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Franci 04-18-2017 09:48 AM

Random LED blink

I bought this keyboard two weeks ago but since few days I noticed a strange issue in the key illumination.

Sometimes a led blinks in a totally random manner. It can be an already illuminated led that blinks of a different color or, in a profile where some keys are turned off, one of those keys blinks although it is not supposed to do that from my settings.

The firmware is updated to the latest version available from CUE and the problem affects profiles managed by CUE and also hardware profile selected when the software is not running or the keyboard is plugged into another computer.

Do I have to return the product or are there other test which I can try before?

Thank You.

Seeko 04-18-2017 08:50 PM

I had this issue, along with it just completely powering down in the middle of a ranked online game and failure to work after a reboot. I decided to return it to the store, but I really would like to use this keyboard, as I liked the look and feel of it.

Any news on an update or fixes for future releases?

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