the H100i Platinum Cooler.
I have a big issue that when i plug in any usb device in one of the 2 front case slots (Ps4 controller, phone etc..) the ICUE software starts glitching out, sounding the windows usb sound and rebooting the RGB color wave every 30 seconds.
i can only fix it by restarting the software.
please help cause i've tried everything, plugged and unplugged the ports from the motherboard, rewired everything, disable the USB power option, EVERYTHING

Corsair Calico Jack 04-23-2019 04:58 PM

This is a known issue that we should have a fix for soon. For now, it's the least annoying to just unplug the USB cable until the next update. The cooler will run without the USB connected, so their shouldn't be any use issues.

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