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-   Keyboards and Mice (https://forum.corsair.com/forums/forumdisplay.php?f=214)
-   -   m65 pro RGB scroll wheel problem (https://forum.corsair.com/forums/showthread.php?t=165953)

aidas123 02-23-2017 08:30 AM

m65 pro RGB scroll wheel problem
 
I have been using this mouse for abouts 5 months now. Couple days back the scroll wheel stopped working. First I thought it was a hardware problem, but with some tweaking in CUE I found that when I force update the mice firmware, or restart the computer, I can scroll ONCE and then it stops working. It seems a really weird issue if it is a hardware problem, thats why I think its the software? Any ideas?

Toasted 02-24-2017 06:43 AM

Can you try the mouse on another computer with and without CUE installed? Does the scroll wheel work fine?

aidas123 02-25-2017 03:49 PM

Quote:

Originally Posted by Toasted (Post 892557)
Can you try the mouse on another computer with and without CUE installed? Does the scroll wheel work fine?

It does not.

Toasted 02-26-2017 06:43 AM

Put in a support ticket with Corsair and see what they suggest.
https://corsair.secure.force.com/

ievocative 01-09-2019 09:44 PM

Im having this EXACT same issue with the M65 pro i just bought for Christmas. i cant find anything on it either and its very annoying. also not able to send in a support ticket right now either. i know this thread is very old but did you ever get any word on a fix for this?

crack_monkey 01-11-2019 08:06 AM

I had the same problem, seems to be an issue on the mouse when you use a lot the wheel. The only way to fix it, was to get a new one.

Im waiting for the new Elite, which shoule be arrive tomorrow. I hope they changed the wheel so it has not the same problem.


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